"Credit Limit" suspensions

[Csaba]

Rogers came up with a genius money grab idea.
They set a so called "credit limit" on my account at about 2/3 of my normal monthly bill.
So every time they issue a new bill my account gets suspended without warning.
Worst company management ever. I am a customer for about 25-30 years - since the first mobile phone came out. These days I am questioning my loyalty - a sign of mental illness.

*Added Labels*

[RogersCorey]

Greetings @Csaba,

My name is Corey.

It sounds like your account has Credit Limiting Monitoring enabled but we do have very specific criteria that must be met first before this can occur. If this has happened in error, please accept my most profuse apologies.

I can investigate this matter for you and take steps to get this issue corrected if your account hasn't legitimately hit the thresholds we have set for Credit Limit Monitoring.

Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

~RogersCorey