Home Phone
Calling features, long distance, phones & equipment.
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Resolved! Home Phone Number Not Ported

Hello, my parents service was migrated from legacy to Ignite, but they failed to ask them about porting the number. A new number was assigned so they lost the number they have had since 1992. Multiple calls into Rogers gives different results each ti...

darkerice by I've Been Here Awhile
  • 256 Views
  • 2 replies
  • 0 likes

My IGNITE Phone Line was very unreliable for months

Since yesterday my phone is working normal again in my Ignite network    A service man from Rogers came in the morning and within 5 minutes found a cable FILTER between the wall connector and the modem, apparently this was recommended long time ago b...

JCH50 by I've Been Here Awhile
  • 200 Views
  • 2 replies
  • 1 likes

Ignite Home Phone Drops Calls

At least 20 Ignite Home Phone customers in our community are experiencing unexpected call drops or audio cutoff on calls they are receiving on a regular basis (2 or 3 per week).  Most initially suspected their wireless phone equipment but the problem...

PCDoctor by I Plan to Stick Around
  • 564 Views
  • 4 replies
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Resolved! Call Display not working on home phone

Hello; We recently moved to a number of Rogers services, including home phone. Since we started, call display has not worked on our home phone(s). Our account indicates we should have it, but all we get on our phone display when someone calls us is "...

macmillh by I'm Here A Lot
  • 740 Views
  • 10 replies
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Trying to get a hold of management

My grandparents phone is not working. I got ignite tv because the old telephone modem. Now they can't even call 911.This is my 3rd time using Sharing a Concern. No luck. What happens if someone is wrong with my grandparents. This is not good Rogers. ...

Adelfia59 by I've Been Around
  • 222 Views
  • 2 replies
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New area code availability

According to the news, area code 753 (with along with 343 is an overlay for 613) became available in March. When I signed up a few days ago, I was told that no more 613 numbers were available and 753 weren't available. Does anyone know when 753 numbe...

fireborne by I Plan to Stick Around
  • 234 Views
  • 1 replies
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Home Phone not working

My home phone has not been working since I got home at 2pm.  When is this going to be fixed???  Brampton Main St & Vodden St area   ***Edited Labels***

LunaC by I've Been Around
  • 216 Views
  • 1 replies
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Resolved! Keeping our current phone number when switching to Ignite Bundle

According to the customer rep. i talked to, it seemes like we cannot keep our current phone no. if we switch from Rogers legacy system bundle to Rogers Ignite system bundle. We would really like to keep our current phone no. Would someone knows why w...

Ricardo2 by I've Been Here Awhile
  • 383 Views
  • 4 replies
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canada411 delisting

Hello,   I was an RHP customer and had my number listed on canada411/white pages. I have not been a customer for almost a year now, but my name, address, and old phone number which I never ported (straight up cancelled) still appears there. Canada411...

necuratu by I've Been Around
  • 399 Views
  • 1 replies
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Long-distance 3rd party providers

Does anyone have the list of the approved long-distance 3rd party providers that Rogers will allow for long-distance? We recently switched to Rogers, and we have used Startec for years, either when with Bell before or even with Rogers years ago. Appa...

csbgal by I've Been Here Awhile
  • 440 Views
  • 3 replies
  • 0 likes

Call gets Dropped while calling.

calling a rogers phone is ok, calling a bell home phone and bell cell phone the call gets dropped. the problem for me is between the rogers and bell phone networks. St. John's, Newfoundland. ***Edited Labels***

Call display only shows number and not name

So just changed to Ignite tv/internet/home phone.  Up til now when someone called the name and number would show up on the tv screen.  It no longer does that with Ignite, hopefully they will add that into Ignite at some point.  Now on my home phone t...

RyeEncoke by I Plan to Stick Around
  • 1240 Views
  • 6 replies
  • 0 likes

Rogers Ignite and phone connections

Hello. I just joined the forum today because I couldn't think of where else I could find information. I'm at the beginning stage of running Cat6 data cable from 2 upstairs bedrooms, to be terminated at my Rogers modem, which will be relocated to the ...

cutrug by I've Been Here Awhile
  • 1531 Views
  • 7 replies
  • 0 likes