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Loyalty

saja8999
I've Been Here Awhile

I have a plan that id like to reduce the price for, i have multiple offers from other providers, but id like to keep my loyality to Rogers, i went to the store and the rep said "its ok i can go ahead and cancel" 

It makes me feel very unappreciated, and the "we also own the other provider" comment from the rep is really making me realize why am i even thinking to be loyal ! 

 

Any advices?

 

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2 REPLIES 2

Re: Loyalty

57
Resident Expert
Resident Expert

Here's a link to a previous thread on loyalty.  Lots of discussion there:

 

https://communityforums.rogers.com/t5/Account-Support/Customer-loyalty-but-Rogers-loyalty/m-p/443953...

 

One suggestion is to PM the moderators on this forum.  See link below:  I  have always found them to be helpful.

 

https://communityforums.rogers.com/t5/Blog/How-to-send-a-Private-Message/ba-p/487946



Re: Loyalty

saja8999
I've Been Here Awhile

thank you, just tried it to PM 

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