How can I get my old call log ?
Hi, I had been use Rogers mobile phone many years till Aug 2019, then using Fido. How can I download my call & message log on Rogers my account from 2017 to 2019? **Labels Added**
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Forum Posts
Likewise protection
HiMy claim was denied by likewise. I have contacted them but no reply.Is anyone know if it is gonna approve now or not??I lost my phone which I purchased from Rogers. I reported them the same day, but the next day I saw the claim was denied and now t...
Send Occasional SMS from Tablet Plan (DATA ONLY)
Hi I have a tablet plan (10$/month) with my share plan that I use on a cell phone. I need to respond to a one time text message and it's not going out. i tought that I was able to send a text message but like at a pay per use. Is there a way to enabl...
Galaxy S23 Ultra Android 14 update - 5G icon and Rogers carrier branding
Hi, I just updated to Android 14 on my S23U and the first thing I noticed is the awful 5G status icon that is jarringly different from the stock Samsung one. I already know I'm with Rogers and I don't, and I suspect other users don't, need Rogers' ca...
Roam Like Home: Can't Call Home From India
I'm in India and have roam like home package but can't make call back to Canada. Galaxy note 8. I can receive calls.
Lg Velvet Security Patch
My LG Velvet has not updated with the Aug Security Patch. As a result my work apps were wiped from my phone. How can i force this patch onto my phone? I have Android 13 and my phone says it is up to date. **Labels Added**
Cannot change system to desired language
My samsung S23 only allows the system language to be changed to english, french, chinese or korean.I would like to change my phone's language to japanese, but the phone does not allow it.Going to the tree dots menu, selecting "all languages" and chan...
Could someone please help me figure out how to get wi-fi calling working?
Good day Rogers Community, thanks for reading this message. Wi-Fi callling has been working fine since back at home, Canada. Currently traveled to china and it stopped working altogether, I have a samsung phone. All help, suggestions, thoughts are gr...
phone not working
Why is my phone not working *Added Labels*
Motorola edge 2022 shutting off mid call
I got my phone in March, and have warranty coverage on it.I'd installed some app that I was advised to get(tracking sleep or something).Anyways, after I installed that app, everything was good for a while. Then all of a sudden, while on a call, my ph...
SMS/MMS messages are received twice.
We use group SMS (3 people/phones) which may be changed into MMS, just because it seems that's what groups do. Very often messages are received twice. It seems clearing the cache temporarily solves the problem but that's not a solution; it's very ann...
One Plus 5G Access
When is Rogers going to offer access to the 5G network for One Plus phones? One Plus sold 10 million phones in 2021. 2023 will be higher as they hit the mark with the One Plus 11 5G. Is Rogers waiting for One Plus owners to move to another provider? ...
Resolved! Voicemail number not recognized
Hello,I am trying to set up my mom's voicemail.I tried calling both 1 and the 647-... voicemail number that is in the phone app, and got the same message: 'enter your phone number with the area code', then 'number is not valid 'Voicemail is included ...
Resolved! Double, Triple, Quadruple Text Messages
I'm hoping someone people here can shead some light on this issue of getting double, triple, quarduple text messages. I've had this issue with more then one model of phone and have tried new sim cards, account resets, factory resets and changed setti...
Resolved! Now a Rogers customer but now RCS is not available for my device??
In the last hour I have changed from Bell to Rogers. And soon after I did notice a change regarding texting. With Bell I used the Messages by Google for my default Texting App.But I quickly noticed that RCS Chat was not "working" with the new SIM car...
Resolved! What Android phones are eligible for WiFi calling with Rogers?
Based on their tech support it's only those sold by Rogers, but what if you want to have a Nokia or Samsung xcover, or Oneplus, or Huawei, etc? Are you limited to what Rogers offers, which is very little?
Can't Access Voicemail
When I try to access my voicemail it asks me to enter my own #. When I do it tells me that it's not a recognized mailbox #. *Added Labels*
Rogers Yahoo Email
I am travelling to China for a few weeks, do I have full access to my Rogers emails using my Android phone? Does anyone has experienced this in China. ***Added Labels***
My texts aren't being received
I just switched to SamsungS23, with new SIM card. Some of my friends aren't receiving my texts now. Any thoughts as to why? I have verified that Messages is the default SMS app. Auto-download MMS is activated. SMSC number is correct (+1-705-796-****)...
AT&T updated my Canadian phone with it's build of Android.
I fully admit that I did not pay attention when it happened, so I am to blame as much as them, but AT&T updated my _already_ updated to Android 14 Pixel 6, unlocked, Rogers Esim, roaming on AT&T, to what seems to be their build of Android 14 (UP1A.23...
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