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iPhone SE 2020 roaming LTE

Having issues in USA. Can’t make or receive phone calls when in LTE. When in LTE full bars only 1.2mbps. Rogers claims it’s because it’s a phone not bought from Rogers. Anyone else having an issue? I’ve tried a different sim, several phones ( not sur...

Cammar by I've Been Around
  • 155 Views
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5G - Montreal Quebec

Hi,Not sure if people are having the same issue, but I often find my LTE+ speeds are 4 times faster than when I am on the 5G network. I often get 120-150 mb/s download LTE+, and 30-50 Mbps download 5G with a full signal. Uploads LTE+ 10-15 MBs/s and ...

joelaw by I Plan to Stick Around
  • 506 Views
  • 1 replies
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Resolved! Cannot send/receive calls and text.

Almost an hour now with no ability to recieve text or calls. Anyone else? What is rogers planning to do for customer that have been affected with this issue?     ***Edited Labels***

vedo7 by I'm Here A Lot
  • 6455 Views
  • 54 replies
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Weak Coverage / signal in Victoria / View Royal BC

Quite often I see situations when I get calls , the phone is not ringing but soon after, the phone shows a lost call .   The last one happen yesterday at 5:30 PM , when a neighbour called me . He told me that he heard the dial and short after the cal...

serpico by I Plan to Stick Around
  • 1249 Views
  • 7 replies
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Weak signal?

Hello.Over the past several weeks to a few months I've noticed my signal was maybe half, if that. I'm in Smithers, BC and even seem to have the same issue all around the Bulkley Valley, specifically between Smithers and Houston.Does anyone else have ...

stevie83 by I'm Here A Lot
  • 403 Views
  • 1 replies
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Data connection issues - Samsung S20 FE

Hi!   I have recently changed my phone through a finance plan. After changing my and my wife's phone, I am having issues connecting to the Mobile Data network, and sometimes wifi.   With data connection, it chops the connection a lot, for example, if...

Me777 by I've Been Here Awhile
  • 707 Views
  • 2 replies
  • 0 likes

Cell phone Reception issues

With the recent buy out of MTS ( manitoba telecome service) to Bell is or will there be any network upgrades like extending coverage etc in the future?  

Anso by I'm Here A Lot
  • 5732 Views
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One LTE Bar indoors

I have been with Rogers since I moved to Canada, I am not sure why I am only getting one LTE bar inside my house, not only my device (iPhone XS) all the household devices, but If I changed it to 3G I will get full signal bars. That’s not only one pla...

No Network Coverage - River Valley, ON

Good day,My name is Kevin, I am currently serving in the RCAF and currently have a summer cottage near River Valley, Ontario.The region is currently suffering from a lack of cell phone signal.I do know that you have installed 3 service towers in the ...

Reporting an Issue via the App

So last Monday I reported via the Rogers app that Internet was not working. Which was during the massive outage.Supports response was that there was no issues with the network it must be my phone.Anyone else experience this?     ***Edited Labels***

KNIGHTbr by I've Been Here Awhile
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Poor cellular signal in Riverside South - Ottawa

Good Evening,   I live in Riverside South and just switched from Bell mobile to Rogers after staying with the former for over two years. With Bell I had a very good signal anywhere when at home, basement included - always had at least two or three ba...

embersics by I've Been Here Awhile
  • 1812 Views
  • 7 replies
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Official down/up speeds for Rogers Wireless

Hello everyone,Does anyone know the official download and upload speeds Rogers Wireless offers? I cannot find any documentation. I know at the end of the day a lot of factors will go into what actual speeds your device receives, but I'm just curious ...

Poor Cellular Signal in Milton

I ended up switching to rogers from virgin mobile and another line from Telus , both of them had fantastic service. But using iPhone XR and Samsung S10 + , I only get 1 bar or 2 bars (rarely) for LTE and full signal when switched to 3G. I spoke to te...

Poor Cellphone Coverage & Low Battery Issues?

Same old subject.. So I just travel from to and from south surrey, BC and back to Fleetwood. Where an major cell tower is in the middle. But theres a major cell tower under the pier at White Rock Beach. But it was damaged in Dec 2018 wind storm and h...

cafekief by I'm an Enthusiast
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  • 4 replies
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Packet Loss on throttled data

Hi i noticed that I am receiving 34% packet Loss on my throttled data with Rogers in my home area and I'm wondering if I can get the tower in my area checked to make sure it's working properly   ***Added Labels***

Signal Strength 4g LTE - Nexus 6p

Hello, hoping someone can help   [at home] - Nexus 6p my Rogers 4g LTE signal strength 100dbm++ <- this is what im concerned aboutcompared to 3g UMTS at 77 dbm2g EDGE 67 dbm   Sometimes my calls drop on LTE and also people sound like robots. I know t...

Canada647 by I've Been Here Awhile
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Resolved! Toronto Subway Service

When can we expect Rogers to start wireless service on the subway? Customers do not always realize what they want. So why not be one of the first ones to do so. Thousands of people take the subway everyday, including me. We are all waiting in anticip...

h_noor by I've Been Around
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Mobile network reliability in Van

I need some advice on what I should do...I moved to south surrey from calgary just over a year ago. Since then I've been patiently waiting for my contract to expire cause the service is just non existent in some areas( my basement apartment being one...

Beezer5555 by I've Been Around
  • 1308 Views
  • 2 replies
  • 0 likes