This is a warning for the incoming wall of text. This has been a long and frustrating saga. On November 23rd 2021, I decided to transfer over from Telus' EPP to Rogers PP. I switched over for the new customer deal with BYOD plans. I am a member...
I was paying #138 regulary, all of a sudden I was charged $206.78 in January, please expalin why? ***Added Labels***
My service discount expires on Jan 21 so on Jan 12 I called Rogers to negotiate my "new" deal for Bundled Services. Spoke to a guy named Ian who said my new deal would increase slightly due to a general price increase and some other changes. I agreed...
I contacted Rogers today via live chat to change my plan etc. I asked the Rogers person why my bill hadn't changed in over 2 years as I was told my phone would be paid off then. They would not give any number, just said there are separate charges on ...
Hi! I'm new here and generally would like to say I'm happy with my Rogers wireless service. I am, however, questioning the Canada+US plan's restriction about reimplementing the service if it has been removed. I am traveling to & staying in the USA fo...
I canceled my Rogers services due to relocation. I recieved an email requesting i return two of the four rogers components i have. A wifi gateway and 1 TV Box with serial #s. I also have two other TV Boxes, what should i do with them?
When were these $9 Value Packs introduced? They are a much more reasonable deal than the a la carte options available previously. https://www.rogers.com/consumer/wireless/add-ons - Premium Voicemail-To-Text / iPhone Visual Voicemail - 35 voice me...
I have called few times for my mother-in-law phone number. The technical support acknowledge that it was a Rogers network internal issue and user has nothing to do with. Now, I am asking for credit back and they refuse to offer me that. I am very fru...
Can I use a friend's smart phone to set up my Ignite Internet? I don't have one. ***Edited Labels***
I sent the message below to the credit agency that was contacting me. I contacted Rogers, at the credit companies suggestion. Eventually I was given an email address to contact Rogers accounts. This was the result- From: Sent: November 17, 2021 12:1...
Why am I charged "Employee Pricing Fee" of $56 on Dec 26, 2021 ? Rogers Call Center and Chat support are not getting through. Does someone got any clue regarding this hidden charges ? **Labels Added**
I switched to Rogers this July (2020). Rogers had a promotion on, where I would get a $150 MasterCard Gift card, part of there promotion. Installation was done on August 5th, 2020. I received my "Please register for Promotion" on August 15th. I regis...
All I am seeing is this blank screen on Google Chrome. It is fills on Edge, so how do I get Chrome to do the same?
Is there a support phone number for ignite *Added Labels*
My bill due says 1/27/2022 and Rogers sent a reminder claiming payment is due 1/12/22. Why? **Labels Added**
Lots of questions, and any help would be appreciated, since I tried telephone to Rogers (Jan 7 2022 a 3 hour wait in cue is required I will not wait 3 hour. And I waited 1 hour for a text chat and still did not resolve this . As you see from the test...
helloI have had Ignite Flex 10 for a few months nowI understand the process of Flex Channel exchangeHowever after looking at https://www.rogers.com/web/consumer/ignite-bundles/channels and looking at the TOTAL channels for Flex 10listed channels that...
Rogers gives us Hollywood Suite free for a few weeks (which is great) So I decide to order it and so far have been on hold for an hour trying to reach an agent to order the freaking channel! Does anyone know if it is possible to order it using my rog...
Hi! My plan with device will finish in a few months, I'd to know if there's any benefit renewing my plan (with another device) at the end of my contract? **Labels Added**
Is it normal to be loyal to company over 35years tenure and pay $300/MTH AND FOR THEM TO TELL YOU YOUR not a valued customer and tell you that you will not be getting any sort of loyalty discount to upgrade your service from legacy to ignite but if y...
