11-26-2021 10:57 PM - last edited on 11-27-2021 11:40 PM by RogersMoin
I got a new plan with Rogers today which came with a $125 credit towards an accessory. I purchased a headset, but I'm having second thoughts about the plan/accessory.
Is there a likelihood that the Rogers store I purchased from would take back an open accessory?
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11-27-2021 11:36 PM
Hello, @dindin1.
Welcome to Rogers Community Forums! 😃
Thank you for posting your query, and congratulations on getting a new wireless plan. You can return/exchange in-store purchases within 15 days from the purchase date meeting return criteria. Headsets/earpieces and used SIM cards are not refundable.
You can check our support article for more info on returning/exchanging accessories.
Thank you for understanding!
Cheers,
RogersMoin
11-27-2021 11:36 PM
Hello, @dindin1.
Welcome to Rogers Community Forums! 😃
Thank you for posting your query, and congratulations on getting a new wireless plan. You can return/exchange in-store purchases within 15 days from the purchase date meeting return criteria. Headsets/earpieces and used SIM cards are not refundable.
You can check our support article for more info on returning/exchanging accessories.
Thank you for understanding!
Cheers,
RogersMoin