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Resolved! Callers can't leave a voicemail - Samsung S23

Recently, when I don't answer my phone, instead of callers getting the option to leave a voicemail, they get a message that the call cannot be completed and to try again later. (I am able to access my voicemail, change greeting etc.). What's going on...

Ferf1 by I've been here awhile
  • 627 Views
  • 3 replies
  • 0 likes

Incoming and outgoing calls not working

I recently bought a OnePlus Nord CE 3 Lite 5G mobile in India and moved to Canada.In Toronto, Canada I got Rogers 5G SIM and using it in my OnePlus. Data is working I can able to access internet.But when I try to call someone within Canada I am nit g...

RJ26 by I've been here awhile
  • 7546 Views
  • 7 replies
  • 3 likes

cannot set up voicemail

I have tried to set up voicemail on my Android A32 using the instructions from Samsung, but when I am asked to put in my password I am informed it is not valid. But there seems to be no other way to set it up. Rogers does not have a way of contacting...

cbco by I've been around
  • 350 Views
  • 1 replies
  • 0 likes

Replacement SIM

I called Rogers today to have a pSIM sent out.  My current s23 Ultra has a Rogers eSIM.  I am not happy with the OneUI 7 beta looking and feeling much like iOS so I want to go back to using my OnePlus 8T until I decide on what device I am going to us...

Unhappy with Likewize

I recently broke the screen on my phone to the point that the screen was black and unusable, I went to Rogers where they gave me the number for Likewize and told me to file a claim as we pay for device protection. I was also told that first screen cr...

MegM by I've been here awhile
  • 686 Views
  • 4 replies
  • 0 likes

Oneplus 12 Not Compatible with Rogers 5G

For those of you have bought our considering to buy Oneplus 12, unfortunately it will not work on the "fastest" 5G network Rogers has. The photos itself will not even display a 5G network option. Called Rogers technician she said she couldn't help. E...

88sidney by I've been around
  • 9299 Views
  • 19 replies
  • 0 likes

Rogers sold me a bad phone....warranty expired

I bought a Samsung A54 phone on Oct 2, 2023. In the last 3 months the phone keeps dropping calls or calls do not get thru. Rogers says nothing they can do it's a Samsung issue. Samsung tried resolving the issue online and couldn't and refer me to a s...

Dele891 by I've been here awhile
  • 1178 Views
  • 12 replies
  • 0 likes

Android no longer able to send group text messages

I've had my pixel 7 for a few years and this week is stopped sending group texts. Everything else seems to be working fine. I've done all the suggestions from the trouble shooting and no success. Any ideas? Do I need a new SIM card?     ***Edited Lab...

Switching my brand new cellphone

I recently got the Samsung galaxy z flip which it's nice because it's smaller and lighter compared to the Samsung S22 which I gave up, after a couple of weeks using it, I kind of regret. The S22 camera was amazing. So I was wondering, if there a way ...

AndreOr18 by I've been around
  • 395 Views
  • 1 replies
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Resolved! Upgrade phone

I plan to upgrade my Pixel phone and just wondering is there any reason I cant buy an unlocked phone online or direct from google, transfer my data and use my existing rogers sim card, it seems to be cheaper and more options re colour and memory     ...

oldfarmer by I've been around
  • 755 Views
  • 2 replies
  • 0 likes

Samsung Galaxy watches

For the last 2 upgrades for the 2 phones on my account; I've tried to add 2 galaxy watches (which ever the newest model was at the time) only to be told they were not in stock but as soon as they were in stock we could add them. Then I was told to tr...

Super71 by I've been here awhile
  • 440 Views
  • 1 replies
  • 0 likes

Resolved! IMEI on Blacklist! Please Help!!

Hello...I have purchased a phone (Samsung Alpha) privately from a person on October 15th. Phone was locked to Bell, but I got it unlocked.I paid him in full and his reason for selling it was because he was looking to get a different phone.He gave me ...

FITIMS by I plan to stick around
  • 78597 Views
  • 33 replies
  • 0 likes

Airplane mode turns off randomly

I and my wife always turn on the airplane mode when travelling abroad to avoid international roaming charges. However on many occassions the airplane mode turns off automatically mostly at night and randomly, which leads to unnecessary roaming charge...

rajavenkit by I've been here awhile
  • 611 Views
  • 3 replies
  • 0 likes

Resolved! Samsung s24 Ultra RCS stopped working July 2024

I've had my phone since February of 2024. RCS chats have always worked. Sometime in the last week the future stopped working. I've tried resetting the phone, updating all the software and apps and cleared the cash in the memory app nothing seems to f...

Ogvar by I've been here awhile
  • 8990 Views
  • 5 replies
  • 0 likes

Travelling to Korea. eSim + Sim question.

I am plannig to get a sim while travelling in Korea. I currently have S22 Ultra with nano sim. Is it possible to do following?   #1. Convert current Rogers SIM to eSIM #2. Use Rogers eSIM for receiving call to Canadian #, calling Canada # and receivi...

Resolved! Rings before voicemail

Can I change the number of rings before a call goes to voicemail on a Galaxy s5               *** Edited Labels ***

Voicmail block

How can I block a voicemail even though person is blocked I need to block that they can still leave a voicemail thank you

siggy by I've been around
  • 457 Views
  • 1 replies
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Calls being forward straight to voice mail

Can you please help me fix thia issue? I've been re starting my phone many times and also taking the chip out and put it back in and work well for 1 or 2 call then goes back to sending then to the voice mail     ***Added Labels***

Akukis by I've been here awhile
  • 808 Views
  • 3 replies
  • 0 likes

unable to send/receive calls from smartwatch

I got a samsung galaxy watch6 and I cant make calls with it. I contacted rogers tech support and they told me they cant do anything, I have to go to a store, I went to the store, they told me they cant do anything, I have to talk to tech support, I d...

chengda85 by I've been here awhile
  • 2015 Views
  • 6 replies
  • 0 likes