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Forum Posts

Call From the Noise Hotline

I wonder if a Technician with the name "James" tel. 416-903-1495, work for Rogers. He called and said Rogers heard a NOISE from my house and he wants to come in and check it out. I declined. Any Idea if this is true? Thank you Helmut    *Added Labels...

helle by I've been around
  • 315 Views
  • 1 replies
  • 0 likes

VALORANT ping issues (Illinois)

As of recent (2 weeks now) my VALORANT ping whilst connecting to Illinois (my local server) has been fluctuating pings. I've seen a few previous forums on how this issue has occurred with other people, so I know I'm not the only one. Whenever I load ...

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mpretti by I've been around
  • 6113 Views
  • 18 replies
  • 1 likes

Ignite 500 download/upload speed

So Rogers installed the Ignite 500 service at my house a couple days ago. When I connected to the modem (XB8) I was only getting about 80/90Mbps download on both wire and wireless with the Rogers speedtest. The installation tech claims there is no is...

Iamnotmarty by I've been here awhile
  • 5483 Views
  • 11 replies
  • 0 likes

Adding both ROGERS and YAHOO accounts to Outlook 365 on Windows 10

Let's give this a shot! I am trying to create a new Outlook profile because I suspect my current profile might be corrupt.   I have been experiencing major problems with the Rogers email since April 2023 and am trying to get it working. Easy enough t...

PTHere by I'm here a lot
  • 4830 Views
  • 14 replies
  • 1 likes

Resolved! New Rogers.com email address?

From the Mail change FAQs dated April 3, 2024: Can I use the Member Centre to create my primary Rogers Yahoo! mail address? No, registration for new Rogers Yahoo! email addresses is no longer available. This feature was removed on April 3, 2024...

Swelldame by I've been around
  • 1208 Views
  • 2 replies
  • 0 likes

Resolved! Recover or Restart a Deleted Email Account

I recently deleted an email sub account as i hadnt been using it much. I used it for signing up for things at retail stores and other non-essential online sign ups, none of which i care about but i just realized that there is one service that uses th...

Port forwarding not working for some days

I switch to Rogers ignite internet plan since Aug 2024. Port forwarding was setup properly and working well since then.  However I find port forwarding stop working. I try to restart ignite gateway and wifi. Then delete/setup portwarding again. Unfor...

brianmo by I've been here awhile
  • 430 Views
  • 2 replies
  • 0 likes

Is my router hacked?

I've had a problem with my router for some time now like changing the password form time to time on its on and settings such as wps turning it self back on and remote access settings changing on its on I've reset it time and time again I've changed p...

Provisioning Issue

48 HOURS!!!! NO INTERNETI am now going on 50 hours nearly 2.5 days, with no internet.Here is my story:I had internet, however, very slow connect and had a lot outage, I pay for 1.5 GB, so i called Rogers and a technician was sent out to my home.The t...

Faryan by I've been around
  • 548 Views
  • 2 replies
  • 0 likes

Signal drop

Lost signal 6 times in the last 12 hours and has been going on for weeks.....Anyone ???   ***EDITED LABELS***

fisherman by I plan to stick around
  • 3880 Views
  • 27 replies
  • 0 likes

Pickering - Frequent dropping of internet connection.

I live in Pickering (Liverpool/Finch area), Ontario. There seems to be a high frequency of continual and repeated dropping of my Internet connection.  The modem is newer, so it is highly unlikely to be the cause of the issue.  I regularly work remote...

Pickering1 by I've been here awhile
  • 452 Views
  • 2 replies
  • 0 likes

Resolved! Email not working after Ignite migration

I migrated to Ignite this weekend.Now my email doesn't work and my home phone voicemail box won't work. I've been trying to fix this for hours as it is very important that I get email back. I've gone through 3 different chat specialists and got cut o...

Flash by I plan to stick around
  • 600 Views
  • 2 replies
  • 0 likes

Bypass the XB7

Just got hooked up today with the GPON 1.5gbps symmetrical service. Coming over from Bell's FTTH service.  With Bell, I had fully bypassed the HH3000 and used all of my own hardware (Ubiquiti Unifi), looking to do the same here.   For hardware I'm us...

MRobi1 by I've been here awhile
  • 3093 Views
  • 5 replies
  • 1 likes

Resolved! disabling dhcp, and going into bridged mode

So, I just got my brand-spanking new modem which, for...reasons, requires an android app to access advanced settings. Once I found the advanced settings, buried in the wifi settings for more...reasons...I notice that there's no option to disable dhcp...

msoulier by I've been here awhile
  • 1091 Views
  • 6 replies
  • 0 likes

Resolved! Rogers Wifi not working since last 4 days

Ignite Internet not working since last 4 days.Already put a complaint but it is not resolved. It's an outage in my area and it is not happening just for me. Really frustrated with the service.   Also the sales rep who sold me the plan told me that th...

Cannot connect surface pro 4 to wifi

Switched back to Roger’s from bell and now my surface pro will not connect- says:can’t connect to this network. Tried connecting only to 2.4 vs 5, no luck. Help!   ***ADDED LABELS***

Athena2 by I've been around
  • 285 Views
  • 1 replies
  • 0 likes