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My texts aren't being received

I just switched to SamsungS23, with new SIM card. Some of my friends aren't receiving my texts now. Any thoughts as to why? I have verified that Messages is the default SMS app. Auto-download MMS is activated. SMSC number is correct (+1-705-796-****)...

AT&T updated my Canadian phone with it's build of Android.

I fully admit that I did not pay attention when it happened, so I am to blame as much as them, but AT&T updated my _already_ updated to Android 14 Pixel 6, unlocked, Rogers Esim, roaming on AT&T, to what seems to be their build of Android 14 (UP1A.23...

Galaxy 5 LTE watch - does not support number pairing with phone

Hi  So apparently while in LTE mode, if you get a nice Galaxy 5 LTE watch and activate it on your account you will not be able to recieve calls on it if someone tries to call you on your cell phone.  For a person to call you on your watch in LTE mode...

Tristan1 by I'm here a lot
  • 3315 Views
  • 15 replies
  • 0 likes

How to enable Wifi Calling on Non-Rogers devices

I recently bought a Samsung A53 device from Mart. Tried a few times to enable the WiFi Calling option but was getting error like Not eligible, contact 611. Understood from the Customer Care that non-Rogers devices are not eligible for WiFi Calling op...

Resolved! Samsung A70 wifi calling

Hello, I am unable to register for wifi calling. Faled to update the address message at the last of the registration problem. Roger's tech support have tried many things with no success. Before I sent the 6 months old phone bought from Rogers for rep...

Ian57 by I've been here awhile
  • 2985 Views
  • 13 replies
  • 0 likes

iPhone 15 or S3

I am going to upgrade. My main focus on the phone is the camera . I have always had a iPhone but I see so many amazing pictures from a S23 . Should I make the switch ?   **Labels Added**    

Munchbc by I've been around
  • 392 Views
  • 1 replies
  • 0 likes

Samsung s23 ultra and buds2 backorder

2-3 days ago, I participated in a campaign from the Rogers application that included Samsung s23 ultra 256 GB black and Galaxy buds2. When I check from the live chat "Anna", she said my order is backorder. And the estimated delivery time is unavailab...

Taylan by I've been around
  • 732 Views
  • 2 replies
  • 0 likes

Lost text messages

I recently returned from a trip to Japan, I was able to receive text messages sent to me after my return, but could not receive the text messages sent to me while I was in Japan. How can I recover these text messages? Also, for the future, can I get ...

tggraham by I've been here awhile
  • 1690 Views
  • 6 replies
  • 0 likes

Resolved! Unable to receive emails to mynumber@pcs.rogers.com

Hi all. I have my gmail set-up to forward emails to my cellphone via mynumber@pcs.rogers.com. For the past week, I haven't been receiving any texts from my gmail and my gmail inbox has been getting Delivery Status Notification (Delay) message due to ...

Hurst-Jim by I've been here awhile
  • 2312 Views
  • 4 replies
  • 0 likes

No service while roaming

I am currently travelling in the US for work and unable to make it receive calls on my new S21 FE on my US plan I pay for.   **Labels Added**

BTBNancy by I've been around
  • 1068 Views
  • 2 replies
  • 0 likes

Cannot receive calls from the US - calling restrictions

I'm in Toronto.When my uncle in the states (AZ) call me he gets "the number you have called has calling restrictions".He can call a couple of his contacts ok in Alberta.He also can no longer text me ,  yet we texted back in forth a few times one day ...

MMS not working Android Samsung A54

I have a weird problem that just started and just edited this message .  I've tried everything google searches have suggested and the standard Rogers troubleshooting.   I've cleared cache, reset network, checked APN, forced stop of the client ... my ...

opuscat by I'm here a lot
  • 1584 Views
  • 7 replies
  • 0 likes

Resolved! Calls going directly to voicemail

Both my husband and I have Samsung phones and calls are going directly to voicemail.  Have tired re-setting phones, turned off wireless etc and yet most (but not all) calls will go directly to voicemail?  This is new to us.  Never had an issue before...

Unreliable service since late 2021

For well over 17 monghs, I have experienced slow internet, .07mbps, some calls and a few delayed texts. Rogers said it was due to the storm during the 24th of May weekend 2022. It existed, at least, 5 months prior to that. I reported it during that t...

Without a cell phone.

I am not a happy customer. Previously I owned an A32 5G purchased through Rogers on a 2 year plan. It died on me un March 2023. (Still paying monthly until October 2023, why?) So I purchased outrightly ($765+tax) a new A53 5G. It was working fine unt...

2723allSB by I've been around
  • 408 Views
  • 1 replies
  • 0 likes

Can't set up voicemail not recognizing my cell phone number

TCL Flip phone just purchased.  Rogers employee inserted new SIM and set up on My account. Phone works fine for talk and texting.Caller ID is no working.My plan says I have voicemail, but when I try to set it up the voice says my phone number is not ...

Everue by I've been around
  • 1170 Views
  • 2 replies
  • 0 likes

Does the Samsung S23 Plus camera have a Banana Blur issue?

Hello.    I was interested in maybe getting the Samsung Galaxy S23 Plus as Rogers is offering it to me for really cheap.   I watched some videos on the phone that compared the S23 Plus to the S23 Ultra and they said that it is still a really good pho...

Resolved! Call Barring and Fixed Dialing Numbers

Hello,I am looking for a way to restrict an android phone from making calls. I have someone in my life who loves to use their phone, but their given their current state I need to prevent them from making unwanted calls especially during the night. Do...

themattik by I've been around
  • 1456 Views
  • 1 replies
  • 0 likes

Can't force carrier profile update on Pixel 7 Pro?

I changed my number recently and while calls and texts to and from the new number both work, the SIM card insists that the old number is assigned. This has broken MMS and RCS function pretty much completely. Google's guides to fixing this don't work....

Tosslehoff by I've been around
  • 4977 Views
  • 1 replies
  • 0 likes