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MMS not working Android Samsung A54

I have a weird problem that just started and just edited this message .  I've tried everything google searches have suggested and the standard Rogers troubleshooting.   I've cleared cache, reset network, checked APN, forced stop of the client ... my ...

opuscat by I'm here a lot
  • 706 Views
  • 7 replies
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Resolved! Calls going directly to voicemail

Both my husband and I have Samsung phones and calls are going directly to voicemail.  Have tired re-setting phones, turned off wireless etc and yet most (but not all) calls will go directly to voicemail?  This is new to us.  Never had an issue before...

Unable to Validate Account: Samsung Email App - Linked to Yahoo

When switching over from Legacy Internet to Ignite, my email accounts needed to be ported to Ignite as well.When this happened I wasn't able to use my Samsung Email App anymore, and was told to use the Yahoo Mail App. They couldn't figure out why it ...

cado by I've been here awhile
  • 1110 Views
  • 3 replies
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Unreliable service since late 2021

For well over 17 monghs, I have experienced slow internet, .07mbps, some calls and a few delayed texts. Rogers said it was due to the storm during the 24th of May weekend 2022. It existed, at least, 5 months prior to that. I reported it during that t...

Without a cell phone.

I am not a happy customer. Previously I owned an A32 5G purchased through Rogers on a 2 year plan. It died on me un March 2023. (Still paying monthly until October 2023, why?) So I purchased outrightly ($765+tax) a new A53 5G. It was working fine unt...

2723allSB by I've been around
  • 265 Views
  • 1 replies
  • 0 likes

Ignite TV App for Android

Howdy. Just wondering if anyone else has experienced this, and any suggestions you might have. I have a Samsung Galaxy AOS3 and a Lenovo Tablet that I have the Ignite TV app downloaded on. It works fine on the tablet; however, on the phone, the video...

hsreid89 by I'm here a lot
  • 1158 Views
  • 7 replies
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Can't set up voicemail not recognizing my cell phone number

TCL Flip phone just purchased.  Rogers employee inserted new SIM and set up on My account. Phone works fine for talk and texting.Caller ID is no working.My plan says I have voicemail, but when I try to set it up the voice says my phone number is not ...

Everue by I've been around
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Does the Samsung S23 Plus camera have a Banana Blur issue?

Hello.    I was interested in maybe getting the Samsung Galaxy S23 Plus as Rogers is offering it to me for really cheap.   I watched some videos on the phone that compared the S23 Plus to the S23 Ultra and they said that it is still a really good pho...

Resolved! Call Barring and Fixed Dialing Numbers

Hello,I am looking for a way to restrict an android phone from making calls. I have someone in my life who loves to use their phone, but their given their current state I need to prevent them from making unwanted calls especially during the night. Do...

themattik by I've been around
  • 632 Views
  • 1 replies
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Can't force carrier profile update on Pixel 7 Pro?

I changed my number recently and while calls and texts to and from the new number both work, the SIM card insists that the old number is assigned. This has broken MMS and RCS function pretty much completely. Google's guides to fixing this don't work....

Tosslehoff by I've been around
  • 1938 Views
  • 1 replies
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Rogers Ignite TV App on Android 11 Tablet

I just picked up a Blackview Tab 11 which runs stock Android 11 to replace my Google Nexus 10. The Ignite app worked on my Nexus 10 but on my Tab 11 I can only get recorded content to play while live and on-demand content error out.   Has anyone else...

bergang by I plan to stick around
  • 1225 Views
  • 6 replies
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Deleting voicemail messages without calling? (Android)

I heard that Android doesn't have Visual Voicemail. So I have boomers leaving useless messages such as "call me" , instead of sending a text.   While I can't turn off voicemail altogether, as it still has a purpose, i.e. important phone calls, it wou...

cloneman1 by I've been here awhile
  • 435 Views
  • 2 replies
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Galaxy S20 One UI 5.0... still no eSIM support

Hi,   Received Android 13 this morning and there is still no eSIM support.  Is there an ETA on eSIM support (SIM card manager menu) for Galaxy S20 series? US carriers already have and the hardware is in the phone.   thanks,   **Labels Added**    

Mathsss81 by I plan to stick around
  • 4710 Views
  • 13 replies
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Resolved! How to avoid long distance charges on cell phone

I use viber or whatsapp to call overseas. I dont know perhaps I made some mistake in calling and my rogers bill is showing extra $42 for long distance calls, it is not showing any details that whcih country or which number I called. Is there any opti...

sdraza1 by I'm here a lot
  • 11134 Views
  • 7 replies
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Pages from work

I switched from fifo because i had to type read into sms to get them. It was hit and miss.. Now, the office test paged me and same thing!! How do i get direct pages   *Added Labels*

TPO by I've been around
  • 262 Views
  • 1 replies
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Incoming and outgoing calls not working

I recently bought a OnePlus Nord CE 3 Lite 5G mobile in India and moved to Canada.In Toronto, Canada I got Rogers 5G SIM and using it in my OnePlus. Data is working I can able to access internet.But when I try to call someone within Canada I am nit g...

RJ26 by I've been here awhile
  • 1696 Views
  • 6 replies
  • 2 likes

Repair

So I have a Flip4 and I'm sending it in for a third time now to fix the screen to fold flat and stay flat. After repair the Flip4 won't unfold flat after just a week of use! They won't give me a new phone or a loaner phone, but they keep repairing th...

Canafindian by I plan to stick around
  • 596 Views
  • 4 replies
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Google map

My s23 is having google map issues. GPS seems to always be lost

Tazabee by I've been around
  • 301 Views
  • 1 replies
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Not able to make calls/recv calls

So today I spent an hour on the phone trying to get help.  First of all I spoke to rep who had me repeat myself many times, spelling my name, then it turns out she can't help me so she transfers me to rep who is a residential tech, then he passes me ...

menleedas by I've been around
  • 470 Views
  • 3 replies
  • 0 likes

Voicemail Setup

My son has never set up his voice mailbox. Everything we have tried isnt working! I am getting frustrated!       ***Added Labels***

Shornet by I've been around
  • 10004 Views
  • 10 replies
  • 2 likes