10-04-2019 07:30 PM
10-04-2019 08:28 PM - edited 10-04-2019 08:28 PM
@HutchFam the Actiontec MoCA 2.0 adapters will work with any modem. The rest of the MoCA system is up to the customer to install, although you could probably ask Rogers to install a MoCA qualified splitter and Point of Entry filter. I'd have to have a look at the splitter specs to see if its MoCA 2.0 qualified or not.
I don't have time tonight to look at all of the issues, but I'd like you to do one thing. With your Lenovo laptop, in close proximity to the modem and connected via wifi, right click on the wifi symbol in the lower right hand task bar. Select "Open Network and Internet Settings" On the next popup page, select "View your network properties". On the next page, please copy the Description of the adapter, which will be the laptops wifi adapter and post that for me. Also post the Link speed (Receive/Transmit). Please post both numbers.
I'd like to do a little research to determine the specs for the wifi adapter and the max theoretical data rate at the moment, given the laptops connection rate with the modem that I'm asking you to post.
10-09-2019 10:04 PM
Very, very slow and getting worse. Why is this happening and why are some shows suddenly unavailable?
10-10-2019 10:01 PM
Hey @JohnWH54!
Can you be more specific regarding what you're experiencing? We'd love to assist however we can, we'll just need more details.
Have you run a speed test with a one wired connection as well as one wireless connection at the same time?
What were the speed test results from those devices?
Can you confirm which show's you're referring to? Is this OnDemand? Through the IgniteTV app? Within the home or outside?
Thanks!
11-03-2019 06:34 PM
11-03-2019 06:38 PM
11-04-2019 08:17 AM
There are people on here, who have 500 and 1g service.. so rogers as a whole IS able to provide it.
Each persons house, scenario, etc might be different though.
500meg over wifi? Thats pretty good. I really wouldnt expect much better than that, without going with really HIGH end equipment (your talking $400+ worth of router and wireless cards, etc)
Wireless though.. is a little odd. But again hard to tell, who knows how/whats up with his laptop?
Wired SHOULD normally be higher.
I am on 500mbps service, and can regularly speed test at 560+
(the whole replacing/not re configured thing... thats a whole other kettle of fish... 😞 )
11-04-2019 04:41 PM
11-04-2019 06:02 PM
a month ago