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Resolved! Voicemail number not using the 1 button

When I push and hold the number 1 button - it dials out to another province Alberta - I live in BC. I can not find a dialin number for voicemail in BC. I am concerned that when dialing voicemail and connecting to Alberta that I would be charged for l...

MonstorMash by I've Been Here Awhile
  • 469 Views
  • 3 replies
  • 0 likes

Samsung Z Fold 3 5G Security and OS Updates.

According to Rogers' own schedule, the September software update for the Z Fold 3 was supposed to drop on September 28th.  It's now October 14th and still no update.  What's happening?  Someone in a Reddit post said they spoke to a Rogers rep on Octo...

Merrill by I've Been Here Awhile
  • 913 Views
  • 2 replies
  • 0 likes

Resolved! Message lag time

My goodness,takes a long time to get in here,anywayI got a new cell phone from Rogers,but when my wife sends me a message,it takes about 3 hours before it shows up on my phone.My son mentioned to turn off the wi-fi,but then I got nothing.So now I hav...

jwayne by I Plan to Stick Around
  • 844 Views
  • 11 replies
  • 0 likes

Can't text some numbers.

I can send texts to some numbers but not others I get a Rogers "error 2". I have WiFi and data and have restarted the phone.     ***Added Labels***

neecer by I've Been Around
  • 1006 Views
  • 1 replies
  • 0 likes

Samsung Galaxy Z Fold3 5G Preorder/Reservation

So I pre ordered in August 16th and I was 26. Its been little over 2weeks and I am at 20.... does anyone know if I can get the fold 3 this week?Thank you   ***EDITED LABELS***

Asdfg512 by I'm Here A Lot
  • 2159 Views
  • 20 replies
  • 0 likes

Pixel 6 - Hotspot no IPv6

I recently bought a Pixel 6 and have noticed there's no IPv6 for devices connected to the hotspot.  I had this with my Pixel 2.  Has anyone else noticed this?  I inserted my new 5G SIM in my Pixel 2 and hotspot connected devices were able to get an I...

JKnott by I'm a Reliable Contributor
  • 1034 Views
  • 3 replies
  • 0 likes

Resolved! Double / Failed Text Messages

Hello    I have a Samsung Galaxy S7 Edege and am having the issue with getting failed or double text messages. Had the phone since launch with new sim card. I've tried factory reset as well reset on Rogers side of things. They've opened a ticket but ...

AccordXTC by I'm a Reliable Contributor
  • 34263 Views
  • 118 replies
  • 0 likes

VoLTE not Working for non-Rogers Device

I have Samsung A8 that support VoLTE when I put koodo SIM on it , but as soon as I put Roger's SIM card it not showing VoLTE option under setting >>Mobile networks.Question: Roger's only offer VoLTE only Roger's phone ? Why VoLTE not offer on o...

bp78 by I've Been Here Awhile
  • 4367 Views
  • 12 replies
  • 0 likes

reset forwarding to voicemail:internal

my voicemail asks for password when someone calls & i don't answer. how do i reset it back to voicemail:internal without calling in?

bg771 by I Plan to Stick Around
  • 442 Views
  • 3 replies
  • 0 likes

Resolved! Rings before voicemail

Can I change the number of rings before a call goes to voicemail on a Galaxy s5               *** Edited Labels ***

Google Pixel- server error

Hey ya'll,When I contact a certain number ( my boyfriend's) who have not blocked me, known through FB and in person concact, it says Server error and try again. Tech was useless and could not help anyone know how to fix this? Otherwise I'm out from ...

Jules85 by I've Been Around
  • 3105 Views
  • 20 replies
  • 1 likes

Voicemail Setup

My son has never set up his voice mailbox. Everything we have tried isnt working! I am getting frustrated!       ***Added Labels***

Shornet by I've Been Around
  • 7186 Views
  • 7 replies
  • 1 likes

Android Visual Voicemail

Hi Rogers, when are you going this feature that been available for years on Android and forever on iPhone?!?   *Added Labels*

Zotak by I've Been Here Awhile
  • 12170 Views
  • 39 replies
  • 1 likes

Resolved! Receiving an Error when Sending Text Messages

Ever since this morning, I've been getting an error along the lines of "Currently unable to send message. It will be sent when service becomes available". However, my message is still sending and the recipients are receiving it. I've tried restarting...

LG Devices - Can’t Make or Receive Phone Calls?

Hello, Community.    We hope everyone is enjoying summer and keeping safe!   A small group of customers using certain LG devices that currently have the previous version of the Google Search App on Android may not be able to make or receive phone cal...

Pixel 2 - IPv6 Tethering Failed

I have a Pixel 2 phone and have long had IPv6 tethering with it.  For some reason, I'm now only getting IPv4 when I tether to my phone.  Has anyone else noticed this?  Also, when it did work I had to use WiFi tethering, as USB was always IPv4 only.  ...

JKnott by I'm a Reliable Contributor
  • 923 Views
  • 4 replies
  • 0 likes

Can’t Enable WI-FI Calling

When I attempt to enable wi-fi calling on my Moto Edge Plus it goes to the screen where I have to give my number. After hitting the button it greys out and it never progresses any further. Any help greatly appreciated!       ***Edited Labels***

JavelinD by I've Been Around
  • 790 Views
  • 1 replies
  • 0 likes