Samsung Galaxy S8 / S8+ Reservation numbers / Questions

[Meowmix]

Hey everyone!!

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

***Edited Labels***

[Meowmix]

Hello @X_x__SnAkE__x_X

I would highly suggest doing the reservation over this. It's a better way of getting the phones as this pay now ship faster option has been having major issues lately.
U will get the phone but have it shipped to the closest Rogers store to u.

[FelixAmchu]

S8 is 5'8 inch just so you know and everyone knows too

[X_x__SnAkE__x_X]

This is what did now but still would like fixed for future purcchases. Never had this problem before and order lots of phones.

[wpd1]

? Why are you telling us what we already know?

[Meowmix]

Hello @FelixAmchu

Yes everyone knows that. Thanks.. 🙂 I forgot to edit the first post and after a email it doesn't let u edit it. So yes it's 5'8 inches but the correct info was given before as well 🙂

[Meowmix]

Hello @wpd1

Its because I made a simple mistake on my first post saying (5'7) instead of (5'8). That's why and I guess the user thinks no one knows what the screen size is? We have spoken about the screen sizes plenty of times actually on here.

[Meowmix]

Hello @X_x__SnAkE__x_X

Its a glitch with the website. It should get fixed sooner or later.

[RAwhite1987]

That is exactly what happened to me and i had to send it to the store. I wonder if I still qualify for the VR headset?

[FelixAmchu]

Actually I didn't read all 36 pages of comments before posting, I read your first post and pointed out your mistake

[Meowmix]

Hello @RAwhite1987

Yes all reservations get the VR headset! All pre orders get that! It's from Samsung not Rogers.

[Meowmix]

Hello @FelixAmchu

Mistake has been pointed out and correct information was given. Everyone knows what the screen size is for both devices even if it was a simple mistake. Thanks:).

[RAwhite1987]

Thanks Meowmix.

Didn't know what constituted a pre-order.

[Meowmix]

Hello @RAwhite1987

Pre orders include reservations as well but if it shows " online only" for pre orders, then it's only when u are our pre orders the device e online and paying for it online. The reservation system as a bit different.

[nexxusty]

What's crackin' Meowmix!?!?!!!! 

Still at it eh? LOL, good to know. Should have figured you were still as active as ever.

So we are going to be S8+ brothers hmm? Hehe... What ultra thin translucent cases are you looking at?

I used that style of case exclusively with my Note 5 and it was great.

[Meowmix]

Hello @nexxusty

Still at it! Never left! :).

Yes indeed we are going to be! I am getting the Neo Hybrid case from Spigen and the Armor case from Spigen too. Most likely getting the LED view case as well but waiting for Samsung to out it up for sale.

[DrewLazz]

So, is it still not possible to get the $100 Visa card with an S8 preorder? 

WHen I try to change my plan and device oinline. I can't move the slider off of "No Tab", at the full price.

Thus, I can't seem to take advantage of the online-only offer.

[Meowmix]

Hello @DrewLazz

Seems like Rogers removed the $100 visa card as a bonus when ordering it online ( not reserving it). Most likely due to many issues getting the Pay now ship faster option which they had the $100 visa card for.

They did however make a deal that if u add a line to a existing Cable or internet with a S8 or S8 Plus, u can get the $100 visa card.


This is under the Details option online.

"Get a $100 Rogers Visa Prepaid Card when you add Wireless service on any 2-year Share EverythingTM plan to TV and/or internet service.75"

" 75) Limited time offer, subject to change without notice, available at participating Rogers retail locations, call centres, and Rogers.com only while quantities last. Available to new and existing TV or internet customers who purchase a new smartphone and activate on a 2-year Smart Tab Share Everything plan or higher. A connection fee of $20/line applies to activate your wireless services. Early cancellation fees apply. Eligible wireless plan activation must be applied on a new or existing TV or Internet Rogers account. $100 Rogers Visa Prepaid Card will be mailed within 4-6 weeks of device activationPrepaid"

[RAwhite1987]

The website has been glitching since last friday @DrewLazz, I nearly canceled my Rogers contract because at one point I was unable to pre-order the S8. 

I think your best bet is to reserve it and pick up in store. 

Honestly, I wonder if Rogers will cave and give people the 100 dollar card irrespective of how they preordered.  It is as though Rogers is forcing everyone to reserve the phone so they do not have to give anyone a visa card. Makes sense really otherwise you would be giving out likely 10s of thousands of dollars worth of gift cards. 

[Meowmix]

Hello @RAwhite1987

Read above my reply to @DrewLazz that will give u a new insight for the $100 card.

Rogers won't give then out like that sadly

[RAwhite1987]

I saw it. Unfortunently we posted it at the same time 

[Meowmix]

Hello @RAwhite1987

😛 always happens!.

It seems like Rogers did remove the bonus of the $100 gift card for anyone that picked " Pay not ship faster" option as it was never working. So they changed the deal to the one i listed above and posted online.

I do wonder though, why isn't the option working and always giving issues.