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Resolved! I Can Receive Texts But Cannot Send Them

I have an issue sending texts to only a couple contacts. I can receive texts from them but can not send them.I have tried restarting my phone and toggling wifi on and off. What should I do next?The phone is a galaxy s22 and I'm using the original mes...

Forgot voice-mail passcode

I'm having trouble finding the change voice-mail code under the Manage Phone tab can anyone assist me with this   **Labels Added**        

Can’t Enable WI-FI Calling

When I attempt to enable wi-fi calling on my Moto Edge Plus it goes to the screen where I have to give my number. After hitting the button it greys out and it never progresses any further. Any help greatly appreciated!       ***Edited Labels***

JavelinD by I've been around
  • 1996 Views
  • 3 replies
  • 0 likes

Resolved! Activating a new S23 from Rogers??

I will be getting a new S23 phone (sealed in box) as a present. The phone was purchased at Rogers. However, I have a Freedom sim card. Does the phone need to be inserted with a Rogers sim card first in order to activate and unlock it? Or can I just i...

Samsung A14 5g android 14 oneUI 6 update

When will the update becoming for this phone for Rogers in Canada?    I can't seem to find anything on it other then fido says it's coming today (Jan 23 2024) but it's past 12 noon and still nothing.      ***Added Labels***

Resolved! Ignite TV App for Android

Howdy. Just wondering if anyone else has experienced this, and any suggestions you might have. I have a Samsung Galaxy AOS3 and a Lenovo Tablet that I have the Ignite TV app downloaded on. It works fine on the tablet; however, on the phone, the video...

hsreid89 by I plan to stick around
  • 4548 Views
  • 13 replies
  • 0 likes

Number busy everytime

My mother, husband and I have the same phone Moto g5G. I am unable to call her (I get 1 ring then quick busy signal and it says Line busy) my husband can call no problem. Her phone has zero blocked numbers, it's not in airplane or do not disturb mode...

Julie1966 by I've been around
  • 1118 Views
  • 1 replies
  • 0 likes

Samsung 23+ eSIM from USA

I purchase my Samsung 23+ from a Rogers store. I currently live in Canada but work in the US. I was hoping I could have an eSIM from a US carrier installed but I seem to be having difficulty getting that completed. Is this something that is allowed? ...

DT02057 by I've been around
  • 496 Views
  • 1 replies
  • 0 likes

Cannot Make or Receive Calls

Actually i have oneplus nord ce 3 lite indian version and just shifted to canada and i purchased rogers sim but i am facing issue in making and recieving calls however internet and tax service work properly after information with OnePlus and rogers i...

Sms info

Is there anyway to view mobile number information, for sent and received text messages. I was with Bell mobility for years and they had a detailed section which allowed this. Does Rogers have a similar option?   **Labels Added**    

Makq1981 by I've been here awhile
  • 649 Views
  • 2 replies
  • 0 likes

Resolved! Android 14 update

When I will be able to update my galaxy s23ultra to Android 14?   *Added Labels*

Lalka by I've been around
  • 2935 Views
  • 5 replies
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Microphone works intermittently

I need help from. ROGERS! My phone's microphone turns off often and without notice. I have to restart my phone many times a week or even every day. I have device protection. I have gone to a few stores to try to swap out my phone (always in an Otter ...

Galaxy S20 One UI 5.0... still no eSIM support

Hi,   Received Android 13 this morning and there is still no eSIM support.  Is there an ETA on eSIM support (SIM card manager menu) for Galaxy S20 series? US carriers already have and the hardware is in the phone.   thanks,   **Labels Added**    

Mathsss81 by I plan to stick around
  • 8446 Views
  • 15 replies
  • 0 likes

Strange Android Auto navigation problem

My wife and I just signed up to Rogers. We both have A14 5G phones by Samsung.My phone is having an issue with navigation by voice in Android Auto. My Wife's phone is not.When I say "take me to destination" Android Auto returns..."Something went wron...

Andriod Wifi Calling - QoS DSCP Packet Priority

This is a very technical question; possibly a Rogers engineer could shed some light on this. I just bought a Samsung S20 Ultra, and I am troubleshooting poor audio (drop-outs) with WiFi calling. I took a packet capture of what the WiFi calling looks ...

rogers_wifi_dscp.png
djohnsto1 by I've been around
  • 2512 Views
  • 3 replies
  • 0 likes

Calls being blocked

Hi there,   Recently my Rogers cell phone has started blocking calls from a specific number.  I get no notification of a call, it goes straight to voicemail, and I only get a pop-up if the caller leaves a message.  If I go into call history (Recents)...

Mattkerbel by I've been around
  • 3487 Views
  • 6 replies
  • 0 likes