Hello, my parents service was migrated from legacy to Ignite, but they failed to ask them about porting the number. A new number was assigned so they lost the number they have had since 1992. Multiple calls into Rogers gives different results each ti...
1) 10+ years rogers customer, phone always worked fine 2) last 6 months of ignite modem REBOOTING approx every 24 hrs breaking internet conferences 3) 3 weeks ago rogers tech called me (unsolicited) saying they noticed the reboots and new model modem...
Since yesterday my phone is working normal again in my Ignite network A service man from Rogers came in the morning and within 5 minutes found a cable FILTER between the wall connector and the modem, apparently this was recommended long time ago b...
At least 20 Ignite Home Phone customers in our community are experiencing unexpected call drops or audio cutoff on calls they are receiving on a regular basis (2 or 3 per week). Most initially suspected their wireless phone equipment but the problem...
Hello; We recently moved to a number of Rogers services, including home phone. Since we started, call display has not worked on our home phone(s). Our account indicates we should have it, but all we get on our phone display when someone calls us is "...
My grandparents phone is not working. I got ignite tv because the old telephone modem. Now they can't even call 911.This is my 3rd time using Sharing a Concern. No luck. What happens if someone is wrong with my grandparents. This is not good Rogers. ...
According to the news, area code 753 (with along with 343 is an overlay for 613) became available in March. When I signed up a few days ago, I was told that no more 613 numbers were available and 753 weren't available. Does anyone know when 753 numbe...
My home phone has not been working since I got home at 2pm. When is this going to be fixed??? Brampton Main St & Vodden St area ***Edited Labels***
Hello, we upgraded to Rogers Ignite in December 2019. Since then, when somebody enters our 3-digit buzzer code from the entry intercom located at our building's lobby, we do not get a ring in our apartment's phone. Is there a fix or workaround to...
According to the customer rep. i talked to, it seemes like we cannot keep our current phone no. if we switch from Rogers legacy system bundle to Rogers Ignite system bundle. We would really like to keep our current phone no. Would someone knows why w...
We have been a customer with Rogers for over 30 years now. On Aug 8 we went to switch our account from regular Rogers to Ignite Rogers Service. The individual accidently cancelled our home phone line and now it has been 30 days that we have been with...
Hello, I was an RHP customer and had my number listed on canada411/white pages. I have not been a customer for almost a year now, but my name, address, and old phone number which I never ported (straight up cancelled) still appears there. Canada411...
What is "Unlimited Local Calling" with Ignite Home Phone? ***Edited Labels***
Does anyone have the list of the approved long-distance 3rd party providers that Rogers will allow for long-distance? We recently switched to Rogers, and we have used Startec for years, either when with Bell before or even with Rogers years ago. Appa...
Ever since the outage, I cannot use my home phone to call a number on Vancouver Island. This is a number I previously called, on a regular basis, without any issues. I still have no issue calling it with my cell. Any ideas? ***Edited Labels***
calling a rogers phone is ok, calling a bell home phone and bell cell phone the call gets dropped. the problem for me is between the rogers and bell phone networks. St. John's, Newfoundland. ***Edited Labels***
When I see a number i don't recognize on caller-id is there a way I can either decline it or send it straight to voicemail?
So just changed to Ignite tv/internet/home phone. Up til now when someone called the name and number would show up on the tv screen. It no longer does that with Ignite, hopefully they will add that into Ignite at some point. Now on my home phone t...
Hi Folks, I was cutover from legacy services to Ignite a few weeks ago. I've had a number of problems with my account since then which has led me to believe my cutover was not done correctly. Most of these issues have now been resolved, with the ...
Hello. I just joined the forum today because I couldn't think of where else I could find information. I'm at the beginning stage of running Cat6 data cable from 2 upstairs bedrooms, to be terminated at my Rogers modem, which will be relocated to the ...