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Samsung Galaxy S10 - June Security updates

Wondering why Fido has put the June Security Patch OTA on "hold" for the S10 series? I received the June Security Patch OTA on the 8th already for my S10+ as did most of the other Canadian Carriers release the June Security Patch OTA... @rogersRollan...

shaggyskunk by I'm a Trusted Contributor
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Resolved! Samsung Galaxy S6 unlock code not working...

Hi all, I have a Samsung Galaxy S6 on my account that I've been trying to get unlocked now for a few weeks with no success. The first code provided by a sales representative was 7 digits and obviously wrong (I still have the official email with this ...

JayJ890 by I've Been Here Awhile
  • 6664 Views
  • 11 replies
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This item is not available in your country

Hii , I have this problem for all my 3 last phones from Roger's ",This item is not available in your country", cant download any local apps like rbc online banking , pay by phone app and many others cant remember right now and pays apps show me in is...

Ddiman84 by I've Been Around
  • 2996 Views
  • 1 replies
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Resolved! About Google ban on Huawei phone

Hi All,   I am wondering if Huawei future phone is banned by Google service like Google Map or Youtuber or Gmail, can I install them my myself? I know all Android app can be installed from an APK file like setup.exe file in Windows. For example, once...

wawa2010 by I'm Here A Lot
  • 1882 Views
  • 3 replies
  • 1 likes

Sending mms messages without data switched on.

I had a Sony Xperia  which was able to send and receive picture texts with the data switched off. My G6 needs to have data on to send and receive picture mms. I tried to set up a new apn with my Sony's apn settings but it won't save the settings.    ...

busalad by I'm Here A Lot
  • 5159 Views
  • 4 replies
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Voicemail - Can't Delete Messages

I just recently switched my number from Alberta to Nova Scotia and I have voicemails saved on my Alberta voicemail inbox and I can't get rid of them since I have a new number apparently. Can you help me?   *Added Labels*

Resolved! Will the LG V50 5G Be Coming to Canada?

As the LG V40 didn't come to here to us in Canada. As the 24th of Feb comes around the corner will the V50 5G™ come to us here too? Any rumours on what and how many cameras and megapixels will be on it?   **Labels Added**

cafekief by I'm an Enthusiast
  • 2695 Views
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Messaging App Glitch on Galaxy S9+

Since upgrading to Android 8, my Samsung Galaxy S9+ started to experience the following glitch: whenever text messaging app is open and I try to either put the phone in my pocket or simply rotate it 180 degrees and moving it down, the phone starts ca...

TeDD13 by I'm a Trusted Contributor
  • 1221 Views
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Resolved! Android Pie for S8?

As of this week, Samsung released the last OneUI update on the oldest flagship phone getting updates, the s8. Being an owner of the phone I would like to know when will Roger's release this update. I've been waiting impatiently for a few features suc...

Motorola G7 Power

I see that Rogers has the G7 Play, but will they be adding the G7 Power (XT1955-5)? The battery makes it among the highest endurance phones manufactured in the past two years.

Paul_M by I Plan to Stick Around
  • 1424 Views
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WHEN: Samsungs Features on the Roger's Network

When is Roger's going to support Samsung features? Which features do you ask. Well, the same ones that are down in the USA - Video calling - RCS for Samsung's Messenger - Visual voicemail   Did Roger's make a deal with the Apple? Why are we held back...

goedhard by I Plan to Stick Around
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Re: AAE: OS Updates - ENDED

Alright Community! The time has come, RogersAlton of the Device Management team is here for the next 2 days to answer all your questions about Rogers device OS updates, MRs, EMR and bug fixes.   RogersAlton will be answering your questions on a first...

AAE_OSUpdates2.png AAE_Posting_How To.png

AAE: OS Updates - Lack of LG Security Updates

 Why is it that Rogers and LG appear not to support their devices fully? Example:LG G6 - still on February 2019 Security Update; 2 years 2 months old.LG V30 - still on February 2019 Security Update; not fully 2 years old yet.LG G7/G7 One - still on F...

Darp85 by I'm Here A Lot
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Resolved! Sony Phones Avaliable

Does anyone know if Rogers is dropping the Sony line of phones? I have a Z1 that is going to be at end of contract in a couple of months and I like the Sony product. I can only find the M4 Aqua listed currently and In my opinion it is an inferior pho...

brushap by I've Been Here Awhile
  • 4419 Views
  • 11 replies
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Resolved! Samsung Galaxy S10: March Security Update?

The OS update chart doesn't have the S10 yet on it. Can someone please provide a timetable of S10/S10+/S10e OS upgrades, especially the March one that just came out? Would be great to have visibility on it!       ***Edited Labels***

Upgrade from EMUI 8.1 to 9.0 (Huawei P20 Pro)

I just got 3 of the p20pro 1 week ago and all 3 did some updates the 1st day. But still on 8.1 and Sept security updates. They did download a 9.0 update but when try to install that it gave a authentication error and deleted the update and now says t...

Leadfoot69 by I've Been Here Awhile
  • 3780 Views
  • 10 replies
  • 0 likes