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I lost my phone contract, would like to request a new one.

Grant5
I've been here awhile
How would I go about doing that?
5 REPLIES 5

Re: I lost my phone contract, would like to request a new one.

RogersZia
Moderator
Moderator

Good morning @Grant5,

 

Welcome to the Rogers Community Forums!

 

You've definitely come to the right place :)! Glad to hear you're interested in activating a new home phone line. Did you previously have a home phone with Rogers? Can you please elaborate a little on what you mean when you say your lost your phone contract?

 

Just need a little bit more info to assist you further :).

 

 

 

RogersZia

Re: I lost my phone contract, would like to request a new one.

Grant5
I've been here awhile
No I’m not interested in activating anything.
I agreed to paying $19.99 a month for my phones but it’s coming up as $75.
I’ve already talked on live chat but they are just like, whatever. I can’t find my original contract that I signed so I dont have proof.
So I was wondering if I could somehow get a another copy of that contract and what are the steps in order to obtain it.

Re: I lost my phone contract, would like to request a new one.

@Grant5, of course, we'd be happy to review your current account and confirm the pricing for you. Please reach out to us via PM @CommunityHelps for further assistance. Not familiar with our private messaging system? Click here to learn more :).

 

 

 

RogersZia

Re: I lost my phone contract, would like to request a new one.

dont they send you the contract digitally to your email when you signed up? you should have a copy in your inbox, no?

Re: I lost my phone contract, would like to request a new one.

Grant5
I've been here awhile
If it was in my inbox I wouldn’t have asked the question.
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