Reactivate Inactive Pay As You Go Line

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Posts: 1

Reactivate Inactive Pay As You Go Line

Is the only way to activate an inactive pay as you go account is to call? and nothing for online?





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Posts: 1,071

Re: Reactivate Inactive Pay As You Go Line

Good afternoon @artix003!


Welcome to our Community! I'd be more than happy to answer your question today. 🙂


For Pay As You Go, you have 3 options for contact:

1. Toll Free:

  • 1-800-575-9090

2. Fax:

  • 1-877-400-4189

3. Mail:

  • 100 Westmorland
    Moncton, NB
    E1C 0G0


However, regarding an account that was deactivated or any inquiries surrounding this situation, phoning is likely the best method of communication as you need to speak with a Pay as you Go representative.


To do so dial the 1-800-575-9090 number.  Then, choose option 4, then option again (how to contact Rogers). 

At the end of the information on how to contact us, you will select option 1 to speak with an a agent.


Hope that helps!