OK so the system is now live. You should get a pop up asking if you'd like to update the carrier settings. Click Yes
Then you go back to your watch app and 'setup cellular' is active. I was able to get all the way to the 911 address screen but for some reason the 'continue' button is greyed out even when I enter my full address. So not sure what's going on with that. But I was able to get like 2 steps from the finish lol
Aahhhh I get the meaning of this article for linking your apple watch with you EXISTING smartwatch plan now.
This is for if you already have a smartwatch plan (for say a series 3) but want to use the same plan on your series 4 (say you're upgrading watches). You wouldn't need a new plan....just unpair your series 3, pair your series 4 and 'activate cellular' but instead of choosing a new plan, you'd chose your existing smartwatch line. Makes sense.
Was just on a chat with tech support
He suggested that I use my middle initial on the first line of the 911 address page as that's how they have it in their system. STILL DIDN"T WORK. Oh well.
So the moral of the story is, if you have a middle initial on your rogers profile, include that on the first line of the 911 page. Maybe that will solve your problem or maybe it wont.
Bit of a update, finally activated my watch(see how long that lasts-lulz) but to the larger issue, people shouldn't be having any issues to begin with, Rogers has had e-sim support on the horizon for a year and the fact that it isn't working for most people shows that they didn't bother to test the implementation before Monday, one has to wonder why, and in very late reply to RogesMaude the "solution" you indicated on Tuesday was the same process that was failing me(at the time) and everyone else.
Also there's no way anyone should have to unpair, reinstall etc. and waste 40 minutes to a hour AFTER having the process fail the first time.
I'm not 100% sure how it was fixed lol! I didn't try at all yesterday as I was quite busy, so time(shrug?)?
But the bigger question is why are e-sims still not working when Rogers has had a year plus to implement and test? What the heck happened?
Good thing there isn't blood presure monitoring on the AW yet I wouldn't want to see the blood presure readings of Rogers customers after this week!
@nasa25 I don't know what to say seen as how I'm not sure myself how my issues were fixed, and especially since one has to redo the whole activation process every-freaking time from the get go, I'm not sure if there is something as simple as deleting session cookies from Rogers on the device you were trying to activate on BUT being a broken record here again, Rogers should've A. Tested this before Monday(wayyy before!!) B. Had this fixed by now seen as how I seem to be in the minority with a working AW( For now-lol).