Home Phone
Calling features, long distance, phones & equipment.
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Resolved! Home Phone Issue

I have been trying to solve my home phone issue for over 2-3 weeks and still have no luck. I have 2 seniors at home without any phone access and I need to get this resolved ASAP since their health and safety is my first priority. I have to activate t...

Rogers Wireless Home Phone...

Is it possible to plug the ZTE Wireless box into a telephone jack and have telephones plugged into other telephone jacks or does the ZTE need to be plugged directly into an phone.   TIA   **Labels Added**    

BH-TW by I plan to stick around
  • 1113 Views
  • 9 replies
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Resolved! Connecting home phone to Ignite Router

Just got the Ignite router/modem installed and the Home Phone option. The router/modem got connected to the Cable input and the ONE phone jack in my home office where my old phone was connected. How do I now connect my phone to the router so I can us...

ZTE WF720 - Wireless Home Phone

ZTE WF720   I have had this modem for a good number of years.  I haven't changed anything, nor have I moved it .   I no longer get a green light for signal strength.  Any one on this forum know why?  Is there now an updated model but Rogers are keepi...

accsol by I've been around
  • 1001 Views
  • 1 replies
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False "number is disconnected" message

My home phone will no longer connect to my doctor's office. I get the message that I've reached a disconnected number. This is nonsense. I can phone them from my cell phone, and they say they have had no problems with anyone else calling them. Being ...

RSS2 by I've been around
  • 570 Views
  • 1 replies
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Home & Away Voicemail ONLINE-VOICEMAIL LOGIN

I can never log onto this.  Can anyone? Rogers should not be advertising features that do not work. I really wan to set up my 96 yo mom's  Ignite home phone so that every call that is not friends/family goes to vmail and the vmail is sent by text or ...

sandy154 by I've been here awhile
  • 1140 Views
  • 4 replies
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Arris Home Phone

Coax cable connector came off from the modem and no way to put it back.. When I contacted rogers they said rogers no longer provide/support Arris TM602 modens and asked me to  switch to ignite. My concern is my billing going up. What are my options. ...

Toronto Home Phone Not Working

Hi,  Looking for some advice on next steps please.   My elderly parents have Rogers basic home phone and basic cable tv.   Their home phone repeated stops working.  This has happened every couple months for the past 3 years.    Every time it is an in...

Cv77 by I'm here a lot
  • 2176 Views
  • 11 replies
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My IGNITE Phone Line was very unreliable for months

Since yesterday my phone is working normal again in my Ignite network    A service man from Rogers came in the morning and within 5 minutes found a cable FILTER between the wall connector and the modem, apparently this was recommended long time ago b...

JCH50 by I've been here awhile
  • 665 Views
  • 2 replies
  • 1 likes

Home Phone Modem (Not Ignite) still Down

Ticket C184363030 was opened the evening of 2023-01-24,  Scientific Atlanta home phone modem, DS light on CR light flashing.  not online, no dial tone, incoming calls go directly to voicemail     ***Added Labels***

AllenB by I've been around
  • 492 Views
  • 1 replies
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Ignite Home Phone Drops Calls

At least 20 Ignite Home Phone customers in our community are experiencing unexpected call drops or audio cutoff on calls they are receiving on a regular basis (2 or 3 per week).  Most initially suspected their wireless phone equipment but the problem...

PCDoctor by I plan to stick around
  • 1467 Views
  • 4 replies
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Issues phone internet and cable

since Friday December 17th we’ve had issues with our cable.  Technician came to the home but suggested ignite.  Unfortunately we have a pending work order outstanding from a box returned to Rogers and has not be processed.  We have no home phone sinc...

Moe121 by I've been around
  • 718 Views
  • 1 replies
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Trying to get a hold of management

My grandparents phone is not working. I got ignite tv because the old telephone modem. Now they can't even call 911.This is my 3rd time using Sharing a Concern. No luck. What happens if someone is wrong with my grandparents. This is not good Rogers. ...

Adelfia59 by I've been around
  • 651 Views
  • 2 replies
  • 0 likes

Home Phone not working

My home phone has not been working since I got home at 2pm.  When is this going to be fixed???  Brampton Main St & Vodden St area   ***Edited Labels***

LunaC by I've been around
  • 652 Views
  • 1 replies
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911 Not Working

We have had two accidents in less then 6 months and both times, the 911 service wasn’t working. The technicians are unable to assist. Anybody knows what’s the next steps? An elderly couple that isn’t getting any help to fix their issue. Anybody knows...