Channels Offline

[Francesco1]

All channels not available ?????

*Added Labels*

[RogersMoin]

Hello, @Francesco1.

Welcome to our Community, and thank you for your post!

All channels being unavailable is unpleasant; is the TV service back online now? Do you have other services like Internet and Home Phone working?

Please provide us with more details so we can help.

Cheers,
RogersMoin

[Francesco1]

Better now
Lost for up to 12 hours

Can I please receive a credit to my account for the list access. Thank you.

[RogersTony]

Hello, @Francesco1 

I am glad to hear that your TV channels have been restored.

If you have not reached out to our support team for compensation. Feel free to send a private message to @CommunityHelps so we can look into this for you. 

Not familiar with our private messaging system? No worries, click here.

RogersTony