When attempting an international call to a home in England using my home phone I now receive the following automated voice message: "We're sorry, due to telephone company facility trouble your call cannot be completed at this time...". I should note:...
Just got the Ignite router/modem installed and the Home Phone option. The router/modem got connected to the Cable input and the ONE phone jack in my home office where my old phone was connected. How do I now connect my phone to the router so I can us...
Will call forward function if ignite internet is seasonally suspended? **Labels Added**
ZTE WF720 I have had this modem for a good number of years. I haven't changed anything, nor have I moved it . I no longer get a green light for signal strength. Any one on this forum know why? Is there now an updated model but Rogers are keepi...
My home phone will no longer connect to my doctor's office. I get the message that I've reached a disconnected number. This is nonsense. I can phone them from my cell phone, and they say they have had no problems with anyone else calling them. Being ...
I can never log onto this. Can anyone? Rogers should not be advertising features that do not work. I really wan to set up my 96 yo mom's Ignite home phone so that every call that is not friends/family goes to vmail and the vmail is sent by text or ...
Coax cable connector came off from the modem and no way to put it back.. When I contacted rogers they said rogers no longer provide/support Arris TM602 modens and asked me to switch to ignite. My concern is my billing going up. What are my options. ...
When I pick up the receiver, I'm not getting a dial tone, only a busy signal. What do I do to make a call? ***Edited Labels***
Hi, Looking for some advice on next steps please. My elderly parents have Rogers basic home phone and basic cable tv. Their home phone repeated stops working. This has happened every couple months for the past 3 years. Every time it is an in...
1) 10+ years rogers customer, phone always worked fine 2) last 6 months of ignite modem REBOOTING approx every 24 hrs breaking internet conferences 3) 3 weeks ago rogers tech called me (unsolicited) saying they noticed the reboots and new model modem...
Since yesterday my phone is working normal again in my Ignite network A service man from Rogers came in the morning and within 5 minutes found a cable FILTER between the wall connector and the modem, apparently this was recommended long time ago b...
Ticket C184363030 was opened the evening of 2023-01-24, Scientific Atlanta home phone modem, DS light on CR light flashing. not online, no dial tone, incoming calls go directly to voicemail ***Added Labels***
At least 20 Ignite Home Phone customers in our community are experiencing unexpected call drops or audio cutoff on calls they are receiving on a regular basis (2 or 3 per week). Most initially suspected their wireless phone equipment but the problem...
So I was recently on a cruise and I had my home phone forwarded to my cell phone, as I was expecting important calls concerning medical appointments. While on the cruise, I would get a red dot indicating I had a voice mail; however, I could not acce...
since Friday December 17th we’ve had issues with our cable. Technician came to the home but suggested ignite. Unfortunately we have a pending work order outstanding from a box returned to Rogers and has not be processed. We have no home phone sinc...
My grandparents phone is not working. I got ignite tv because the old telephone modem. Now they can't even call 911.This is my 3rd time using Sharing a Concern. No luck. What happens if someone is wrong with my grandparents. This is not good Rogers. ...
My home phone has not been working since I got home at 2pm. When is this going to be fixed??? Brampton Main St & Vodden St area ***Edited Labels***
We have had two accidents in less then 6 months and both times, the 911 service wasn’t working. The technicians are unable to assist. Anybody knows what’s the next steps? An elderly couple that isn’t getting any help to fix their issue. Anybody knows...
Rogers home landline I have an open repair request since August 22, 2022 regarding my Rogers home landline - cable, not wireless. I have a particular problem when I try to call a specific other Rogers home landline number in that they can hear me b...
We have been a customer with Rogers for over 30 years now. On Aug 8 we went to switch our account from regular Rogers to Ignite Rogers Service. The individual accidently cancelled our home phone line and now it has been 30 days that we have been with...