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Resolved! Can't Dismiss Amber Alert

Hello,   I received an Amber Alert on my personal S9+ and my work issued S10e (S10e updated to Android 10 and still waiting for my S9+ to get it).  Before anyone yells at me, I'm NOT complaining about the alert system itself or the time of call. The ...

Yeegrek by I Plan to Stick Around
  • 4737 Views
  • 12 replies
  • 0 likes

Samsung Galaxy S20 FE problems

I am frequently having issues with my phone staying connected to my WiFi. I am sitting beside my laptop and it's not having problems connecting to the internet. Only this phone. I connect and then less than 5 minutes, it's gone. I never had this issu...

lenn by I've Been Here Awhile
  • 338 Views
  • 1 replies
  • 0 likes

Resolved! Pixel 6 - Unable to get 5G

I have a Pixel 6 and am unable to get 5G. I've replaced my SIM already. I have tried to get 5G indoors and outdoors, and in multiple places with 5G coverage (Hamilton, Peterborough, Toronto, Mississauga). My speeds are sub 100mbps down, and 6-15mbps ...

asmith16 by I've Been Here Awhile
  • 724 Views
  • 2 replies
  • 0 likes

RCS not working on both wifi and data

Contacted support at 950pm Dec 12. We tried to figure it out but haven't made it very far. Last I heard my request was going to network. Is there anything I can try?We did do airplane mode, disabling and re-enable chat features, restart the phone, ch...

Joshie7733 by I've Been Around
  • 1302 Views
  • 8 replies
  • 1 likes

Resolved! Galaxy tab s8 ultra pre-order?

I wanna pre-order the ultra with 16gb of ram, when can I do so?     **Labels Added**    

cafekief by I'm an Enthusiast
  • 1047 Views
  • 3 replies
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Resolved! Temporarily Disable Wireless (cell) voicemail

I would like to know if there is a way to have voicemail on my cell (I have a Samsung Galaxy S21+) either very temporarily “turned off “ ( like I can with my landline)  or some type of “ do not disturb”  even some blocked numbers are leaving voicemai...

cirwin58 by I've Been Here Awhile
  • 1846 Views
  • 7 replies
  • 0 likes

Resolved! Sony Xperia 1 iii

Hi! I wonder when Rogers will have Sony smartphone back on the menu? I really dig the last one of Sony and see nothing on Rogers....     **Labels Added**    

Google pixel 6pro esim

Howdy folks,. With the One UI4.0 release on my Samsung S20 ultra not enabling the Esim support. I was curious if any Pixel 6pro users could verify is dual sim/esim is working on that model phone.     **Added Labels**

XB70 by I've Been Here Awhile
  • 715 Views
  • 1 replies
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Voicemail - Standard Greeting

Currently my voicemail says "you have reached the voice mailbox of "(BEEEEP).I have no intention of recording anything to the voicemail and it will stay this way otherwise. How do I set it to read my number instead. Literally when I was setting it up...

CorDawg by I've Been Here Awhile
  • 1376 Views
  • 2 replies
  • 1 likes

Dual Sim Phone

I have a Samsung S9 and I have Dtek 50 one is my work phone and one is my personal phone. I'd like to have a phone that allows me to combine both sim cards into one phone. Does Rogers have such a thing? ***Added Labels***

Slickdaddy by I've Been Around
  • 7332 Views
  • 7 replies
  • 0 likes

Resolved! Voicemail number not using the 1 button

When I push and hold the number 1 button - it dials out to another province Alberta - I live in BC. I can not find a dialin number for voicemail in BC. I am concerned that when dialing voicemail and connecting to Alberta that I would be charged for l...

MonstorMash by I've Been Here Awhile
  • 614 Views
  • 3 replies
  • 0 likes

Samsung Z Fold 3 5G Security and OS Updates.

According to Rogers' own schedule, the September software update for the Z Fold 3 was supposed to drop on September 28th.  It's now October 14th and still no update.  What's happening?  Someone in a Reddit post said they spoke to a Rogers rep on Octo...

Merrill by I've Been Here Awhile
  • 1056 Views
  • 2 replies
  • 0 likes

Resolved! Message lag time

My goodness,takes a long time to get in here,anywayI got a new cell phone from Rogers,but when my wife sends me a message,it takes about 3 hours before it shows up on my phone.My son mentioned to turn off the wi-fi,but then I got nothing.So now I hav...

jwayne by I Plan to Stick Around
  • 1050 Views
  • 11 replies
  • 0 likes

Can't text some numbers.

I can send texts to some numbers but not others I get a Rogers "error 2". I have WiFi and data and have restarted the phone.     ***Added Labels***

neecer by I've Been Around
  • 1271 Views
  • 1 replies
  • 0 likes

Samsung Galaxy Z Fold3 5G Preorder/Reservation

So I pre ordered in August 16th and I was 26. Its been little over 2weeks and I am at 20.... does anyone know if I can get the fold 3 this week?Thank you   ***EDITED LABELS***

Asdfg512 by I'm Here A Lot
  • 2519 Views
  • 20 replies
  • 0 likes

Pixel 6 - Hotspot no IPv6

I recently bought a Pixel 6 and have noticed there's no IPv6 for devices connected to the hotspot.  I had this with my Pixel 2.  Has anyone else noticed this?  I inserted my new 5G SIM in my Pixel 2 and hotspot connected devices were able to get an I...

JKnott by I'm a Reliable Contributor
  • 1229 Views
  • 3 replies
  • 0 likes

Resolved! Double / Failed Text Messages

Hello    I have a Samsung Galaxy S7 Edege and am having the issue with getting failed or double text messages. Had the phone since launch with new sim card. I've tried factory reset as well reset on Rogers side of things. They've opened a ticket but ...

AccordXTC by I'm a Reliable Contributor
  • 35467 Views
  • 118 replies
  • 0 likes

reset forwarding to voicemail:internal

my voicemail asks for password when someone calls & i don't answer. how do i reset it back to voicemail:internal without calling in?

bg771 by I Plan to Stick Around
  • 551 Views
  • 3 replies
  • 0 likes