Email address
Can I switch to a different provider and keep my Rogers email address. I heard that you can pay a minimal fee to keep. ***Added Labels***
Forum Posts
No Internet
Out internet has been down since Thurs. 4 days and counting. A ticket was raised and they say its an area outage and its top priority. But nothing is happening.. we are in L4Z area of Mississauga. Anyone else seeing this, what option do we have ? Fee...
Signal levels and setup question, also QAM vs OFDM
Hi all,TL;DR - my OFDM levels and correctable codewords seem high. Would removing the amp + splitter put the OFDM levels more in range even if it may cause QAM levels to suffer? The cable that enters my home through the electrical box in the basement...
Resolved! Can someone explain this new 1.5 Gbps 'Fibre to the home' tier?
Just noticed this new Internet tier available in my neighbourhood? It claims to be 1.5 Gbps 'Fibre to the home' but I know for a fact that Rogers has not run 'fibre to the home' in my neighbourhood. Also, if this is in fact 'fibre to the home' why is...
Can I connect Ethernet to Smart TV from Arris T5062 Modem?
I am buying a Smart TV (Samsung 55" S95B 4K QD-OLED TV) and I want to connect it to the Internet with an Ethernet cable, because that provides a more stable signal than WiFi. The co-ax cable for the NextBox for the old TV is plugged into an Arris T56...
Forgot WiFi Password
I forgot wifi password from when it was installed in January it was the one the installer used and I tried the wifi app but I can't sign in without password so not sure and it's not on the modem like my old one? Anyone ever have this **Labels Added...
Resolved! Wireless Laser Printer
I am new today to ignite. I have everything working except my Brother Laser Printer I bought a TP Link 5 port gigabit switch thinking that would solve my problem. But when I hook it all up, the printer still shows offline. Is there something I a...
Internet Service Interruption in Tillsonburg?
My rogers internet is out in Tillsonburg *** Edited Labels ***
Resolved! CODA-4582 upload speeds
So I've been "renting" the CODA-4582 modem for a few years now. It's probably been paid for twice but that's another story... and I see advertised as part of a "special offer" 1.5 Gbps down and 50 Mbps upload speeds. I assume this newer solution us...
1gig internet speeds ?
Hi - i just upgraded my plan to 1 gig, i have the black XB6 ignite wifi gateway modem here is my result https://www.speedtest.net/result/14075169162 ***Edited Labels***
Resolved! How to set up Rogers as my Internet Service Provider
Before I joined Rogers Ignite Internet a few days ago, I have been using an Internet Service Provider named "VIF" (under their plan "Cable 10", with Bell "Home Hub 2000" as gateway). Currently "VIF", as mentioned above, is the ISP in Home Network in ...
Adding DNS
I just received a new internet router from Rogers. Their is no name on the router, it's made in Vietnam and settings are through Easy Connect. I can't seem to find anywhere where I can type in a DNS address. I have a Raspberry Pi that runs an adver...
Internet Speed issues
Just wondering if there's some network level speed/latency problems. For past 2-3 days something has slowed down page loading on internet and on Ignite TV...in streaming a Netflix show the broadcast is highly pixelated. This is not a minute to minu...
XB6 - Protected Browsing on Ignite
The Rogers Ignite modem has some strange behaviour with protected browsing in certain situations. Posting here in case it helps other. State #1 Everything working fine, protected browsing on (set via Ignite Wifi webpage/app) State #2 Factory res...
CTV online
I try to login online to watch CTV news and I get the message ......ACCESS DENIED. UNAUTHORIZED CHANNEL.71 **Added Labels**
wifi changed name to default
Hi, I woke up this morning to see that my phone wasn't connecting to the wifi in our household. Upon looking for our network, I only found 2 - default 5G and default 2G. I went into the Rogers Ignite app, and those two networks were the only ones l...
Poor internet speeds
Just switched from Fido 30/5 to Ignite 500. Speed quickly degrades the farther away from the modem you get, which never happened with the old Fido modem. Our living room is about 20’ away and before with both of us on iPads could get around 20-25, no...
"IP Reputation" security issues involving my Synology NAS
Since signing on to Rogers Ignite internet, I've been getting messages in the Ignite Wifi mobile app about attempts to access (?) my Synology NAS by "known malicious" IP addresses, often from Russia. (Yikes). I'm not sure what to do. The Rogers app...
Resolved! Rogers ignite technicolor router security scan
Rogers ignite technicolor router security scan , should i be concerned ? **Added Labels**
Strange issue with Ignite Internet speeds
Greetings, I just swapped over from Bell to Rogers since bell does not offer anything faster than 100Mbps at my building. I got the Ignite Gigabit plan and did the self install. Technician checked the signal incoming prior to leaving me with the pack...
