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Not able to make calls/recv calls

So today I spent an hour on the phone trying to get help.  First of all I spoke to rep who had me repeat myself many times, spelling my name, then it turns out she can't help me so she transfers me to rep who is a residential tech, then he passes me ...

menleedas by I've been around
  • 588 Views
  • 3 replies
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Voicemail Setup

My son has never set up his voice mailbox. Everything we have tried isnt working! I am getting frustrated!       ***Added Labels***

Shornet by I've been around
  • 10717 Views
  • 10 replies
  • 2 likes

Wifi calling problem with Samsung S9+

I have almost zero cell reception at my home in Vaughan and wifi calling is a must. I have Samsung S9+ flashed with Rogers Service SW so it's showing RWC/RWC/XAC. When phone was booted, it automatically added "Wifi calling" in quick panel   However, ...

Buttons are pressed during calls

Hi, I'm wondering if anyone else has experienced this issue? It doesn't happen all the time it seems to happen more often when I'm talking to a female than a male but again, it's very sporadic. Some calls it will happen on, others it wont. I'll be ta...

BillBux by I've been around
  • 610 Views
  • 1 replies
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Text message status not showing

For the last couple of weeks, text messages are no longer showing "Delivered" or "Read" status and the color of the text bubbles has gone from the normal blue to green. I am on a Galaxy S23 Ultra. My wife has the same issue with her phone (same phone...

mcsara by I've been around
  • 453 Views
  • 1 replies
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Missing WiFi Calling "Calling Preference" Option on Pixel 6 Pro

In the neighborhood where I work in Sudbury,ON I usually get under 3 Mbps data speeds outdoors and under 1 Mbps inside my workplace. It's usually just enough to make calls and send texts reliably, but I often get dropped calls through the mobile netw...

Android 14 Beta 1

So I have a Pixel 6 Pro, and opted into the android 14 beta, I could not pick up my phone when someone called me so I went into the answering machine and when I input my code it double the input (eg. 0123 it says I did 00112233)is there any other way...

Sub0tica by I've been here awhile
  • 1077 Views
  • 3 replies
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Samsung S23 ultra backorder

I just ordered the phone yesterday. No email confirmation whatsoever. I checked live chat (Anna) telling me that the phone is in backorder. Does anyone know how long the wait would be?     ***Edited Labels***

Sächi by I've been here awhile
  • 2838 Views
  • 9 replies
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Resolved! Frozen and safe mode

Samsung S20 FE 5E and nothing I do is getting rid of it. Any help.   *Added Labels*

Bobby1975 by I've been here awhile
  • 1061 Views
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Resolved! How Do I Remove Call Forwarding?

I had changed the call forwarding to a number other than the voicemail for a short while and now I can't go back. How do I change call forwarding to my voicemail? Ps: I tried putting the voicemail number and it does not go to my voicemail.   **Labels...

Resolved! Safe and Airplane Mode an issue

Does anyone know why a Samsung s20 keeps going back to airplane and safe mode? Can't access any apps.

Bobby1975 by I've been here awhile
  • 778 Views
  • 1 replies
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Resolved! S23 Ultra updates?

Hello! I was wondering why the S23 Ultra hadn't been updated since the February security update.I haven't received the March update, and we are in April.Apparently, another update has been made by Samsung, so I will be 2 updates behind.Please tell me...

gij by I'm here a lot
  • 1747 Views
  • 4 replies
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Resolved! S22 Ultra on Rogers says Dual SIM and eSIM

Why does the Rogers webpage for the S22 Ultra say Sim Dual and esim but Rogers doesn't actually support it. I saw it listed on their page, did and upgrade, only to find Rogers chat tells me I can't when I tried switching to an esim.Can anyone from Ro...

viewaskew by I'm here a lot
  • 3621 Views
  • 10 replies
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Flip4 Care & Maintenance

Anyone having troubles with the Flip4?I'm having mine repaired for the second time in under 3 months of buying it brand new!!Won't open all rhe way and top screen fails to work as a touch screen? Frustrated by not having a phone I'm paying for, with ...

Canafindian by I plan to stick around
  • 413 Views
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Resolved! Google Pixel 7 Pro 256GB

Rogers? Why don't you sell the 256GB version of the Google Pixel 7 Pro? If I was to get the Pixel 7 Pro l. I would want the 256GB version as 128GB storage will get full way too fast for me with taking lots of pictures, music apps and documents. So I...

Resolved! Text Trouble

I can't send texts to 80% of my contacts. No error msgs, voice calls work fine. I can receive texts from all contacts but I can only send to a few of them. Any idea how to fix this?   **Labels Added**    

Cottage_Bob by I've been here awhile
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Esim for Samsung S23 Ultra

Dear Rogers, I just got my Samsumg S23 Ultra runninsg Android 13. I am planning to travel to Italy. Can I buy an Eurolink eSim from airalo? Will it work in Italy? Or should I only get one from Rogers? Many people say Samung phones don't support eSim....

Forwarding Calls Between SIM Cards

I have added a second SIM to my Huawei P30 phone.   SIM 1 is set up with Rogers on a pay-as-you-go contract. SIM 2 is set up with Shaw (currently owned by Rogers) on a monthly no-data contract. I want to have either phone when busy or off, transfer i...

duggo2 by I've been here awhile
  • 445 Views
  • 1 replies
  • 0 likes