Huawei OS updates
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07-14-2018
03:07 PM
- last edited on
08-24-2018
02:14 PM
by
RogersYasmine
Hi everyone,
Figured I'd start a thread for the Huawei line of phones at Roger's. This should serve as a great registry for current and upcoming developments.
1st on the docket list for the P20: July 9th security update; June version. I have yet to see this update appear on my phone. This holds true even using the computer firmware software update.
It's currently July 14th and the OS upgrade table has morphed from "June security updates" to "Bug fixes + June security updates"
Can anyone comment on the changelog? I won't inquire about the delay because the most recent update to the chart says it all, I.e "big fixes"
The next anticipated feature I hope will deploy is WiFi calling. VoLTE on the P20 has been phenomenal to date!
***Edited Labels***
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Huawei
Re: Huawei OS updates
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01-15-2019 04:49 PM - edited 01-15-2019 04:50 PM
Re: Huawei OS updates
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01-15-2019 07:36 PM
I've PM'd @CommunityHelps and will post back here when I hear back from them. I've supplied my IMEI to help them dig into the problem so hopefully I'll get some feedback soon.
Thanks,
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01-15-2019 08:37 PM
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01-15-2019 08:59 PM
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01-15-2019 09:28 PM
I have tried both OTA and hisuite options and neither have worked for me.
My phone is from a Roger's store so what can Roger's do to help me with this situation?
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01-15-2019 10:30 PM
I've received a reply back from @CommunityHelps and should have a more definitive answer tomorrow. I will post an update when I get one.
Fingers crossed.
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01-15-2019 10:44 PM
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01-15-2019 10:48 PM
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01-16-2019 09:17 AM
i just got pie update OTA this morning and got it installed as well. it was 4GB file.
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01-16-2019 09:23 AM
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01-16-2019 09:27 AM
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01-16-2019 10:21 AM
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01-16-2019 10:21 AM
@p20prouser Thanks, at least we know they are working on it but, i just tried OTA & hisuite and no luck with either. Not sure if service location has anything to do with it but, i'm in the Niagara Area.
I sent my info to Rodgers last night so i'll continue to wait patiently.
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01-16-2019 10:28 AM
Hey Community!
Thanks to all those who reached out to use and provided some helpful info.
I've been able to confirm that sometime on January 11th Huawei experienced an issue with their FOTA servers, thus stalling the update rollout. Unfortunately, we were only notified late yesterday; January 15th.
I have been able to confirm that Huawei has resolved their server issue and begun a staggered rollout starting today January 16th to 21st for both the P20 and P20 Pro.
Thank you all for your patience and communication with the Community!
RogersDarrell
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01-16-2019 10:41 AM
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01-16-2019 12:34 PM
that's good to know. i have also been patiently waiting for the update. Hopefully we will get it in the next several days.
For those who got the update, how's the gesture experience? My concern is the home button gets in the way of the swipe up gesture.
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01-17-2019 06:30 PM
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01-17-2019 10:52 PM
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01-18-2019 08:17 AM
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01-18-2019 09:36 AM
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01-19-2019 06:34 PM
I'm still waiting patiently too. Both the phone update and the HiSuite update tell me I'm still running the current version at 8.1.
Fingers crossed.
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