Some customers have reported experiencing issues sending texts or receiving duplicates.
We are actively working at resolving this problem and service will be restored as soon as possible.
Thank you for your patience.
We are always very greatful when you take the time to bring issues up to our attention.
I am confident that it will be rectified shortly.
We apologize for any inconveniences this may cause and thank you for understanding.
As @RogersMaude previously mentioned we are aware of this issue and we are working towards a resolution as I type this. We will update the community when we have more information to share.
Thank you for your patience in this matter.
Forever dealing with bad failed messages and recieving triple messages back.
Ok Rogers...my cell phone is getting horrible to deal with..i got a message that was from an hour ago from being sent 3 times!!!. Is this because rogers is using the mts towers that are now bell??? Come on reboot already.
I've recently been experiencing the problem with the receipt and sending of multiple text messages with my Samsung Galaxy 7. Anything I can do or better yet anything you can do to fix this
I don't think you understand the difference between a resolution and a temporary workaround.
But without making any changes to my phone, i started sending and receiving messages normally today, no failed or dupplicated messages.
So for those who have turned off VoLTE (Voice Over LTE) because someone told you to, i think you can turn it back on now.