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Airplane mode turns off randomly

I and my wife always turn on the airplane mode when travelling abroad to avoid international roaming charges. However on many occassions the airplane mode turns off automatically mostly at night and randomly, which leads to unnecessary roaming charge...

rajavenkit by I've been here awhile
  • 970 Views
  • 3 replies
  • 0 likes

Resolved! Samsung s24 Ultra RCS stopped working July 2024

I've had my phone since February of 2024. RCS chats have always worked. Sometime in the last week the future stopped working. I've tried resetting the phone, updating all the software and apps and cleared the cash in the memory app nothing seems to f...

Ogvar by I've been here awhile
  • 11966 Views
  • 5 replies
  • 0 likes

Travelling to Korea. eSim + Sim question.

I am plannig to get a sim while travelling in Korea. I currently have S22 Ultra with nano sim. Is it possible to do following?   #1. Convert current Rogers SIM to eSIM #2. Use Rogers eSIM for receiving call to Canadian #, calling Canada # and receivi...

Voicmail block

How can I block a voicemail even though person is blocked I need to block that they can still leave a voicemail thank you

siggy by I've been around
  • 594 Views
  • 1 replies
  • 0 likes

Calls being forward straight to voice mail

Can you please help me fix thia issue? I've been re starting my phone many times and also taking the chip out and put it back in and work well for 1 or 2 call then goes back to sending then to the voice mail     ***Added Labels***

Akukis by I've been here awhile
  • 1162 Views
  • 3 replies
  • 0 likes

unable to send/receive calls from smartwatch

I got a samsung galaxy watch6 and I cant make calls with it. I contacted rogers tech support and they told me they cant do anything, I have to go to a store, I went to the store, they told me they cant do anything, I have to talk to tech support, I d...

chengda85 by I've been here awhile
  • 2323 Views
  • 6 replies
  • 0 likes

Gmail no longer working on Huawei(Rogers) device

gmail no longer arriving on my Huawei(Rogers) stopped June 16.. still coming to my laptop .. what setting have I messed up? Have tried several setrtings ... nothing is fixing this     ***Edited Labels***

switching phone

Hi,I have a Samsung S24 with a contract with Rogers.I would like to use my contract with another Phone.Is it possible?If yes, how should I do considering that I am using an esim? Thanks,Marco

Marco12 by I've been here awhile
  • 1090 Views
  • 2 replies
  • 0 likes

WiFi calling not working with Pixel 8 from Google Store

Anyone have any solution to enable WiFi calling on Rogers network...got a pixel 8 from the Google store but apparently doesn't work on the Rogers network cause I didn't buy it from them...is that even allowed? Anyway...any solution for wifi calling? ...

12dg by I've been around
  • 5494 Views
  • 10 replies
  • 0 likes

Resolved! Storage for pictures and video

How much storage does a pixel 8 Pro have for pictures & video       ***Edited Labels***

Swift94 by I've been here awhile
  • 1331 Views
  • 2 replies
  • 0 likes

Resolved! Where is android 14 for motorola edge 2023

Why is there no update to Android 14 available for this device on Rogers network. Make it available asap, please.     ***Added Labels**

kp81 by I've been around
  • 1175 Views
  • 1 replies
  • 0 likes

Wifi calling not working Samsung S24+

Hi, Incoming Wifi calling is not working. I am getting texts and can make outgoing calls. However, incoming calls go directly to voicemail and I have no notifications on my phone.   I am on a private network at a location with no cell towers. Everyon...

rkl33 by I've been here awhile
  • 3013 Views
  • 5 replies
  • 0 likes

Resolved! Sonim XP8 Android 10 update

When will the Android 10 update be available for the Sonim XP8?Other carriers have had this available for several months. Response from Sonim support said Rogers should have this available 3rd or 4th quarter 2021, but this is looking less and less li...

beeee by I've been around
  • 9471 Views
  • 12 replies
  • 0 likes

Resolved! Samsung S22 Ultra updates stuck on February

My S22 Ultra update level is stuck at patch level February 1, 2024.  How can I force it to update to March 1st level or April 1st (if it is out yet)?  I've made sure I have at least 25gb of memory but it continually tells me it us up to date. I also ...

Google Pixel Watch LTE Support

When will Rogers support the Google Pixel Watch LTE? Google currently only lists Bell and Telus as supporting the new watch.   *** Edited Labels ***

winterrob by I've been around
  • 28500 Views
  • 62 replies
  • 13 likes

Samsang galaxy watch

We bought a Samsung watch lte from Rogers and its not linking to the cellular network and all they keep doing is giving us the round around. This went to the presidents office which promised it would be fixed in 7 days we are now 2.5 weeks later stil...

Cl20 by I've been here awhile
  • 1137 Views
  • 3 replies
  • 1 likes