Rogers Community

PhilipH · 05-09-2023

Hi all, after years of having great connection with Rogers I am currently experiencing degraded service. I have noticed that I have unusual packet loss to the CMTS node (same when pinging 1.1.1.1 and google.com) and when I ran speedtest my upload spe...

PhilipH · 11-20-2023

Yep, you are experiencing latency spikes to the CMTS box, very similar to the way I was for months! Online gaming was brutal. I created countless tickets with no resolution and getting constantly dismissed on all levels. Your best bet now is to gathe...

PhilipH · 11-19-2023

What you posted does not show any issues with your connection but you should test for longer in case you have the "latency spike storm". Download PingPlotter and run it against 99.225.124.1 (your CMTS box) with ping intervals set to 0.5s and see if y...

PhilipH · 11-14-2023

As a matter of fact I was about to give up and look for alternatives, which to be frank is only one since no fiber in Mississauga. However on Sunday night Rogers switched to DAA node (the way I can tell is that now I OFDMA on the upstream channel alt...

PhilipH · 11-10-2023

Just wanted to join the discussion as I am too experiencing ping spikes throughout the day and the evenings in Mississauga. This started early summer and has been getting progressively worse, I have created countless tickets and they all get closed o...

PhilipH · 05-10-2023

Hi all there's an update on the issue, Rogers maintenance team fixed the problem within 48hrs. Very pleasantly surprised with CS that I spoke quickly acknowledged the issue and it did not give me any run around as usually those packet loss problems a...

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Degraded upload speed and packet loss to CMTS

Re: Consistently High ping while gaming

Re: Consistently High ping while gaming

Re: Large ping spikes

Re: Large ping spikes

Re: Degraded upload speed and packet loss to CMTS

Re: Degraded upload speed and packet loss to CMTS