Home Phone
Calling features, long distance, phones & equipment.
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Home Phone Disconnects Triggering Alerts

My home alarm sends a message when the phone line goes down. This is happenining recently at 4:15  a.m. E.S.T.  Ther phone must go opff for only a moment. What can we do to eliminate this issue?   Thanks   **Labels Updated**  

Tomst371971 by I've been here awhile
  • 230 Views
  • 6 replies
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Porting telephone number to Ignite home phone

When I signed up for Ignite Internet, TV and home phone I was told I would be able to port my existing POTS phone number to the Ignite home phone. The Ignite home phone came with a 343 area code number, my existing number is a 613 area code number (O...

philipw by I've been here awhile
  • 7696 Views
  • 8 replies
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porting landline

trying to port Bell land line to Rogers.  Bell has 9 digit account number and Rogers needs 10 digits.  How do I reconcile?   **Labels Updated**    

Kimjoseph by I've been here awhile
  • 243 Views
  • 2 replies
  • 0 likes

Xfinity voice question

My entire apartment building was recently changed to the Xfinity service. This includes the home phone service being called voice on Xfinity. My understanding is that since I am now on Xfinity if I move to a different area code location, I can take m...

Kahshe by I've been here awhile
  • 236 Views
  • 2 replies
  • 0 likes

No home phone service

Shame on you Roger’s. Your staff is perfectly fine leaving a senior with no phone service Orr access to 911 for 72 hours because of your mistake on a simple move order. Your staff is unable to resolve and certainly did not try to get a simple landlin...

Can’t receive calls from some on home phone.

I was going to switch from bell to rogers for internet, cable, home phone and mobile phone. I changed my mind and then received email saying my number was on hold to call and say yes or no if I wanted to cancel. When I called the person I talked to o...

catsbetts by I've been around
  • 861 Views
  • 2 replies
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Resolved! Phone landline

My Rogers phone landline went dead for a whole day!  Got up this morning and it is working again.  Why would this happen?  Internet and TV worked fine (thank heavens). Yesterday, Rogers said nothing showed up when they checked their end of things, th...

Resolved! one voice problem

I don’t hear the callers voice but they can hear me talk. I tried a different phone but it’s still the same problem. .I have rogers ignite edit: nevermind it's been resolved

Home Phone Issue

I have been trying to solve my home phone issue for over 2-3 weeks and still have no luck. I have 2 seniors at home without any phone access and I need to get this resolved ASAP since their health and safety is my first priority. I have to activate t...

143Ranjith by I've been around
  • 1563 Views
  • 1 replies
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Rogers Wireless Home Phone...

Is it possible to plug the ZTE Wireless box into a telephone jack and have telephones plugged into other telephone jacks or does the ZTE need to be plugged directly into an phone.   TIA   **Labels Added**    

BH-TW by I plan to stick around
  • 4214 Views
  • 9 replies
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Resolved! Connecting home phone to Ignite Router

Just got the Ignite router/modem installed and the Home Phone option. The router/modem got connected to the Cable input and the ONE phone jack in my home office where my old phone was connected. How do I now connect my phone to the router so I can us...

Resolved! ZTE WF720 - Wireless Home Phone

ZTE WF720   I have had this modem for a good number of years.  I haven't changed anything, nor have I moved it .   I no longer get a green light for signal strength.  Any one on this forum know why?  Is there now an updated model but Rogers are keepi...

accsol by I've been around
  • 2728 Views
  • 1 replies
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False "number is disconnected" message

My home phone will no longer connect to my doctor's office. I get the message that I've reached a disconnected number. This is nonsense. I can phone them from my cell phone, and they say they have had no problems with anyone else calling them. Being ...

RSS2 by I've been around
  • 1098 Views
  • 1 replies
  • 0 likes

Home & Away Voicemail ONLINE-VOICEMAIL LOGIN

I can never log onto this.  Can anyone? Rogers should not be advertising features that do not work. I really wan to set up my 96 yo mom's  Ignite home phone so that every call that is not friends/family goes to vmail and the vmail is sent by text or ...

sandy154 by I've been here awhile
  • 2065 Views
  • 4 replies
  • 0 likes

Arris Home Phone

Coax cable connector came off from the modem and no way to put it back.. When I contacted rogers they said rogers no longer provide/support Arris TM602 modens and asked me to  switch to ignite. My concern is my billing going up. What are my options. ...

Toronto Home Phone Not Working

Hi,  Looking for some advice on next steps please.   My elderly parents have Rogers basic home phone and basic cable tv.   Their home phone repeated stops working.  This has happened every couple months for the past 3 years.    Every time it is an in...

Cv77 by I'm here a lot
  • 3932 Views
  • 11 replies
  • 0 likes