Cannot change plans on myrogers?

[Timtam]

I recently moved to another country but want to keep my canadian number, every time i try to change my plan to the bare minimum(text and talk) and click proceed to checkout it tells me the following.

Sorry! Something Went Wrong.

We're working on fixing it as quickly as we can. Please check back in a few minutes.

If the issue persist, please give us a call or Live chat with us now.

Its been weeks since i first tried to change my plan. No one picks up the phone when i call the number provided as well which is really frustrating. What other options do i have??

**Labels Added**

[RogersCorey]

Good morning @Timtam!

I apologize for the difficulties you've had with the self serve system but we can help with plan changes here on the forums.

Please free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey