Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! CODA-4582 Firewall & Port Forwarding help

Hello,   I'm going crazy here. I've been troubleshooting for days and have isolated the issue with my CODA-4582 modem/router (It's currently in Residential Gateway mode). I'm not exaggerating about the day(s) of troubleshooting, so forgive me if I ra...

VM-Guest-IP.PNG PForwarding.PNG DMZ.PNG Firewall.PNG
michealPW by I've Been Here Awhile
  • 1350 Views
  • 7 replies
  • 0 likes

Intermittent Internet connection

I just lost internet while moderating a panel discussion. First the Audio went choppy and I couldn’t hear the participants, then the screen froze and I couldn’t even se anything coming through the chat. Took almost half an hour to come back up.   **L...

JJJ24 by I've Been Around
  • 134 Views
  • 1 replies
  • 0 likes

VPN client keeps disconnecting

I've been having an issue with my VPN client constantly disconnecting/reconnecting. I have a CODA-4582U in bridge mode, through a switch and a Meraki MX65W. It seems that the ICMP keepalive packets aren't making it to the VPN gateway. A wireshark sho...

EricPuse by I've Been Around
  • 166 Views
  • 1 replies
  • 0 likes

Low signal levels with CODA-4582U in Etobicoke

We have a CODA-4582U modem in bridge mode with Gigabit Internet service.  For the past few weeks we have been seeing reduced download speeds, higher latency and dropped packets.  When I look at the modem signals I think I know why.  The signals look ...

jn00 by I've Been Here Awhile
  • 196 Views
  • 1 replies
  • 0 likes

Resolved! Callback to Book an Appointment

is 1-866-654-8536 a valid Rogers customer service number ?   I received a voicemail from 1-866-654-8536 asking me to call this number back to take an appointment to have a Rogers technician to come to my home to maintain internet service, to check si...

PCao by I Plan to Stick Around
  • 362 Views
  • 5 replies
  • 0 likes

Outside Pillbox

I don't really want to spend forever on the phone being interrogated so I'm going to post here.This is a Rogers issue, not an account issue. Please forward this to the appropriate department.There is a green pillbox on the lawn other side of sidewalk...

MaddMaxx by I've Been Here Awhile
  • 170 Views
  • 2 replies
  • 0 likes

CODA-4582 DHCP Table not showing any connected clients

I was experiencing some Internet connection issues last couple weeks, so a Roger technician came and replaced my old Hitron Coda-4582 this morning.   From the Status page of the new modem, it shows Hardware Version: 1A, Software Version: 7.1.1.37.   ...

Pingsun by I've Been Here Awhile
  • 231 Views
  • 4 replies
  • 0 likes

Locked Out of the CODA Modem GUI Page

My internet went down early morning, again. This is the 2nd time it went down after a 3rd tech visit last month. After it came back up on its own after 1 HOUR down time, I can now no longer access the modem's webpage.   192.168.100.1 fails to load, e...

Resolved! disposable emails

I have used disposable emails for many years.  Replies to them always went to a folder called "antispam".  Now the replies are going to my regular inbox.  Has something changed with roges/yahoo? 

mathladyca by I've Been Here Awhile
  • 200 Views
  • 2 replies
  • 0 likes

Can't Add Second Email Account!

Keep getting an error message when trying to add second email account. Nothing is working. Tried two different browsers, cleared cashe, and nothing! I'm about to scream!

Resolved! Slow Upload Speed on a Windows Surface Laptop

This is becoming very frustrating.I have a Windows Surface laptop with pretty much zero upload speed. It’s so bad that speed.net displays big bold upload error message during speed tests. I called tech support and of course they try to blame it on my...

Dummcy by I've Been Here Awhile
  • 459 Views
  • 4 replies
  • 0 likes

Internet in rural Ontario

Why am I only offered internet through a wireless hub but not through rural internet service?   **Labels Added**    

jab93 by I've Been Here Awhile
  • 257 Views
  • 2 replies
  • 0 likes

Resolved! smtp error

The message could not be sent using Outgoing server (SMTP) smtp.broadband.rogers.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.   I'm getting this error all of a sudden; I can receive ema...

snygren by I've Been Here Awhile
  • 255 Views
  • 1 replies
  • 0 likes

2.4GHz WiFi loses Internet connectivity but 5GHz is fine

Hi!   I'm having a new problem that recently just started happening that I need some help with:    Since Feb 28, 2022, the 2.4 GHz Wifi network band has stopped supplying Internet connectivity from my Rogers Hitron CODA modem. The 2.4 GHz connection ...

iPad Cannot connect to Internet

Suddenly all iPads cannot connect to Internet. Was on Internet watch TV and it just disconnected.    Restarted router, (powered off, wait two minutes, powered on). no change. Reset Network settings on iPad, no change. Tried using iPad through iPhone ...

CaledonKen by I've Been Here Awhile
  • 249 Views
  • 4 replies
  • 0 likes

External Coax Cable Install

Hello all - We moved into our new house about 1.5 years ago. It was wired for Bell so we had Rogers run a new Ignite cable from the utility pole to the external box at the side of our house, and from the box into our home and directly into our modem....

coolblade by I've Been Here Awhile
  • 979 Views
  • 7 replies
  • 0 likes

Resolved! Hitron CODA-4582 with TP-Link Mesh System

Hello all!I’ve seen multiple suggestions online on the “best” way to setup a third-party mesh system with the Rogers modem, and now I have just a few questions surrounding my current setup.I currently have a TP-Link Deco M4R mesh system connected to ...