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XR15 Remote Blinks Green Then Red

I am having problems with my Ignite TV remote (XR15).   I have 3 STB's and the other two remotes are quite responsive.  If I want channel 26 I can press 2 then 6 quickly after end ENTER key and it goes to 26.  But on the third remote when I press 2 t...

jm38712 by I plan to stick around
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Ignite TV home phone is not working no dial tone

hi, i have switched to ignite TV... tv and internet are working ok but the home phone is not working, there is no dial tone... have plugged the cordless phone in the phone #1 and reboot the hub accordingly, but the phone is not working and no dial to...

cwong by I plan to stick around
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Resolved! New Ignite TV Customer, Green Square of Death

I just got Rogers Ignite TV and Internet 3 days ago.  I have 4 TV's, and I have been able to set up my Ignite boxes on all but 1 TV.  When I try on this Sony TV (purchased in 2007), I get a square green screen.  This is what I have tried so far:   Un...

Giraffee66 by I plan to stick around
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Ignite TV to a Projector

The Ignite boxes do not have separate audio. Is there a way to get audio to my receiver so I can hook up to my projector?   *Added Labels*

jeff0614 by I've been here awhile
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Resolved! Ignite TV Home Automation API

I think it would be great for Ignite TV to have some sort of an API preferably locally for interacting with the devices.   It would be great to be able to control my Ignite TV from my home automation hub (Home Assistant) and have it report back infor...

stepy2015 by I plan to stick around
  • 2061 Views
  • 2 replies
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Resolved! Ignite remote and HDMI-CEC and Anynet+, etc.

Having browsed around (hello 57), I have turned off (Samsung TV) "Anynet+" and (Denon AVR) "HDMI Control". I have set up the Ignite remote (XR15v2) for both the TV and AVR, and everything works fine.   However, when I choose to cast some content ("Ch...

bmacaskill by I plan to stick around
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Resolved! Limited 4k channels

Will there ever be an increase in 4k channels? Or is limited bandwidth the reason why it can't be increased with today's technology

jimy by I plan to stick around
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Resolved! Ignite TV: Restart vs. System Refresh ?

Hi.   In the Help screen, what is the difference between Restart and System Refresh?   "System Refresh" says no preferences, settings, nor recordings are deleted ... but can take 10-20 minutes to complete?     **Labels Added**

SpeedyC by I'm a reliable contributor
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Resolved! Ignite Install Issues with Inputs on Smart TV

Anyone else have an issue? Installed Ignite on my Smart TV. Once I paired it and shut it off. Every time I turn it on it goes to the input screen on the tv. I have to select the input each time before I can watch tv.       ***Edited Labels***

Szaboc by I've been here awhile
  • 2238 Views
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Resolved! Reset/Upair XR15 Ignite Voice Remote

I bought a new receiver (switched from Sony to Yamaha). My Ignite remote no longer controls the volume and power functions anymore. I need to clear the codes in the XR15 remote so I can pair it to my new receiver. Going into remote setup doesn't allo...

Sparro by I've been here awhile
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  • 6 replies
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Ignite SmartStream

Just saw this on the Rogers Support page: Ignite SmartStream   As far as I can tell, Ignite SmartStream appears to be a new service where you can rent the Ignite TV set-top box without the Ignite TV service.  I haven't seen a formal announcement yet ...

-G- by Resident Expert
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  • 13 replies
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Resolved! Separate Login for Ignite TV?

Is there any way to create a separate login for Ignite TV? I would like my kids to be able to watch TV on their iPads/computers, but I do not want them using the login info to access my Rogers account. It's not that I don't trust them... but I would ...

yyzguy by I've been here awhile
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  • 2 replies
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Resolved! Voice Baseball Search Broken?

Up until about a week ago, a verbal search for "baseball" offered up graphic "cards" for each available game at the time.  You can see what I mean if you verbally search for "hockey".   As of now, a baseball search yields 2 results: "Baseball" which ...

robtoe by I'm a reliable contributor
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Resolved! Unable to unpause Ignite TV boxes

I just got Rogers ignite TV on March 4th and everything worked fine until I used the mobile app to "pause" wifi to devices for my son.   When I went to unpause the assigned devices all come back except my 4 TV boxes which still showed paused.   I cal...

Trinirish2 by I've been here awhile
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  • 14 replies
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Resolved! Ignite TV not working with AV receiver

Hi - I cannot get my Ignite TV box to work via an Anthem MRX 500 or Anthem MRX 510 to a projector. On the 500 no video comes through apart from static digital noise. On the 510 I get video but the blacks have green static noise in them.    I have tri...

adfsfafaf by I've been around
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Resolved! Ignite TV Cloud PVR - Change to Recording Times

In the last day, the PVR appears to now be recording 1 minute prior and 1 minute after the scheduled program time. Is this a recent change and why was it made?   *Added Labels* Note: Thread move to the Ignite TV board after post 6, thanks @57.

Resolved! Ignite TV With Ignite WiFi Modem in Bridge Mode

I would like to add a 3rd party router to the Ignite modem.  Can I set the Ignite modem into bridge mode, but have the Ignite TV modem connected to Ignite modem without any issues or, can I just connect the Rogers Ignite TV modem to the new 3rd party...

rayray519 by I plan to stick around
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Resolved! Ignite Question re: Channel selection

Hi all, I'm considering converting to Ignite but, from what I gather, there are certain channels that are only available if you get the top package (e.g. A&E).  Is this the case?  Seems like a bit of a scam ... why don't they just say you have x chan...

GRP1 by I'm here a lot
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Looking for Guidance on Intel NUC boxes and Configuration

I currently have Rogers Communications Inc. providing Home Telephone, Cable TV and Internet Services through their Rogers Ignite TV bundled service.  These work off a single Arris Modem Model G3482ER3, Part No. TG02DCW3482RG and a copper coax drop fr...

Philip144 by I plan to stick around
  • 1922 Views
  • 10 replies
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Resolved! Apple TV Authentication not working for CNN Go?

CNN will not authenticate via Rogers for Apple TV? This was working fine before very recently.  The authentication times out even though it says 'Activation Successful!'  I have an active account in good standing and was not able to speak to anyone v...

Jackie68 by I've been here awhile
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  • 27 replies
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