06-01-2021 07:13 PM
06-02-2021 08:29 AM
Welcome to the Rogers Community Forums! 🙂
We appreciate you posting your concerns to the community. We know how important it is to have a strong signal both inside and outside of your home. Please provide us with the answers to the questions below so we can assist you better.
Once reported our wireless network operations team will investigate this for you to see fit hee is an issue with the cell towers in your area.
We look forward to your response.
06-02-2021 11:06 AM
Thanks for the response.
06-03-2021 11:31 AM
Hello again, @amirdawood17
Thanks so much for that update.
If the issue is happening indoors only, your cellular service could be obstructed by concrete, metal, or multiple walls. If you go outside and your service is much better, then this may be the case.
In this situation, Wi-Fi calling would be your best option to stay connected. I understand that this may not help when trying to do FaceTime calls. 😞