Apple Watch (GPS + Cellular models) Activation

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I Plan to Stick Around
Posts: 63

Re: Apple Watch (GPS + Cellular models) Activation

as far as i know there is no reserve lines but i don’ t know what you mean by that it has on the acct that i can add a 4th line as i have iphone xs max, iphone se, and ipad pro on the acct so far

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I Plan to Stick Around
Posts: 63

Re: Apple Watch (GPS + Cellular models) Activation

no
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I Plan to Stick Around
Posts: 63

Re: Apple Watch (GPS + Cellular models) Activation

no i bought an iphone 6+ direct from Apple and activated it at the Apple store
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Resident Expert
Resident Expert
Posts: 801

Re: Apple Watch (GPS + Cellular models) Activation

@wimp1946

Just make sure that there’s no reserved lines on your account caused by failed Apple Watch activation attempts. If you hit your cap for number of lines it will throw an error code during activation.

Also the fact that your Xs Max Line doesn’t even have the proper imei listed is probably causing some trouble for sure. Defintely get that corrected


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I've Been Here Awhile
Posts: 3

Re: Apple Watch (GPS + Cellular models) Activation

Does anyone have a solution to this yet.  Still getting the runaround from Rogers.  Now they say wait 7 business days.  

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I've Been Here Awhile
Posts: 3

Re: Apple Watch (GPS + Cellular models) Activation

Still getting WS504.  They now say wait up to 7 business days.  SOMEONE at Rogers needs to get fired - starting with the VP of Customer Service

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I Plan to Stick Around
Posts: 63

Re: Apple Watch (GPS + Cellular models) Activation

yes i got the same song and dance.  Give me a break

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I've Been Here Awhile
Posts: 4

Re: Apple Watch (GPS + Cellular models) Activation

Does anyone receive error code ws516?

I have been on the phone with support 5 different times , have paired and impaired the watch 4 times , Same errror .

Erased the phone and restored , got rid of old legacy account , moved up to a hire plan ... Same error , Rogers says they have escalated it since September 21, No help to this day
Andy help would be much appreciated ..
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I Plan to Stick Around
Posts: 63

Re: Apple Watch (GPS + Cellular models) Activation

i have seen this code before mine was WS503.  I do not think there is anything you can do

until Rogers get their act together.  Maybe the only thing you may do is go with another carrier

I have tried just about everything I think the problem is with your account credentials.  it may take months to sort out

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I Plan to Stick Around
Posts: 11

Re: Apple Watch (GPS + Cellular models) Activation

I’m dealing with same code and zero help from Rogers....