Starting today I began to encounter an issue with my work machine running a custom DNS server for DoH(DNS over HTTPS/QUIC), it has been misclassified as a security risk by Rogers Iginite Advance Wifi security, I would like this to be fixed as not...
Hi everyone! I'm currently on the Hybrid Fibre 150 package and I'm using the Hitron CGN3ROG modem/router. I was wondering what are good downstream and upstream signal ratios? If someone could provide a range that would be great. I'm also wondering ...
Hi guys, for the past two months I've been experiencing high latency with my connection around 7-11pm, and my Internet gets pretty slow compared to what I get during the day. I am on the Gigabit plan with Ignite Internet, when running a speed test du...
I just recently received one of these boxes and have difficulty understanding what is different from a Smart TV and this? I was sold it as part of my internet pack. Does it include live sports within the app? I still have it wrapped new and may retur...
Not sure if this should go under "internet" or TV" but I'll switch if not aloud here.So I'm new to Rogers (switched from Bell finally) and my Ignite STB (Xi6-A) connects to 5 GHz wifi but gets no TV signal.I can manually connect to the 2.4 GHz band a...
45 plus minutes , 4 transfers NO SOLUTION. I’ve been on the phone for almost an hour as I type this. I just want a tech to come in to set up internet in my home! The first guy came and said the call was set up for fibre not coax… why am I being penal...
I've looked everywhere online for a fix but all I get are years old forums which are no help. I am about to call a technician but too avoid paying an absurd amount, I was wondering if some smart people could possibly help.The ping spiking started 2 w...
Just got Rogers Ignite internet package, and when I get on the computer after sitting idle for a while or overnight, I tend to lose the interconnection which also takes out the TV's and the WIFI, it will eventually reconnect after a few minutes, the ...
Hello, ive been having high outbound packetloss when playing video games. I've tried multiple things to try to help fix the issue, I tried to brige mode the XB6 Modem with my own router, with the issue not fixing, restarting modem and router, replaci...
I hate Rogers, Internet has not been working properly for years. Talked with Technical and still not fixed every time i call. Talked with Billing and they said to bad we will not credit you. Rogers is the worst company to deal with ***Edited Labe...
While it is possible to resolve names of other hosts on local network when using Ignite Gen2 equipment as a router in Windows 10 and Ubuntu 20.04.3 LTS(albeit after postfixing name with .locla ), android even with disabled secure DNS does not appear ...
Hi, I'm experiencing unstable ping latency these days. I have tried to bridge my modem and use my our router. It seems no good.The following is the ping result to google.ca Reply from 142.251.41.35: bytes=32 time=12ms TTL=116Reply from 142.251.41.35:...
There has been 4 'local outages' in the past one month. This has affected my job severely as I work from home. Every time the outage occurs, this what I do:- reboot modem- plug out and plug back in the LAN cables- call Rogers tech support- each time ...
I was running a few speedtests and noticed I was only getting 400 Mbps down on gigabit hardwired, however other Speedtest servers are faster showing 650-800 Mbps. I have been able to recreate this several times over the last few weeksSpeedtest on Ric...
Hello, I've recently moved to a farm property and no highspeed internet available. 800m away, my neighbour has Rogers fibe internet. I called Rogers several times and no luck. I'm looking to get to the infrastructure team to get internet connection...
Possibly stupid question - can I get ignite internet and stay on the cable for TV (yes I know it's more expensive) or is it required to do both together? **Labels Added**
I have been with Rogers with 10+ years, have their phone service, wifi/internet, and cable. We have always had some issues with the internet but most problems were eventually fixed by unplugging the modem. We recently switched to 4K/Ignite in the new...
Hi, We activated the Advanced security feature on our Internet service, and it occasionally blocks sites required for school projects. I can see them in the blocked list and unblock them for 1 hour, but don't see anywhere where I can whitelist sites...
Hi I have never updated my firmware ever where can I see if there is an update to download ? Model Name: CODA-4582 Firmware Version 0.6.14.17 *** Edited Labels***
This has been happening for about two months now and they have sent techs to my house four times already to fix the issue. They have replaced the modem, coax and I've replaced my ethernet cable and its still happening. Basically every few minutes my ...
