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SMS not sending when Wi-Fi calling is activated and connected

kept noticing recent text messages I thought had sent had not sent then notice this only happened when connected to Wi-Fi with Wi-Fi calling activated... Took me a while to find a fix for this as technical support didn't have one and kept saying it w...

Matt22345 by I've Been Around
  • 1249 Views
  • 1 replies
  • 1 likes

Switching to Lost and Found Phone

Greetings, A while ago my wife lost her phone (Galaxy S7). After getting another she found the lost one. I have been using it to play music only. It is assigned to the Telus network, but, again, I'm not using it as a phone . My phone (Galaxy S7) rece...

Google Pixel SMS/Chat Not Working

Have experienced the same issue 3 times in two weeks. Sending a message via chat from my pixel fails but if I switch it to sms it goes through. Also not able to receive Google chat from another pixel unless the sender switches to sms. Any thoughts? *...

Aj5359 by I Plan to Stick Around
  • 803 Views
  • 4 replies
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Galaxy Fold Z2 - Voicemail Indicator Will Not Go Away

Just got a new Galaxy Fold Z2, have had for just about a week. Cannot get the VM indicator icon to turn off. 3 calls to tech support and they escalated...they have no idea... looking for a suggestion before I return the phone and try another carrier?...

Rob70 by I've Been Here Awhile
  • 520 Views
  • 2 replies
  • 0 likes

Samsung Galaxy S21 - No SD card slot.

Just thought I would share a heads up for anyone considering upgrading their Samsung to the S21.Samsung has eliminated the SD card slot.Yep, in order to make their phones more like Apple iPhones, they have stopped including SD card support.The new ph...

BuckMacklin by I'm a Reliable Contributor
  • 777 Views
  • 4 replies
  • 0 likes

One Way Voice Issues on Cell

Why do my calls sound like old fashioned "party lines"? I have phoned tech support twice now, and the issues are getting worse! Both my husband and I are experiencing more times when we cannot make or receive phone calls. Text messages are slow to se...

PSmith by I've Been Here Awhile
  • 694 Views
  • 3 replies
  • 0 likes

Calls going directly to voicemail

Both my husband and I have Samsung phones and calls are going directly to voicemail. Have tired re-setting phones, turned off wireless etc and yet most (but not all) calls will go directly to voicemail? This is new to us. Never had an issue before la...

RCS Profile Keeps Corrupting, No help from Rogers

I have had an issue with not being able to receive texts now for almost a month. I have had dozens of calls and chats with Rogers tech support and the problem is still not corrected. It all started a the day of the April 19th outage with Rogers. That...

DandW5860 by I've Been Here Awhile
  • 1094 Views
  • 1 replies
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Android OS has forced me to downgrade my WiFi Network Security 2x

Android OS has forced me to downgrade my WiFi Network Security 2xFirst I had to go from a Hidden SSID to broadcasting it.Now I have had to turn off MAC Address filtering.These are two degrees of WiFi network security that I used to enjoy, but my Andr...

Zigzaggy by I'm Here A Lot
  • 978 Views
  • 8 replies
  • 0 likes

Looking for a New Phone

Hello , i'm looking to replace my 3 years old Motorola G6 - Need Dual SIM card + SD card slot and 5G and I need your help to choose my new phone Can you suggest any Android model Required: 4G LTE and 5 G (100 %compatible with Roger s) dual Sim (not e...

Golf1 by I've Been Around
  • 567 Views
  • 1 replies
  • 0 likes

Resolved! Android 11 Update Motorola Edge Plus

Hello, since Telus announced that it would release the Android 11 update for Motorola Edge Plus devices the 23rd of march 2021, I was wondering if Rogers has a date for the release of the update. Thank you! *** Edited Labels ***

xenpi by I've Been Here Awhile
  • 1278 Views
  • 1 replies
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Resolved! Does Rogers wipe out data before reselling phone ?

Hey guys , my mom had recently returned a new phone after 8 days. But she forgot to wipe out data ( not much probably), just wondering does the store do a factory reset before reselling in general? Thanks ***Added Labels***

Yu332 by I've Been Here Awhile
  • 730 Views
  • 3 replies
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Resolved! Lost wifi calling on Note 10+

I can't do wifi calling since last update ( Febuary update ) on my Note 10+. The option completely vanished from the phone. Was it forgottent ? Is Rogers discontinuing the feature ? It's very useful for me and I'm surely not alone ! *** Edited Labels...

gabwebsite by I've Been Here Awhile
  • 833 Views
  • 3 replies
  • 0 likes

Resolved! Pros and Cons of upgrading to a 5G Phone

Hi all, I currently have a Galaxy S10+ and my device is now paid up. I want to call Rogers to see if I can get a new deal/discount on my plan as the loyalty discount has now expired with the contract. I do NOT need a new phone/upgrade but wonder if I...

DrMike by I'm a Trusted Contributor
  • 1241 Views
  • 6 replies
  • 0 likes

Resolved! Note 20 Ultra 5g access and testing

I've had my Note 20 Ultra 5g for a couple months now and live in the GTA with a lot of areas that are said to have 5g access. My first question is: does this phone actually show "5g" in the status bar when on 5g or does it stay as LTE+?I thought it w...

Voicemail - Number Not Recognized by Mailbox.

When i try to access my voicemail it asks me to input my phone number with my aream code. When i do that it says your phone number is not recognized by mail box number something. What should i do any suggestions?

maherali by I've Been Around
  • 968 Views
  • 1 replies
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Restocking for Sorta Sage?

Anyone know if the colour Sorta Sage for Google Pixel 5 gonna be in stock again? ***Added Labels***

ennaojr by I've Been Around
  • 588 Views
  • 1 replies
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Auto-Scroll on Android?

I switched from Apple to Android awhile ago (I'm using a Samsung Galaxy S9+ from a family member)....and while I think I've adapted pretty well, my biggest pet peeve is no obvious way to auto-scroll to the top of a page....on my iPhone I just tapped ...

Resolved! Mobile voicemail always saving

Hi all, Seems that for the last few months when I get a mobile voicemail and go listen to it, and then delete it, it goes to Saved Messages...cannot find a way to turn this off, and it's very annoying. It was never an issue before, and obviously not ...

Cordanim by I Plan to Stick Around
  • 3378 Views
  • 20 replies
  • 0 likes