Rogers Community

DS256

When I look up the WAN address for my Nokia Router, it says it's located in Toronto. I'm near Bracebridge Ontario. This can be very annoying when I let a web site use my current location to find the closest store. I didn't have this issue with my pre...

DS256

I have a relative in LTC that cannot work the Ignite remote either physically or by using the voice command. The staff take her back to her room after lunch and put on a single channel, with shows she likes, for the afternoon. Unfortunately, that sta...

DS256 · 07-12-2024

I recently switched from Rogers Rockethub to 5G Mobile. I use it at my cottage when I run a weather station 24x7. I notice that almost daily I have issues in the early morning hours in local network and internet access. The local access is that o...

DS256 · 05-28-2024

I can't seem to find the instructions to delete my @rogers.com email account. I can no longer use it with Thunderbird and want to delete it. Please let me know if you have information. Thanks **Labels Added**

DS256 · 05-27-2024

I received an error from my Thunderbird Email client that my @rogers password was not accepted. I hadn't changed anything so logged into Rogers Yahoo and in Application Password, I can't generate a new password. The Generate button never becomes acti...

DS256

Update.An additional problem is that Rogers keeps changing the WAN IP address. Here's a sampling from 9/25 to 10/4 in descending assignment of my 5G Mobile.72.136.123.16899.216.64.4472.136.122.6172.136.123.1399.216.64.4472.136.123.3972.136.123.21And ...

DS256

Hi @RogersTony . The location of your IP address is geo-tagged by a third party company. We do not have the ability to update the location tagged to your IP address. Actually there are a number of 3rd party sites that provide IP to location. So is th...

DS256 · 07-22-2024

"Thank you for clarifying. Our TOS does not allow for individuals to run servers, so it is possible that you are being impacted by our traffic management practices." Makes sense but I'm not running a server but a weather station which updates data to...

DS256 · 07-22-2024

Hi RogersCorey. As I mentioned, I'm not willing to get up in the early morning hours with the hope of seeing the transient error. You mentioned "Please also keep in mind that we do not guarantee 24/7 uptime" which I was not aware of. I'll have to loo...

DS256 · 07-20-2024

Hi @RogersZia . When I'm back at the cottage I guess I will. My hesitancy is that tech support normally tries to fix a problem which is occuring. The condition does not exist during daylight hours. My expectation is that they will have me factory re...

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WAN IP Location for Mobile 5G Incorrect

Have REMINDER Automatically Change to Channel

5G Mobile Early Morning Network Issues

How to Delete my @rogers.com Email Account?

Rogers Not Providing Application Passwords?

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Re: 5G Mobile Early Morning Network Issues

Re: 5G Mobile Early Morning Network Issues

Re: 5G Mobile Early Morning Network Issues

Re: FastMile 5G Gateway - Blocking TCP/IP Socket P...