Insurance

[AkashGorakhiya]

Took the insurance for $2200 phone so my mind can be free paid premium every month on time , so few days ago when i lost my device , and claimed for it took them around a week to say we cannot complete your service request and have sent a mail which Infact are sending to all the customer there was frustrated talked with likewize support team they dont know the reason for rejecting service request and when asked me to transfer to management team who rejected they said they cant , and they finally said talked to rogers they might help on this , saw rating on internet was a less than 1.3 dont know why rogers a this big company partners with low star rating company failed to provide services when needed, its not me saw many posts on complaining about likewize , and want Rogers tem to take action
Thank you

**Labels Updated**

[RogersCorey]

Good morning @AkashGorakhiya,

I am sorry to hear that you are having difficulties with your Likewize claim. I understand that you took this service for peace of mind. It is strange that they rejected your request to speak with a manager and have your claim escalated though. 

We'd be happy to take a closer look to see what is going on! Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

~RogersCorey