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Resolved! Name Change in 411 directory

could someone please tell me how to change the name in the 411 Directory ?  It currently shows my husband's initials but he passed away this June.  I would like to change it to show my initial.  Thank you.       ***Added Labels***

Stashy402 by I've been here awhile
  • 228 Views
  • 7 replies
  • 0 likes

Block Outgoing Calls on Home Phone

Hi guys, is there a way to lock my home phone from making outgoings calls at all both locally and long distance.       ***Added Labels***

Sleeklynn by I've been around
  • 3276 Views
  • 3 replies
  • 0 likes

Home & Away Voicemail ONLINE-VOICEMAIL LOGIN

I can never log onto this.  Can anyone? Rogers should not be advertising features that do not work. I really wan to set up my 96 yo mom's  Ignite home phone so that every call that is not friends/family goes to vmail and the vmail is sent by text or ...

sandy154 by I've been here awhile
  • 1739 Views
  • 4 replies
  • 0 likes

Online home phone mgr.

Manage home phone get a Rogers technical error we are working on it.not allowing to get to home phone Mgr.       ***Added Labels***

ivanho by I've been around
  • 866 Views
  • 1 replies
  • 0 likes

Long-distance 3rd party providers

Does anyone have the list of the approved long-distance 3rd party providers that Rogers will allow for long-distance? We recently switched to Rogers, and we have used Startec for years, either when with Bell before or even with Rogers years ago. Appa...

csbgal by I've been here awhile
  • 2093 Views
  • 3 replies
  • 0 likes

Resolved! Voip not working since the outage on Friday

My inter service has return but my VOIP is not working since the outage. SIP/ALG has already been disabled. I had to Voip line for many years with no issues, provider is Freephoneline Please help. Thanks ***Edited Labels***

peterblue by I've been here awhile
  • 1435 Views
  • 2 replies
  • 0 likes

Rogers Home Phone Suddenly Stops Working - Telephone 1 Flashing

Hi everyone,   We have had the Rogers Home Phone service connected to the Telephone modem via the old cable lines for over 16 years now - via the non-ignite, regular Home Phone service.   All of a sudden we notice that there is no dial tone. It was w...

aboyaci by I plan to stick around
  • 4899 Views
  • 13 replies
  • 0 likes

Forced to take VoIP home phone after moving addresses

I have a dedicated phone line ( not VOIP) which according to Rogers customer service cannot be moved to new house and has to be replaced with VOIP line and on their self serve new modem.   My job requires a terminal adaptor dedicated phone line, I ha...

NEEL2 by I've been around
  • 2359 Views
  • 3 replies
  • 0 likes

How do I set up the Voicemail on my Ignite Home Phone service?

I just switched to Rogers Ignite Fibre and I can't figure out how to set up the mailbox on my home phone. All of the tutorials on here are for wireless... I tried pushing 1 and holding on my phone but that didn't work.... what next?      **Labels Add...

GwenNL by I've been around
  • 5518 Views
  • 2 replies
  • 0 likes

Resolved! Ignite Home Phone - can you select your number?

I have discovered that I cannot port my existing VOIP number to Rogers Ignite Home Phone without incurring a $30/month charge as it is considered a North American wide number. I would like to select my own number instead of using the one assigned by ...

thyme4us by I plan to stick around
  • 2203 Views
  • 2 replies
  • 0 likes

Resolved! Long Distance Calls Alert

Hey guys, I have Rogers Home Phone with Canada-Wide calling. Is there a way to turn off the long distance call warning every time I make a non-local call? On my cell phone for example it only gives me the long distance warning when I make an actual l...

gp-se by I'm an advisor
  • 11485 Views
  • 12 replies
  • 0 likes