I received a call from Rogers/Fido Winback team 2 weeks ago. The rep offered me a good deal with Rogers which I accepted. The guy told me I would receive the SIM card soon in mail. Since I didn't receive a SIM for more than a week, I contacted CSR fo...
I cancelled my home bundles home services in january . I paid services up to date and was continued to be charged. Contacted multiple times to have services refunded and after 5 attempts was told it would be fixed . Here we are almost a year later an...
Hi,I am suffering from a fraudulent activity with above attached account. Sales person sell me a service without telling me about contract service and I don't even receive any e mail from rogers regarding this. when I called to cancel the account o 1...
Anyone else feel compensation is in order? Lost money in business deals because of the outage! **Added Labels**
I set up an address change a few days ago with Rogers using the live agent chat feature on the Rogers website.When I moved, I discovered that my services did not get sent to my new address. My old address was still listed on my account.When I called ...
I’ve been trying to cancel BBC News World for over a month now. Every time I go to my account and click remove and submit, I get a technical error. I have tried the chat feature but never got through until today - today it took me 16 minutes of my li...
So frustrated! Been a loyal customer of Rogers cable/internet since I moved to Ontario 10 Yrs ago and 25 yrs with rogers cell. Switched to ignite tv last yr. Bundle is up for renewal in December. I just got quoted a 33% increase in price for same s...
I've had a Rogers account for something like 10-12 years. I went in to get a new phone today, and was told that I couldn't use my health card as ID, even though I have used it every other time in this store. Ok, fine, I don't carry my physical passpo...
I am trying to login to my email and its not working, and account recovery says the email doesn't exist. My mom & sister are also having issues logging in. I sent a PM to CommunityHelps as well but havent heard back. ***Added Labels***
What options are best for snow birds who spend six months in the US. $12/day plus taxes is to heavy for 20 days per month by 6 months? ***Edited Labels***
I cancelled my service on Sept 16th and have received 2 confirmations that my equipment (modem and pod) were received back. Still getting billed for the service and now getting notices threatening late fees if I don't return the equipment. 6 phone ca...
I received a price match email from Rogers that indicated that if I found a better price online for a cell plan that they would price match. I found a better price. I knew I would get nowhere as usual with Rogers I thought I would try. I spoke to 5 l...
I cancelled my wireless plan, and then Rogers signs me up to a new account, without my permission ***Added Labels***
Hi Everyone, I was on "Pay as you go" plan and just shifted to a post paid plan, during this transition Rogers gave me a temporary number and said i have to transfer my regular number once i would get the sim card, that i got yesterday, now i wanna r...
Hello I wanted to reach out for some help. In the middle of August, I received a call from 7X where they offered me a win-back deal from Rogers. The deal is as below: 25GB for $45, each additional line (extra 3 lines) was 25GB for $36 - Suppor...
Does Rogers offer their Snowbird customers a competitive plan for 6 months? *** Edited Labels ***
I am not a Rogers or Fido cellular customer and when i try to update my billing address its trying to send SMS for verfication. I do not have a mobile number setup on my account because it needs to be either rogers or Fido. Therefore i am unable to u...
Roger changed me over to ignite internet , cancelled my old account , created a new account , i have automated billing , i checked my account and i was told account was 2 months payments owing.. After going to store they can't help , on ...
Hi,I had a tech in yesterday and he drilled a hole through my wall into the siding strip that goes around a door and it popped it out and he just left it for me to notice and never mentioned anything...how do I contact rogers to get them to fix damag...
I was sent an email yesterday with an exclusive that granted me 250$ off my remaining balance if I upgrade. At first I couldn’t even get past selecting a device to upgrade to. Eventually with a lot of messing around I was able to select a data plan a...
