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Forum Posts

Direct-to-cell

When is direct to cell coming to Rogers. I'm not talking about SOS, I'm talking about when in no service areas bring able to text or call a friend or family member. This seems extremely delayed. I purchased 3 new phones and 3 phone lines through Roge...

Degocat by I've been around
  • 178 Views
  • 1 replies
  • 0 likes

Cell Phone Service degrading

Has anyone tried to use Rogers Cell Phone to open anything on a browser when they are inside the Costco (1411 Warden Ave., Toronto). It has been months and both me on S23 Ultra and my wife on iPhone 15 Pro cannot use internet on our phones when at Co...

Annayya by I plan to stick around
  • 340 Views
  • 3 replies
  • 0 likes

Insanely slow mobile data speeds

Im paying for high speed data, the claims on the website are 1Gbps. I wouldn't be complaining if the speeds were at least usable, but when i literally have to wait over 10 seconds sometimes to load a google search, I wonder why im still with rogers. ...

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limas514 by I've been here awhile
  • 2206 Views
  • 13 replies
  • 0 likes

Power outages and cellular data

When ever we lose power our phones with Rogers does not have cellular data. My husband is with bell and he has no problem. Why is that?     ***Edited Labels***

Karen21 by I've been here awhile
  • 6084 Views
  • 17 replies
  • 0 likes

Unable to make calls in US with AT&T

I've been going to US several times now and thankfully I got a Canada/US plan which helps however every time I'm there it connects to AT&T so I'm able to send/recv SMS and Data is working as well but unable to make/receive calls.I'm also a bit techy,...

Calls dropping at regular intervals

Over the past two weeks, my calls started dropping at 43 minutes past the hour, and will drop the call 4 times and then work again. The last two days, they now drop at 13 minutes and 43 minutes past the hour. Always drops the call 4 times, and then t...

calex by I've been here awhile
  • 630 Views
  • 2 replies
  • 0 likes

Resolved! 5G Keeps Dropping

5G keeps dropping, even though Rogers coverage maps says I'm in a 5G+ area, My cell keeps dropping down to LTG or LTG+. My cell is a 5G like most are that have been purchased in last while.Anywh else the 5G pr 5G+ keeps connected expect for the odd t...

Patrickusa by I've been here awhile
  • 4115 Views
  • 4 replies
  • 0 likes

Bad cell phone reception and calls dropping at home

Cell phone reception is terrible in the South Burnaby, BC area. Calls get dropped inside the condo or the other person cannot hear you, unless we are standing next to the patio or outside. Even being outside cell reception is spotty. It’s very frustr...

Dede5045 by I've been here awhile
  • 1127 Views
  • 5 replies
  • 2 likes

Escalation for Ongoing Coverage Issues

I require contact information for the President's office to escalate an issue   I recently moved to a rural area and switched to Rogers for more/better data. All was fine until I received notice that I was using mainly EXT data which is intended for ...

livvyb by I've been here awhile
  • 667 Views
  • 2 replies
  • 0 likes

Resolved! Rogers Wireless on Lakeshore West Go Line

Not sure if anybody else has this issue, but I am consistently getting stalled streaming / poor call quality on the Lakeshore West line between Toronto and Mississauga. Restarting the devices does not help and using an iPhone 14 Pro Max. My co-worker...

Poor Service

we have noticed that the area around 1535 Hwy 7a, Port Perry. (Walmart plaza) has the worst possible internet service  when we mentioned it the staff at two of the stores said it was a known problem and everyone complains about it. I call several tim...

bmdecosta by I've been here awhile
  • 3247 Views
  • 9 replies
  • 1 likes

Slow mobile data

I recently switched from a 2nd tier provider Virgin to a top tier provider Rogers.  So far, the experience has been severely underwhelming.  The mobile data is slow as molasses.  I went from strong service and reasonably fast 4G LTE, to about 3 megab...

Poor signal heron gate

Since the dericho 2022 signal has been poor at Cedarwood drive. I called Rogers multiple times and was even told that it was my old iPhone that caused the issue. I bought a newer one and I still have the same issue. Calls drop, people can’t hear me. ...

Cbross18 by I've been here awhile
  • 2642 Views
  • 7 replies
  • 0 likes

No cell service or only sos mode

Our local area is experiencing no cell service or only SOS service. How long do we have to wait to see this resolved? For instance I live within 100 meters of the Rogers tower and can only get 1 bar. Texts do not get sent. I’ve been on the specialist...

Conbon by I've been around
  • 2582 Views
  • 1 replies
  • 0 likes