Rogers Rocket Wi-Fi Modem – Firmware Trial

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I've Been Here Awhile
Posts: 3

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

hi ,

 

im unable to cast anything from laptop /android devices via google chrome cast .I contacted chromecast support and they mentioned that there is an issue with rogers modem firmware update .My modem model is CGN3ACSMR.Please Fix it ASAP!!!

I've Been Here Awhile
Posts: 2

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

I need this
Please add me to this trial. I have had significant issuses with my GCN3ACSMR modem; connectivity loss, range, chromecast issues .Please send me a download link and instructions for installing the firmware.
I'm Here A Lot
Posts: 6

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

Hi,

 

I'm a new Rogers customer and I'm having a hard time setting up my Chromecast TV (first generation) and Chromecast Audio to my new router (Hitron CGN3). I was told by technical support that I may need a new version of the firmware. Can I get a link to this firmware please?

 

Thanks!

Retired Moderator RogersCilio
Retired Moderator
Posts: 390

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

Hello @Bruno1 @snallamu @Tabeer,

 

Welcome to the Community Smiley Happy

 

If you are interested in participating, please send a private message to @CommunityHelps with the subject line “Rogers Rocket Wi-Fi Modem Firmware Trial”.  A member of our team will be in contact with you and provide you with further instructions.

 

If you're unsure how to send a PM, you can find the guide here, on how to do so.

 

Regards,

@RogersCilio

 

 

Resident Expert
Resident Expert
Posts: 6,059

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

Hello @Bruno1 @snallamu @Tabeer,

 

If you have any problems contatcting @CommunityHelps, have a look at message #63 on the following page regarding the trial firmware:

 

http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/342...



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I've Been Around
Posts: 1

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

Hello
I am having problems to cast from chrome (in my iPhone) to the tv
Is this article true??

"The Cast team is aware of an issue where Chromecast devices are no longer discoverable on the network for users using Rogers Internet Service Provider (ISP). The Cast team is working with Rogers to fix the issue.
In the meantime, Rogers has offered an upgrade to your modem that will help resolve the issue. To receive this upgrade, you'll need to visit the Rogers community forum using the links below"
I've Been Here Awhile
Posts: 2

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

Where is the links to upgrade the modem?
I've Been Around
Posts: 1

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

Hi team. M looking forward for updates on my Rogers. Please feel free to reach me for it
I've Been Here Awhile
Posts: 2

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

I need the firmware beta upgrade to fix my ipad chromecasting ability.

Thanks Jim

I've Been Around
Posts: 1

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

I would like to participate in the trial.