How to send a Private Message.
With the recent redesign of the Community Forums now completed, we would like to create some...
OS Upgrade Schedule
*Making sure these dates are accurate is our top priority. Sometimes things change beyond our control...
Resident Experts - Super Users of the Rogers Community Forums
If you have participated in other forums, you may know what a super user is. If...
Forum Posts
LG Devices - Can’t Make or Receive Phone Calls?
Hello, Community. We hope everyone is enjoying summer and keeping safe! A small group of customers using certain LG devices that currently have the previous version of the Google Search App on Android may not be able to make or receive phone calls. B...
Resolved! LG phone won't turn on - Firmware Update
My LG cell battery died just before midnight on New Years eve, when i plugged it in my vechile on the way home, a screen came up Firmware Update, I am unable to turn on the phone after being charged all night and the screen does not show it is updati...
Resolved! LG G5 Software/Security Updates
Hi, I'm interested to know how LG G5 users who have updated to 7.0 Nougat are finding the experience. I've read (from different carriers) results ranging from increased speed and battery life to abject failiure. I would appreciate very much any feedb...
Pixel XL Wifi Dropping
and the title suggests when connected to certin wifis the ophone will keep switching from wifi to LTE and Back ive forgotten network, restarted router still no differnt, Girlfriends Note 5 connected no issue. any ideas?
Resolved! Does Rogers 3G/LTE block anything (ports etc)?
Does Rogers 3G/LTE block anything (ports etc)? I have an app that will occasionally receive notifications via GCM (Google Cloud Messaging). Sometimes if my phone screen is off I don't get the notification. But I get it if my phone screen is on. I was...
Resolved! Anyone get Android N update for the Moto Z today?
http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/OSUpgrades/thread-id/1 say's that the N update for the Moto Z should come out today. Has anyone see the update? Is it still scheduled for today? *Edited Labels*
Resolved! Do non-Rogers unlocked phones that Rogers also carries get OTA updates from Rogers?
I used to be a Fido subscriber with an LG G3, and then I switched to Rogers (I unlocked my phone first). When the Android 6.0 update was released, I received it on my G3 while on the Rogers network. Currently I have an unlocked LG G5, and according t...
Resolved! Moto z - No usb-c cable in box?
Hi there, Recently I bought a new Moto Z on Rogers. I was busy on something else so I did not switch to the phone when I got it. When today I want to transfer data from my old phone, I found that no usb-c cable came with my Moto Z. Here comes the que...
Resolved! Sony Ericsson Xperia mini Pro unlock
This is an older phone that I had purchased through Rogers over 4 years ago... can I get the code to unlock it?
Slow wifi on pixel XL
Hi everyone.Recently my wife and I upgraded and switched to Rogers with the new pixel xl. The issue we are having is the wifi is really slow. Our old s4's work fine on 5ghz Ac. Reset modem and network settings on phone. Also got the 7.1.1 update. Bot...
Resolved! Unlocked S6 with Rogers SIM / OS Update
I have an unlocked S6 that I put my Rogers SIM in to last year and it works great. I just noticed I'm still running 5.1.1 and never got a prompt to install 6.0.1 when it rolled out earlier this year. When I manually try to update it says "the latest ...
Resolved! No data service for weeks
I've had no data service for just over 2 weeks now. Technical support just keeps saying they are working on the case but no progress has been made.At first I thought it may have been an issue with my phone but I have 3 phones on this acount and all 3...
Resolved! Galaxy S6 battery replacement cost $1000
2 weeks ago I brought my phone to Rogers Garden City Winnipeg branch because of a poor battery life and charging port issues. Now I received a call that I have to pay $1000 for the repair because they found a moist and corrosion on the board. I immed...
Resolved! Unlocked Bell S7 and Roger's WiFi calling...
Sorry if this has been asked before but I can register for WiFi calling but under Phone settings there is no WiFi calling or Volte option.Is it as simple as reset network settings or is it because of it being originally a Bell phone?Thanks in advance...
Resolved! Nexus 6P
I dont think I'm getting the best battery life. And every time I check history details of my battery life... Cellular network signal has a lot of yellow in the bar.... I'm guessing that's it? Because when I switched from Nexus 6 to Nexus 6p I did a f...
Samsung Galaxy S7/S7 Edge Wifi Keeps Rebooting and other Issues since the Kernel update
Since this morning my wifi has been acting up like crazy. It keeps turning itself on and off without ever being on long enough to actually connect to any wifi network. Ocassionally it will actually turn on and stay on and connect to the wifi network ...
Resolved! Cannot connect to cell network and IMEI shows 0
For no obvious reasons my LG E971 has failed to connect to the cellphone network. It does not pick up any radio signal and I cannot make phone calls or send text messages. In the same time I have also noticed that the IMEI now shows 0. I am attaching...
WiFi Calling and VoLTE for Google Pixel
Does anyone have any information as to whether WiFi Calling and VoLTE will be supported on the Google Pixel? My Pixel is pretty much useless at home without these features. For a flagship, I am shocked that these features were not offered from the Pi...
Resolved! Will Rogers support RCS enhanced Messaging?
I see that google has finally launched RCS messaging with Sprint in the United States. Is Rogers committed to supporting RCS? Is there a timeline for its rollout? ***Edited Labels***
Resolved! No incoming/text since 14th Oct and No service since 27 Oct. Rogers got no clue
Well, the subject says it all I believe. I am having a Samsung Galaxy S6 Edge and being with Rogers for 18 months now. I never had any incoming/outgoing issues with Rogers. I have this issue since Oct 14th. Initially I had no incoming/text and then o...
Resolved! caller echo/feedback
So, my wife has a Galaxy S5 Neo for just over a month and the issue with it is as follows: every call that is either made or recieved by the Neo results in the person on the other end having echo and massive feedback. Its like the microphone/speaker ...
