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reset forwarding to voicemail:internal

bg771
I Plan to Stick Around

my voicemail asks for password when someone calls & i don't answer. how do i reset it back to voicemail:internal without calling in?

3 REPLIES 3

Re: reset forwarding to voicemail:internal

RogersCorey
Moderator
Moderator

Greetings @bg771!

 

If you'd prefer to not call in, we can help you complete this request right here over the forums. 🙂

 

Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

 

Regards,

RogersCorey

Re: reset forwarding to voicemail:internal

bg771
I Plan to Stick Around
Okay, but there's no way for me to do it on my own? I feel like it really shouldn't be difficult to do on the user's end.

Re: reset forwarding to voicemail:internal

Pauly
Resident Expert
Resident Expert
it sounds like a provisioning issue with the voicemail server, I believe rogers uses Comverse.

There is NO WAY for a customer to do this type of task on their on ever. This is something customer service or technical support should do since it requires access to certain tools the customer does not have access to nor ever will have access to