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Unable to make calls in US with AT&T

I've been going to US several times now and thankfully I got a Canada/US plan which helps however every time I'm there it connects to AT&T so I'm able to send/recv SMS and Data is working as well but unable to make/receive calls.I'm also a bit techy,...

Calls dropping at regular intervals

Over the past two weeks, my calls started dropping at 43 minutes past the hour, and will drop the call 4 times and then work again. The last two days, they now drop at 13 minutes and 43 minutes past the hour. Always drops the call 4 times, and then t...

calex by I've been here awhile
  • 132 Views
  • 2 replies
  • 0 likes

Insanely slow mobile data speeds

Im paying for high speed data, the claims on the website are 1Gbps. I wouldn't be complaining if the speeds were at least usable, but when i literally have to wait over 10 seconds sometimes to load a google search, I wonder why im still with rogers. ...

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limas514 by I've been here awhile
  • 513 Views
  • 11 replies
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Resolved! 5G Keeps Dropping

5G keeps dropping, even though Rogers coverage maps says I'm in a 5G+ area, My cell keeps dropping down to LTG or LTG+. My cell is a 5G like most are that have been purchased in last while.Anywh else the 5G pr 5G+ keeps connected expect for the odd t...

Patrickusa by I've been here awhile
  • 2551 Views
  • 4 replies
  • 0 likes

Bad cell phone reception and calls dropping at home

Cell phone reception is terrible in the South Burnaby, BC area. Calls get dropped inside the condo or the other person cannot hear you, unless we are standing next to the patio or outside. Even being outside cell reception is spotty. It’s very frustr...

Dede5045 by I've been here awhile
  • 403 Views
  • 5 replies
  • 2 likes

Escalation for Ongoing Coverage Issues

I require contact information for the President's office to escalate an issue   I recently moved to a rural area and switched to Rogers for more/better data. All was fine until I received notice that I was using mainly EXT data which is intended for ...

livvyb by I've been here awhile
  • 343 Views
  • 2 replies
  • 0 likes

Resolved! Rogers Wireless on Lakeshore West Go Line

Not sure if anybody else has this issue, but I am consistently getting stalled streaming / poor call quality on the Lakeshore West line between Toronto and Mississauga. Restarting the devices does not help and using an iPhone 14 Pro Max. My co-worker...

Poor Service

we have noticed that the area around 1535 Hwy 7a, Port Perry. (Walmart plaza) has the worst possible internet service  when we mentioned it the staff at two of the stores said it was a known problem and everyone complains about it. I call several tim...

bmdecosta by I've been here awhile
  • 2387 Views
  • 9 replies
  • 1 likes

Slow mobile data

I recently switched from a 2nd tier provider Virgin to a top tier provider Rogers.  So far, the experience has been severely underwhelming.  The mobile data is slow as molasses.  I went from strong service and reasonably fast 4G LTE, to about 3 megab...

Power outages and cellular data

When ever we lose power our phones with Rogers does not have cellular data. My husband is with bell and he has no problem. Why is that?     ***Edited Labels***

Karen21 by I've been here awhile
  • 3214 Views
  • 15 replies
  • 0 likes

Poor signal heron gate

Since the dericho 2022 signal has been poor at Cedarwood drive. I called Rogers multiple times and was even told that it was my old iPhone that caused the issue. I bought a newer one and I still have the same issue. Calls drop, people can’t hear me. ...

Cbross18 by I've been here awhile
  • 2073 Views
  • 7 replies
  • 0 likes

No cell service or only sos mode

Our local area is experiencing no cell service or only SOS service. How long do we have to wait to see this resolved? For instance I live within 100 meters of the Rogers tower and can only get 1 bar. Texts do not get sent. I’ve been on the specialist...

Conbon by I've been around
  • 1061 Views
  • 1 replies
  • 0 likes

No 5G Connection

I switched to Rogers on Saturday I can't connect to 5G on the sunshine coast. I called customer service today after 3 hours on hold they said they cant take my call today.        ***Edited Labels***

Mjamei by I've been around
  • 542 Views
  • 1 replies
  • 0 likes

Constant Internet problems

I live in Tavistock Ontario and we continue to have Internet problems with home Internet and on the Maplewood side road, which is about 10 minutes outside of Tavistock when I go to a buddies house you can not use your cell phone data out there becaus...

Voodoo666 by I've been around
  • 661 Views
  • 2 replies
  • 1 likes

Poor cell service

I have had the worst cell service for the last year and I live next to the 5G tower. Might I add that we had 4 phones on Roger’s and all had poor reception .I have to use my phone for work and it’s very unprofessional when it glitches out every 2 wor...

Msilver by I've been around
  • 583 Views
  • 1 replies
  • 0 likes