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Resolved! Voicemail number not using the 1 button

When I push and hold the number 1 button - it dials out to another province Alberta - I live in BC. I can not find a dialin number for voicemail in BC. I am concerned that when dialing voicemail and connecting to Alberta that I would be charged for l...

MonstorMash by I've Been Here Awhile
  • 276 Views
  • 3 replies
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Resolved! Message lag time

My goodness,takes a long time to get in here,anywayI got a new cell phone from Rogers,but when my wife sends me a message,it takes about 3 hours before it shows up on my phone.My son mentioned to turn off the wi-fi,but then I got nothing.So now I hav...

jwayne by I Plan to Stick Around
  • 492 Views
  • 11 replies
  • 0 likes

RCS not working on both wifi and data

Contacted support at 950pm Dec 12. We tried to figure it out but haven't made it very far. Last I heard my request was going to network. Is there anything I can try?We did do airplane mode, disabling and re-enable chat features, restart the phone, ch...

Can't text some numbers.

I can send texts to some numbers but not others I get a Rogers "error 2". I have WiFi and data and have restarted the phone. ***Added Labels***

neecer by I've Been Around
  • 358 Views
  • 1 replies
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Pixel 6 pro connectivity

I just recently purchased pixel 6Pro with rogers. While sitting in one location my couch orCoffee shop my phone cycles through networks( 3g, h+,E LTE, LTE and 5g) and will occasionally drop out all together. I spent time on rogers chat and we reset w...

Kim35 by I've Been Around
  • 363 Views
  • 1 replies
  • 0 likes

Android 12 Update on Samsung Fold 3

Hello . Can we get an update on the Android 12 roll out ? I've for a fold 3 and I'm wondering when it will get the Android 12 update. Any thoughts ? *** Edited Title ***

Medz by I've Been Here Awhile
  • 745 Views
  • 3 replies
  • 0 likes

Sonim XP8 Android 10 update

When will the Android 10 update be available for the Sonim XP8?Other carriers have had this available for several months. Response from Sonim support said Rogers should have this available 3rd or 4th quarter 2021, but this is looking less and less li...

beeee by I've Been Around
  • 487 Views
  • 2 replies
  • 0 likes

Pixel 6 - Hotspot no IPv6

I recently bought a Pixel 6 and have noticed there's no IPv6 for devices connected to the hotspot. I had this with my Pixel 2. Has anyone else noticed this? I inserted my new 5G SIM in my Pixel 2 and hotspot connected devices were able to get an IPv6...

JKnott by I'm a Reliable Contributor
  • 793 Views
  • 3 replies
  • 0 likes

reset forwarding to voicemail:internal

my voicemail asks for password when someone calls & i don't answer. how do i reset it back to voicemail:internal without calling in?

bg771 by I Plan to Stick Around
  • 310 Views
  • 3 replies
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Samsung Z Fold 3 5G Security and OS Updates.

According to Rogers' own schedule, the September software update for the Z Fold 3 was supposed to drop on September 28th. It's now October 14th and still no update. What's happening? Someone in a Reddit post said they spoke to a Rogers rep on October...

Merrill by I've Been Here Awhile
  • 773 Views
  • 2 replies
  • 0 likes

Resolved! Receiving an Error when Sending Text Messages

Ever since this morning, I've been getting an error along the lines of "Currently unable to send message. It will be sent when service becomes available". However, my message is still sending and the recipients are receiving it. I've tried restarting...

LG Devices - Can’t Make or Receive Phone Calls?

Hello, Community. We hope everyone is enjoying summer and keeping safe! A small group of customers using certain LG devices that currently have the previous version of the Google Search App on Android may not be able to make or receive phone calls. B...

Samsung Galaxy Z Fold3 5G Preorder/Reservation

So I pre ordered in August 16th and I was 26. Its been little over 2weeks and I am at 20.... does anyone know if I can get the fold 3 this week?Thank you ***EDITED LABELS***

Asdfg512 by I'm Here A Lot
  • 1643 Views
  • 20 replies
  • 0 likes

Pixel 2 - IPv6 Tethering Failed

I have a Pixel 2 phone and have long had IPv6 tethering with it. For some reason, I'm now only getting IPv4 when I tether to my phone. Has anyone else noticed this? Also, when it did work I had to use WiFi tethering, as USB was always IPv4 only. tnx ...

JKnott by I'm a Reliable Contributor
  • 708 Views
  • 4 replies
  • 0 likes

Can’t Enable WI-FI Calling

When I attempt to enable wi-fi calling on my Moto Edge Plus it goes to the screen where I have to give my number. After hitting the button it greys out and it never progresses any further. Any help greatly appreciated! ***Edited Labels***

JavelinD by I've Been Around
  • 705 Views
  • 1 replies
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Trouble receiving/sending text messages

I have suddenly started having issues sending and receiving text messages on my Samsung S10+ phone to one of my contacts. If I try to send a message I get an error message and when I try to open a message she sends I get a different error message. Co...

Purrfit by I've Been Around
  • 957 Views
  • 1 replies
  • 0 likes

Mobile hotspot having stability and connection issues

When I turn on Wi-Fi Hotspot on my Huawei Mate 10 Pro (which I bring back from Japan and is unlocked), I can notice that the data connection will become unstable (repeating drop/on continuously) and both the Huawei and the other phone that use it as ...