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I cannot manage modem in Xfinity App

So, before update I use rogers app to configure my modem. After update to Xfinity App I can see a profile tab only. Nothing else

muraha by I've been here awhile
  • 559 Views
  • 2 replies
  • 0 likes

Resolved! Kakaotalk Issue with LG Velvet 5G (voice calls)

Suddenly in mid-December, the ability to use KakaoTalk with wireless earphones (Apple earbuds, Oladance and Shokz) completely stopped working. All the earphones connect perfectly via Bluetooth to the phone (I can listen to music no problem). I checke...

hgdfgdf by I've been here awhile
  • 1872 Views
  • 6 replies
  • 1 likes

Porting wireless home phone from City phone to Rogers

Received sim from Red Wireless and took ZTE device to Rogers location to install. It came with a temporary number and we wanted to get it changed to our original phone number that we had for many years. Rogers inadverently changed the temporary numbe...

peter7725 by I'm here a lot
  • 2443 Views
  • 15 replies
  • 1 likes

Resolved! Calls going directly to voicemail

Both my husband and I have Samsung phones and calls are going directly to voicemail.  Have tired re-setting phones, turned off wireless etc and yet most (but not all) calls will go directly to voicemail?  This is new to us.  Never had an issue before...

Fluctuating bill

I was with Fido for over 10 years and never had a problem. I signed up with Rogers last summer because they had a better plan and Fido is owned by Rogers so I'm thinking win/win. The first few months my bill was $60.00 then it was $111.00. So I calle...

Swift94 by I've been here awhile
  • 409 Views
  • 1 replies
  • 0 likes

Camera Google Pixel 8 pro

Is there a command you can say when you're ready to take a picture, so you don't have to press the button?My Samsung S21 had one.       ***Added Labels***

Swift94 by I've been here awhile
  • 474 Views
  • 1 replies
  • 0 likes

Connecting Galaxy Watch7 to new RPP plan

Seeing several posts about BYOD Android watch connection issues.  I just purchased a new S24 and Watch 7 LTE through a RPP plan and cannot get the watch to connect to the network.  It connects to the phone fine, but not to the network.  Spent basical...

Rookie8 by I've been here awhile
  • 1465 Views
  • 5 replies
  • 1 likes

Resolved! Samsung Galaxy S20 - Android 14 Update

I have a Samsung s20 and I'm still on Android 13.0. Wondering why Android 14.0 has not been pushed for my updates. I have checked for updates manually, but nothing. Any suggestions?   *Added Labels*

JCally by I've been around
  • 1299 Views
  • 1 replies
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Resolved! SIM Pin Lock Android

Simple question I think. I wasn't sure if I had ever set up a Sim Lock on my Galaxy S24 Ultra. So far I have tried 2 attempts. So I'm thinking if I  didn't set it up I should be using the default 0000.  However my question is this , if I enter  0000 ...

Resolved! Rogers trade in with likewize

I have sent my 2 phones for trade in using ups and the phones were received by likewize on 30th December. I didn't hear anything from likewize about it or even an acknowledgement about receiving the phones. What's the procedure and timeline for proce...

raners by I've been here awhile
  • 1289 Views
  • 2 replies
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Adding a tablet

I already have a 5G phone with tons of data. I bought a 5G cellular enabled A9+ tablet and want to connect it with the same data plan. I don't need a new phone number and want to share the data between the two without having to use a Wi-Fi hot spot o...

Access to voicemail not working

After porting my number from Fido to Rogers, when I hold "1" to access my voicemail I am promted with Fido voicemail greeting and asked to enter my Fido mobile number.I am unable to access my Rogers voicemail.

gui187 by I've been around
  • 688 Views
  • 1 replies
  • 0 likes

Pixel 9 Pro XL Order Status

I ordered one the 4th of this month and it still says back ordered. I called them yesterday and they said it was in the warehouse, whatever that means. I'm just looking for information on my order, thank you in advance.    **Labels Updated**

HockeyFan81 by I plan to stick around
  • 3738 Views
  • 13 replies
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Samsung S24 Needs SIM BEFORE setup??

I upgraded my wife's S22 to a new S24 and picked it up at a local Rogers store today. I wanted to set the new phone up using SmartSwitch before actually transferring the SIM - and I have done this in the past. In fact just this week I did that with a...

DrMike by I'm a trusted contributor
  • 2289 Views
  • 3 replies
  • 0 likes

Replacement for Moto G fast 32 GB

What is a good replacement.  I'm not a heavy user of the phone besides using it for talk and text.       ***Added Labels***

MikeJC by I've been here awhile
  • 620 Views
  • 1 replies
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forward to voicemail when unreachable

Hi, I have a voicemail set up by press and hold the "1" on dial pad. How ever, it seems like calls hang up after ringing for a while. Ppl can't leave me a voicemail. What is the problem ? Please help   *Added Labels*

Jimmmmmy168 by I've been here awhile
  • 849 Views
  • 3 replies
  • 0 likes

Billing concern

Switched from Zoomer to Red Wireless after promo offer was sent to me. Everything seemed fine until you get your initial bill. Then the shocker. My biggest complaint that everyone needs to be aware of is your billing starts on the day you signed up, ...

Ark74 by I've been here awhile
  • 5582 Views
  • 10 replies
  • 1 likes