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LG Devices - Can’t Make or Receive Phone Calls?

Hello, Community. We hope everyone is enjoying summer and keeping safe! A small group of customers using certain LG devices that currently have the previous version of the Google Search App on Android may not be able to make or receive phone calls. B...

Resolved! LG phone won't turn on - Firmware Update

My LG cell battery died just before midnight on New Years eve, when i plugged it in my vechile on the way home, a screen came up Firmware Update, I am unable to turn on the phone after being charged all night and the screen does not show it is updati...

debdaze by I'm Here A Lot
  • 8263 Views
  • 5 replies
  • 0 likes

Resolved! LG G5 Software/Security Updates

Hi, I'm interested to know how LG G5 users who have updated to 7.0 Nougat are finding the experience. I've read (from different carriers) results ranging from increased speed and battery life to abject failiure. I would appreciate very much any feedb...

Pixel XL Wifi Dropping

and the title suggests when connected to certin wifis the ophone will keep switching from wifi to LTE and Back ive forgotten network, restarted router still no differnt, Girlfriends Note 5 connected no issue. any ideas?

osmossis by I'm Here A Lot
  • 3439 Views
  • 7 replies
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Resolved! Does Rogers 3G/LTE block anything (ports etc)?

Does Rogers 3G/LTE block anything (ports etc)? I have an app that will occasionally receive notifications via GCM (Google Cloud Messaging). Sometimes if my phone screen is off I don't get the notification. But I get it if my phone screen is on. I was...

Resolved! Anyone get Android N update for the Moto Z today?

http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/OSUpgrades/thread-id/1 say's that the N update for the Moto Z should come out today. Has anyone see the update? Is it still scheduled for today? *Edited Labels*

zachg by I'm Here A Lot
  • 2637 Views
  • 7 replies
  • 0 likes

Resolved! Moto z - No usb-c cable in box?

Hi there, Recently I bought a new Moto Z on Rogers. I was busy on something else so I did not switch to the phone when I got it. When today I want to transfer data from my old phone, I found that no usb-c cable came with my Moto Z. Here comes the que...

toddno1 by I've Been Here Awhile
  • 3282 Views
  • 6 replies
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Resolved! Sony Ericsson Xperia mini Pro unlock

This is an older phone that I had purchased through Rogers over 4 years ago... can I get the code to unlock it?

mfrate by I've Been Around
  • 1048 Views
  • 1 replies
  • 0 likes

Slow wifi on pixel XL

Hi everyone.Recently my wife and I upgraded and switched to Rogers with the new pixel xl. The issue we are having is the wifi is really slow. Our old s4's work fine on 5ghz Ac. Reset modem and network settings on phone. Also got the 7.1.1 update. Bot...

Mythen by I Plan to Stick Around
  • 1890 Views
  • 3 replies
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Resolved! Unlocked S6 with Rogers SIM / OS Update

I have an unlocked S6 that I put my Rogers SIM in to last year and it works great. I just noticed I'm still running 5.1.1 and never got a prompt to install 6.0.1 when it rolled out earlier this year. When I manually try to update it says "the latest ...

smackyeah by I've Been Around
  • 1437 Views
  • 2 replies
  • 0 likes

Resolved! No data service for weeks

I've had no data service for just over 2 weeks now. Technical support just keeps saying they are working on the case but no progress has been made.At first I thought it may have been an issue with my phone but I have 3 phones on this acount and all 3...

luann by I've Been Here Awhile
  • 1154 Views
  • 1 replies
  • 0 likes

Resolved! Galaxy S6 battery replacement cost $1000

2 weeks ago I brought my phone to Rogers Garden City Winnipeg branch because of a poor battery life and charging port issues. Now I received a call that I have to pay $1000 for the repair because they found a moist and corrosion on the board. I immed...

pogz by I've Been Here Awhile
  • 4663 Views
  • 9 replies
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Resolved! Unlocked Bell S7 and Roger's WiFi calling...

Sorry if this has been asked before but I can register for WiFi calling but under Phone settings there is no WiFi calling or Volte option.Is it as simple as reset network settings or is it because of it being originally a Bell phone?Thanks in advance...

A320B767 by I Plan to Stick Around
  • 6903 Views
  • 46 replies
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Resolved! Nexus 6P

I dont think I'm getting the best battery life. And every time I check history details of my battery life... Cellular network signal has a lot of yellow in the bar.... I'm guessing that's it? Because when I switched from Nexus 6 to Nexus 6p I did a f...

Bratticus by I Plan to Stick Around
  • 4860 Views
  • 19 replies
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Resolved! Cannot connect to cell network and IMEI shows 0

For no obvious reasons my LG E971 has failed to connect to the cellphone network. It does not pick up any radio signal and I cannot make phone calls or send text messages. In the same time I have also noticed that the IMEI now shows 0. I am attaching...

lg 1.png lg 2.png
E971 by I've Been Here Awhile
  • 2611 Views
  • 2 replies
  • 0 likes

WiFi Calling and VoLTE for Google Pixel

Does anyone have any information as to whether WiFi Calling and VoLTE will be supported on the Google Pixel? My Pixel is pretty much useless at home without these features. For a flagship, I am shocked that these features were not offered from the Pi...

skip501 by I Plan to Stick Around
  • 15334 Views
  • 281 replies
  • 1 likes

Resolved! Will Rogers support RCS enhanced Messaging?

I see that google has finally launched RCS messaging with Sprint in the United States. Is Rogers committed to supporting RCS? Is there a timeline for its rollout? ***Edited Labels***

Resolved! caller echo/feedback

So, my wife has a Galaxy S5 Neo for just over a month and the issue with it is as follows: every call that is either made or recieved by the Neo results in the person on the other end having echo and massive feedback. Its like the microphone/speaker ...

c2colton by I've Been Here Awhile
  • 2456 Views
  • 7 replies
  • 0 likes
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