I live on the Hamilton Mountain, and I just subscribed to Rogers from Bell. My Rogers speeds on Gigabit have never been more than 45-50mbs. Mostly, it's 10-24mbs. Rogers speed tests usually show 900mbs-1gbs, but speedof.me shows 300mbs. MY wifi shows no more than 37mbs-72mbs.
I got to the point of having a tech come out, and he did a bunch of speed tests and said there wasn't an issue. He said I will never get more than 50mbs with the 2.4ghz, and I would have to go on 5g. I tried that when he left, and same speeds... until it dropped. Now I'm going from no service, to 10-15mbs. Even Rogers speed test is showing 30mbs-57mbs now.
I'm at a loss... hoping for help here. Anyone else experiencing these issues in my area?
I will post this just in case... as I've seen it posted by others:
|Port ID||Frequency (MHz)||Modulation||Signal strength (dBmV)||Channel ID||Signal noise ratio (dB)|
|Receiver||FFT type||Subcarr 0 Frequency(MHz)||PLC locked||NCP locked||MDC1 locked||PLC power(dBmv)|
|Port ID||Frequency (MHz)||Modulation||Signal strength (dBmV)||Channel ID||Bandwidth|
|1||36996000||ATDMA - 64QAM||41.500||3||6400000|
|Channel Index||State||lin Digital Att||Digital Att||BW (sc's*fft)||Report Power||Report Power1_6||FFT Size|
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Rogers is a HUGE rip off and though I have been loyal for over 10 years, this is the final tipping point, unless they somehow turn around this extremely slow internet issue.
I upgraded from 500MBps to 1Gig in May 2020 but the highest I can get directly connected to the Hitron CODA 4582 Modem is 190MBps!!!!! This is with nothing else connected to the modem and wifi disabled. It has been degrading over time but from January 11th 2021 to now, I have experiencing slow internet speeds severely impacting me working from home because attending meetings (Zoom, FaceTime, Microsoft Teams, WhatsApp audio), keeps freezing the audio, video or both for 5 seconds every few minutes.
The modem has been replace 3 times and the connection from the house to the pole also replaced 3 times, due to internet connections dropping every couple weeks, but this has stabilized now after filing a complaint.
Talked to two Rogers technicians about the recent speed issues and the following was done:
I believe Rogers is ripping me off by charging me for 1 Gig but only provisioning me with 200MBps.
If anyone has any suggestions on what else can be causing this, I would greatly appreciate it.
If this is not fixed within 48 hours, I will file a complaint to the office and if that does not get the issue resolved, I will do like others within this forum and just SWITCH TO BELL (Though with COVID-19, I do not want anyone coming into the house).