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Forum Posts

Company VPN being Randomly blocked

Our company is using an IPsec VPN, and various staff members with rogers are randomly now unable to access the network now.  No network changes for any of them, various modems. We've taken their laptops/devices to other locations with rogers networki...

Wall-to-Wall WiFi - eero

Hi, i currently am subscribed to the ignite gigabit package and have 3 eero beacons and 1 eero pro, through the wall to wall wifi program. I was wondering if it was possible to receive an eero pro instead of an eero beacon as i require an ethernet co...

ariflakh by I've been here awhile
  • 3967 Views
  • 5 replies
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Problems connecting to bank site in China

I can not connect to Bank of China international:bocichina.comI can connect no problem with my mobile phone which is Koodo.Anyone else having similar problem?I find it also difficult to connect to https://mybank.icbc.com.cn, although occasionally it ...

wjw3723 by I've been here awhile
  • 4783 Views
  • 6 replies
  • 0 likes

Connecting through VPN on a connected router not working

Hey everyone!   Rogers Modem: Hitron CODA-4582U TP-Link Router: Archer C9   Goal: Connect the above router to the Rogers modem/router so that I can have a separate WIFI network that goes through VPN, while the original Rogers modem/router goes throug...

Coaxial cable replacement

Right now I have coaxial cable running from the Rogers box on the side of the house to my living room (digital cable pvr), an upstairs office (modem) and the basement (not in use). I want to get rid of the run from the basement, and move the run from...

ldewit0 by I've been around
  • 8660 Views
  • 1 replies
  • 0 likes

Converting Cat 5e to Ethernet

Hey guys,I’m pretty new here. I recently moved into a house with almost each room having a cable connection and what it seems like is Cat 5e connection. But both of these wires aren’t fully functioning yet as they’re not converted into functioning Et...

Jawed by I plan to stick around
  • 5925 Views
  • 16 replies
  • 0 likes

ALERT: Rogers Lowered Speeds/change pricing AGAIN

So I looks like rogers has once again played around with the pricing and speeds of their internet packages.   Example: they have taken the 500u and reduced it to 300u with the same upload.   on the last interval change/switch-a-rooo they moved the 25...

Pir8pete by I'm here a lot
  • 8571 Views
  • 4 replies
  • 1 likes

Internet daily usage explanation

I'm looking at my monthly usage and some days the download is very low and some days its higher. For example,low is in the hundreds and high is in thousands. When I'm gone all day, its low, when I'm home or on my phone using Wi-Fi, its higher. Is thi...

87pontiac by I plan to stick around
  • 1839 Views
  • 1 replies
  • 0 likes

Certificated Error - Access certain sites - login.live.com blocked

Last night I reported an issue with Ignite Internet (started happening mid day on Feb 13) via chat support.    Issue: any Microsoft website (onedrive.com or my onedrive service, outlook.com, technet, etc.)  complained about a certificate that wasn't ...

hallyfrog by I've been here awhile
  • 4891 Views
  • 10 replies
  • 0 likes

Transferred 1GB service to new residence, sub 300Mbps speeds

I ran multiple tests on vaious speedtest sites and they all came back sub 300Mbps.   What is recommended to get this looked at, does it require a technician to show up or can anything be done remotely?       ***Edited Labels***

X-Nemesis by I plan to stick around
  • 2087 Views
  • 2 replies
  • 0 likes

Unstable 500u internet

It is been 1 month of Rogers 500u internet and it has been a very frustrating experience. Had 3 modem changes and 4 tech visits. First 2 times the modem probably was a refurbished modem and finally after demanding a new one they gave a brand new mode...

Can't Connect One of the Devices to the WiFi Network

Hello, just got ignite setup last week and everything was working great except my Samsung A5 would connect to wifi but not get internet. Every other phone in te house connected fine wih internet working.Roger's tech said my phone was broken and it wa...

torads by I've been around
  • 5677 Views
  • 2 replies
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Resolved! CGN3 Has Lost Connection

Hey guys.  My son says his wifi has been down for 3 days so I'm trying to help him out.  He's in an apartment building in Ottawa.   He has a CGN3.  Power light is solid green.  DS is solid green.  US is blinking green.  Status and LAN are off.   2.4G...

kuhnberg by I plan to stick around
  • 5831 Views
  • 5 replies
  • 0 likes

Purchasing Eero vs. Wall-to-Wall

Hello, Rogers Community!My parents have an old, obsolete Rogers modem/router combo. Rogers customer service has upgraded them to Rogers 75 Unlimited and we have to go swap their modem at a Rogers store. That's all fine.The house my parents live in ha...

Orbsitron by I've been here awhile
  • 7720 Views
  • 5 replies
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Rogers Online Protection - Unable to Install

After six technicians by the name of Keven C, Lukman, Marivel, Amanda and Robert Y try to install the Rogers Online Protection without success I am more frustrated now then I was when I first approached Rogers.  Is there anyone who can help me?   *Ad...

Inbound IP Filtering on CODA-4582U

I have a CODA-4582U modem running in Gateway mode with Firmware 2.0.10.36T6 Gateway Function settings show: Residential Gateway Function:  Enabled Router Mode:                                IPv4 USB                                                 En...

hectop by I plan to stick around
  • 4876 Views
  • 4 replies
  • 0 likes

webmail page blocked only on Rogers network

Recently, my workplace reconfigured their webmail browser link due to repeated phishing attacks etc. The new address was simply the old modified to include /.ext. However, every since the change, this address will not load or is blocked ONLY on my Ro...

jhaltiga68 by I plan to stick around
  • 8932 Views
  • 30 replies
  • 0 likes

New "Cable Haunt" Vulnerability

How worried should we be about this new vulnerability? Has anyone heard if Rogers is on this?   https://nakedsecurity.sophos.com/2020/01/14/cable-haunt-vulnerability-exposes-200-million-cable-modem-users/   *** Edited Title/Labels ***     

Headfake by I plan to stick around
  • 2373 Views
  • 2 replies
  • 0 likes