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Internet and Wifi Disconnecting Daily

Hello, need assistance with an on going issue since Rogers Ignite was installed over a year ago. Internet, phone and TV are all using the Ignite service, and I am experience daily drops in Wifi. When Wifi disconnects, it will last about 5 minutes, TV...

RRwest by I've been around
  • 10549 Views
  • 27 replies
  • 1 likes

Seperate Internet router in same apartment.

There are 2 of us living in my apartment and we are having issues. We are not related in anyway and so id like to know if we can have 2 separate routers in the apartment on separate accounts?   *** Edited Labels ***

Neilz1 by I've been around
  • 1723 Views
  • 2 replies
  • 0 likes

XB7 - IoT Devices Connection Issues

I hope someone can help me here...   I switch my old rocket modem to this new Ignite Wifi Gateway (2nd Gen) XB7 (White) Modem.  I've set up my Wifi SSID name the same, and wifi passowrd the same, hoping every devices can be smoothly connected to the ...

liangvic by I've been here awhile
  • 7754 Views
  • 17 replies
  • 1 likes

Can’t Connect to Raspberry Pi on Ignite WiFi

I installed ignite wifi yesterday (Hub model TG4482) and put my eero gateway into bridge mode. I rebooted a raspberry pi and note the ip address is now 10.0.0.74 I can't connect to or ping that address from a windows computer.   Any suggestions?   *A...

bill2009 by I plan to stick around
  • 2131 Views
  • 3 replies
  • 0 likes

Rogers Yahoo Email Contacts - HELP

I am having a problem with my rogers.yahoo email. My contacts have disappeared yet when I type the first letter in an email, they are offered to me. That would be okay, except that I am unable to change an existing "contact". For example, one of my c...

barbottawa by I'm here a lot
  • 13783 Views
  • 11 replies
  • 0 likes

Ignite WiFi Pods Offline

Connection Point Unknown: So I have had a couple of Pods with my XB6 for months and they have worked well, with different devices connecting to either Gateway or Pods, etc.  This morning, completely out of the blue, the pods seem to be wonky (and hav...

Circus_boi by I plan to stick around
  • 2780 Views
  • 3 replies
  • 0 likes

Question About Modem Relocation

Coax cable move question. The Rogers cable feed that comes into my house is in the basement. My house is tall so my wifi signal drops substantially on the upper floor. I’d like to have the modem on the main floor 2 stories higher. The supply feed cab...

NW2 by I've been here awhile
  • 16784 Views
  • 14 replies
  • 0 likes

Extending WiFi Range

Need to extend wifi into the basement? Router is upstairs? Any recommendations?   *Added Labels*

dstate by I've been around
  • 6538 Views
  • 3 replies
  • 0 likes

Correct modem for Ignite Gigabit service

Hey guys,   I signed up for gigabit ignite service however was given a Coda-4582u modem.  Is this the correct modem?  My Netgear Orbi supports link aggregation however I believe the Coda-4582U does not support it.  Should I request a modem swap for t...

mau108 by I've been here awhile
  • 3609 Views
  • 5 replies
  • 0 likes

Wifi extender for hitron coda-4582

Hi, I am using gigabit service with hitron coda-4582.   I would like to extend my WiFi signal for my house's basement   Any recommendation for  WIfi extender (brand or model) to math with the modem?   Thanks   ***EDITED LABELS***

earl1 by I've been around
  • 48777 Views
  • 39 replies
  • 0 likes

Internet is down...Is my modem the issue?

All I get is a orange off and on when I know it is suppose to be green. I have tried unplugging it and plugging it in but it does not work, either that or my internet is turned off. What to do?     **Labels Added**

Uncorrectable codewords

 HI All,I have a XB6 (Technicolor) and found that I have all these Uncorectable Codewords, is it normal ? how should I fix this ?  they seem to go away after a power cycle but eventually come back in a few days.  IndexUnerrored CodewordsCorrectable C...

bestjsg1 by I plan to stick around
  • 5191 Views
  • 10 replies
  • 0 likes

Band Steering and Ignite WIFI Pods

Ok so bandsteering is wreaking havoc with one of my printers. The printer is HP Officejet 6500aplus series and only operates on 2.4ghz. It worked great on Rogers old modem with my own router. Since upgrading to Ignite WITH PODS, it errors out daily. ...

Benj416 by I'm here a lot
  • 6187 Views
  • 11 replies
  • 0 likes

Resolved! change Hitron admin password

I would like to change my Hitron Model CGN3ACSMR Modem admin password.  I can log in with the cusadmin username and current password but when I go to administration settings and try to change it and type in the old password in the box it comes back, ...

obs by I've been here awhile
  • 22883 Views
  • 17 replies
  • 0 likes

iPhone Won't Connect To Ignite WiFi

Some devices wont connect to wifi.Our tv, Google mini and a cell phone connect easily, but our iPhone won't connect. It sees the network and the password is inputed correctly but it still says it's unable to join. Please help     **Labels Added**

Bancroft30 by I've been around
  • 2781 Views
  • 1 replies
  • 0 likes

2.5G Support with Docsis 3.1

In order to support the tri band wifi 6E cell phone I have to upgrade my router to take advantage of the 6GHz band. These routers also have 2.5G port coax. The condo I live in offers 5G fiber with Fibestream but the fiber hardware is expensive. I wou...

MyAxman by I plan to stick around
  • 2982 Views
  • 2 replies
  • 0 likes

Ignite WiFi Modem - Flashing Orange Light

Hi I got my ignite modem this morning and was trying to set it up but the light just kept flashing orange it didn’t change to white like it said it would, when i contacted customer support they said the order hadn’t been marked as delivered is there ...

Resolved! Hitron 4582 - exit bridge mode without factory reset?

Hello,   I'm looking at trying out bridge mode on my Hitron 4582, and of course want to be sure I can get back to my regular set up.  I know how to get into bridge mode.  And I've read that to get out of it just press and hold the reset button, which...

able_charly by I plan to stick around
  • 29285 Views
  • 21 replies
  • 0 likes