Just an update. After being told that the imei issue was to be fixed on Friday (this morning) and I could not pick it up i went back in and asked for them to actually check .low and behold I now have my s8 ...
just went into a store to see if the issue had been fixed and it has not.the rogers rep said friday, this is starting to annoy me, as the VR claim deadline is also friday the 20th ...
Fair enough, to be honest i dont really know much about how it all works etc and was pretty zoned out.But the phone was on contract as i do remember the guy talking the spiel on it being on contract for 2 years while the device is paid off..