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LG and Rogers , what's the deal?

Customer of Rogers for almost 18 years and have had no issues getting phones I want though Rogers . I currently have and love the lg v30 .For some reason Rogers hasn't gotten the v35 , v40 or the v50 . I can understand the v50 due to being a 5g netwo...

Jerrimy by I've been here awhile
  • 6300 Views
  • 18 replies
  • 1 likes

Samsung Galaxy S20 random restarts

Recently my Samsung Galaxy S20 has been randomly restarting by itself while in the middle of using the phone.I've googled the issue and it could be software issue

tilek01ab by I've been around
  • 1470 Views
  • 1 replies
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Samsung Gear S2 and S3 LTE

When will Rogers get off their behinds and support eSim for Gear S2and Gear S3 LTE functionality??? These smartwatches have been out a while now and Canada is lagging far behind implememting these services.So frustrating.

m4x by I've been around
  • 4176 Views
  • 5 replies
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Google Pixel 3 Shutting Off

Anyone know why my Google pixel 3 is shutting off when it moves? I will have it on my hand walking and the swing of my arm will shut it off. Even just being in my purse or pocket. It's also running really hot lately. It's less than two years old     ...

Ursajoy by I've been around
  • 1293 Views
  • 2 replies
  • 0 likes

Resolved! Wifi Calling

Good day,   I have a Galaxy S6 Edge plus with the latest android marshmallow.   My question is, how do I know when I am using WIFI Calling ? how can I test it and know it work ?   ***Edited Labels***

Patthe by I plan to stick around
  • 13381 Views
  • 45 replies
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Android 10 - S9/S9+

Does anyone know if and when the android 10 update is coming to  s9 and s9 plus.        ***Edited Labels***

JasaJames by I've been around
  • 3284 Views
  • 7 replies
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Samsung Galaxy S9 and S9 Plus OS/Security Updates

 Has anyone received the March security and bugfix release that was supposed to be released on the 16th??? USA carriers are already releasing april security patches, why is Rogers always so far behind on these releases and how come KUDO from the prev...

IainS by I plan to stick around
  • 20099 Views
  • 160 replies
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Samsung Galaxy S20/20+/Ultra Reservation / Questions

Hello everyone, It's been awhile since I last pre-ordered a device (I last pre-ordered my current S8+ in 2017) and my memory is hazy. Can anyone here tell me when the S20 will available for pre-order? I know Telus is opening their pre-orders on the 1...

RAwhite1987 by I plan to stick around
  • 17584 Views
  • 169 replies
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Resolved! Will Rogers support RCS enhanced Messaging?

I see that google has finally launched RCS messaging with Sprint in the United States. Is Rogers committed to supporting RCS? Is there a timeline for its rollout?       ***Edited Labels***

Activating Wireless Voicemail

My number is not recognized when I try to set up voicemail. My number hasn't changed in years and it is included in my plan. How do I get this resolved??   *** Edited Labels/Title ***

Sqly by I've been around
  • 1715 Views
  • 1 replies
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Huawei Mate 20x

Is Roger's planning on getting this device? If so, will there be a pre-order for it?Looks like it is going to be the new definition of a "phablet" with a massive 7.2" screen!!       ***Edited Labels***

robx7fcna by I plan to stick around
  • 1848 Views
  • 2 replies
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Note 9 Android 10... Still Nothing!

When is the android 10 update coming for Samsung note9 and why is it taking so long? Other devices received the update in September. This is ridiculous!       ***Edited Labels***

wpattie by I've been here awhile
  • 4470 Views
  • 10 replies
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Andriod Wifi Calling - QoS DSCP Packet Priority

This is a very technical question; possibly a Rogers engineer could shed some light on this. I just bought a Samsung S20 Ultra, and I am troubleshooting poor audio (drop-outs) with WiFi calling. I took a packet capture of what the WiFi calling looks ...

rogers_wifi_dscp.png
djohnsto1 by I've been around
  • 1503 Views
  • 1 replies
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Resolved! unlock code doesn't work

i requested from rogers to unlock my samsung s3 phone, but the unlock code they have given didn't work. after i tried for several times, i called them again and said to me that i need to call them again tomorrow because they can't access my profile. ...

readyyoung by I've been here awhile
  • 10734 Views
  • 21 replies
  • 0 likes

Galaxy S8 GPS issues since the last security patch update

Hello Members!   Having a problem with my Galaxy S8 SM-G950W since the January 2020 security patch that has caused GPS to sporadically stop working and am reaching out for some assistance.   For example, I'll be using google maps navigation and after...

thecooldude by I've been here awhile
  • 5524 Views
  • 3 replies
  • 0 likes

Galaxy S20 Hardware Upgrade & Edge Financing

Hello   I currently have a Infinite Share Everything plan, my main phone which is mine is currently on contact till next year and will not be upgrading the line, I pay the Ultra Plus plan on this phone. My wifes phone which is not on any contact is a...

AccordXTC by I'm a reliable contributor
  • 1482 Views
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Unable to Connect Huawei P30 Pro to Laptop

MY COMPLAIN WAS IGNORED BY ROGERS. I complained to Rogers a week ago, because I can't transfer my Huawei p30 pro to my laptop and it seems occur because of manufacturer defective. However, until now, I don't hear anything from Rogers any attempt for ...