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Resolved! Storage for pictures and video

How much storage does a pixel 8 Pro have for pictures & video       ***Edited Labels***

Swift94 by I've been around
  • 970 Views
  • 2 replies
  • 0 likes

Resolved! Where is android 14 for motorola edge 2023

Why is there no update to Android 14 available for this device on Rogers network. Make it available asap, please.     ***Added Labels**

kp81 by I've been around
  • 841 Views
  • 1 replies
  • 0 likes

Wifi calling not working Samsung S24+

Hi, Incoming Wifi calling is not working. I am getting texts and can make outgoing calls. However, incoming calls go directly to voicemail and I have no notifications on my phone.   I am on a private network at a location with no cell towers. Everyon...

rkl33 by I've been here awhile
  • 2173 Views
  • 5 replies
  • 0 likes

Resolved! Sonim XP8 Android 10 update

When will the Android 10 update be available for the Sonim XP8?Other carriers have had this available for several months. Response from Sonim support said Rogers should have this available 3rd or 4th quarter 2021, but this is looking less and less li...

beeee by I've been around
  • 8087 Views
  • 12 replies
  • 0 likes

Resolved! Calls going directly to voicemail

Both my husband and I have Samsung phones and calls are going directly to voicemail.  Have tired re-setting phones, turned off wireless etc and yet most (but not all) calls will go directly to voicemail?  This is new to us.  Never had an issue before...

Resolved! Samsung S22 Ultra updates stuck on February

My S22 Ultra update level is stuck at patch level February 1, 2024.  How can I force it to update to March 1st level or April 1st (if it is out yet)?  I've made sure I have at least 25gb of memory but it continually tells me it us up to date. I also ...

Google Pixel Watch LTE Support

When will Rogers support the Google Pixel Watch LTE? Google currently only lists Bell and Telus as supporting the new watch.   *** Edited Labels ***

winterrob by I've been around
  • 24610 Views
  • 62 replies
  • 13 likes

Samsang galaxy watch

We bought a Samsung watch lte from Rogers and its not linking to the cellular network and all they keep doing is giving us the round around. This went to the presidents office which promised it would be fixed in 7 days we are now 2.5 weeks later stil...

Cl20 by I've been here awhile
  • 826 Views
  • 3 replies
  • 1 likes

No More Visual Voicemail for Android

So Rogers just did another brilliant thing, and killed Visual Voicemail for Android devices. After using the service for years and years successfully, it just stopped working. I now have to dial my voicemail and listen to it, like it's 1998. When I c...

Timbot3000 by I've been around
  • 4558 Views
  • 4 replies
  • 0 likes

Messaging shutting down while texting

I was typing to someone and it was not recording what I was typing in the message to send. The app doesn't work after. Have to hit the close button and you lose the whole conversation when it comes back up. Only comes to contact page and not where yo...

No ringtone in 2024 Kona

Not hearing a ringtone in the 2024 Hyundai Kona from either of 2 paired phones. The incoming call popup comes up but the phone rings/vibrates instead of in car ringtone sounding. When I answer the call handsfree works. I checked the ringtone volume i...

Galaxy watch 6 not sharing data

Anyone else having issues with the galaxy watch 6 not sharing data? I activate a galaxy on my account but it does not work at all on LTE network. I have called support and gone to the store many times but support says it is a store issue and store sa...

Imartins by I've been here awhile
  • 1489 Views
  • 6 replies
  • 0 likes

Voicemail not playing

Hello! I've had this problem since I switched to Rogers but despite having a voice mail recording, it doesnt play when I'm called. I keep making sure its turned on and still there but it still wont play when I'm called.   *Added Labels*

Nimo83 by I've been around
  • 949 Views
  • 1 replies
  • 0 likes

Resolved! Can't send texts -- "Can't send message with ROGERS - error 2"

Phone - Samsung Galaxy S21 UltraAny text I send results in the above error message. I receive texts fine, just can't send.I've done all the suggested troubleshooting:Turned off/onTurned off WiFiTurned off "Calling Features"Checked to make sure my SMS...

robroseott by I've been here awhile
  • 44666 Views
  • 15 replies
  • 0 likes

Help with WhatsApp error code 5uv1

To this day that I am aware of, 5 people cannot dial or send me text, only through WhatsApp, but if they receive my messages and calls, they are not blocked. When they call me, listen to this: 5uv1 you have reached a number that is not equipped for i...

Am139 by I've been around
  • 692 Views
  • 1 replies
  • 0 likes

Resolved! WiFi Calling and RCS while Roaming

With Rogers Sim disabled and eSim (only for data) from 3rd party company enabled on the phone:1. Any call or SMS to rogers phone number can be received? 2. Will i charged Roaming charges or Roam like home charges?         ***Edited Labels***

kapsneer by I've been here awhile
  • 1786 Views
  • 1 replies
  • 0 likes

Resolved! Wiping an Android on e-sim, best practices

I have the Pixel 7 Pro on E-Sim, since the latest Android update that went out I am having some issues and want to wipe my phone and start fresh.    How do I accomplish this with an e-sim ? I know if i wipe the phone the e-sim gets deleted. I remembe...