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Returning an open headset

dindin1
I've been around

I got a new plan with Rogers today which came with a $125 credit towards an accessory. I purchased a headset, but I'm having second thoughts about the plan/accessory. 

 

Is there a likelihood that the Rogers store I purchased from would take back an open accessory?

 

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Re: Returning an open headset

RogersMoin
Moderator
Moderator

Hello, @dindin1.

 

Welcome to Rogers Community Forums! 😃

 

Thank you for posting your query, and congratulations on getting a new wireless plan. You can return/exchange in-store purchases within 15 days from the purchase date meeting return criteria. Headsets/earpieces and used SIM cards are not refundable.

 

You can check our support article for more info on returning/exchanging accessories.

 

Thank you for understanding!

 

Cheers,

RogersMoin

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1 REPLY 1

Re: Returning an open headset

RogersMoin
Moderator
Moderator

Hello, @dindin1.

 

Welcome to Rogers Community Forums! 😃

 

Thank you for posting your query, and congratulations on getting a new wireless plan. You can return/exchange in-store purchases within 15 days from the purchase date meeting return criteria. Headsets/earpieces and used SIM cards are not refundable.

 

You can check our support article for more info on returning/exchanging accessories.

 

Thank you for understanding!

 

Cheers,

RogersMoin

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