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4K HD PVR boxes does Rogers have any in stock?

My building has a bulk plan included in the maintenance fee  that requires a 4K HD PVR box. The Tech support guy gave me a different box (I believe it was due to failing to provision that box or maybe he doesn't have this box). I realize later that t...

boogah by I've been around
  • 1231 Views
  • 1 replies
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Resolved! How do I disable reminders for sports games?

I'm making this post on behalf of my mother, who one day didn't necessarily want to record the blue jays game, but wanted a reminder of when it was starting so she could switch over and have a look. This was a few weeks ago. Ever since then, every si...

bscrivens by I plan to stick around
  • 4307 Views
  • 4 replies
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Resolved! Xi6 Ignite TV Boxes - Always On / Always Streaming?

Tried a few searches on this, so apologies if this is already addressed.   In my case I have several Xi6-T boxes, and I was installing a new TV.    I connected it to the box, and turned on the TV with its remote (did not setup the Ignite remote yet)....

robtoe by I'm a reliable contributor
  • 16759 Views
  • 20 replies
  • 0 likes

Remote Pairing

Deactivate pairing between Ignite remote and Meidong sound bar.       ***Added Labels***

firemaidn by I've been around
  • 564 Views
  • 1 replies
  • 0 likes

New Ignite IPTV box - XiOne

For the past couple of weeks, I have been part of a group testing the new XiONE IPTV box.  It's similar to the Xi6, but is a bit smaller and uses about half the power.   Here are some differences between the XiONE and (Xi6).   AV1 CODEC4 GB memory (2...

JKnott by I'm a reliable contributor
  • 11985 Views
  • 7 replies
  • 2 likes

Audio Separating from Video all the time

I couldn’t find anything to this. But I can’t believe how often the audio will fall out of sync from video- whether I use the guide, switch from live TV to OnDemand or exiting apps to live TV. I find myself restarting ignite boxes almost every day.  ...

Japer by I plan to stick around
  • 715 Views
  • 2 replies
  • 0 likes

When will Rogers roll out the new XiOne STB

Looking to find out when Rogers might be rolling out the new XiOne boxes for existing customers.  I have a bunch of the Xi6's, but my main box would benefit greatly with the added support of Dolby Vision/Atmos.  I normally have to use a different str...

reed935 by I plan to stick around
  • 2218 Views
  • 2 replies
  • 0 likes

Delay in changing some channels

I have noticed over the last week there is a long delay in changing 'some' channels.  The screen doesn't go blank, but rather the dots just keep moving until the channel comes on - usually 10-15 seconds vs 2 seconds for the other channels.  The chann...

jjjjy7 by I'm a reliable contributor
  • 1484 Views
  • 3 replies
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Getting connected

I'm not connected, I went through the connect for success did that been approved everything's been done got my package picked out. I live in a new sixplex apartment that was the first one done by housing with shipping containers there's one tenant th...

Ignite TV - 4K Channel - LG OLED TV

Watch out for this problem tuning into a 4K channel with Ignite TV.   I had no choice but to upgrade to Rogers WiFi IGNITE system when I moved this past April. I had a PVR that worked great but Rogers isn't updating it anymore so IGNITE it is. Anyway...

robb1138 by I've been around
  • 1831 Views
  • 1 replies
  • 0 likes

403 Error When Connecting to Ignite TV

I been having issues connecting to my IPTV ever since I set up Rogers new ignite gateway modem, has anyone else had any issues? Or can provide steps to solve this issue. I continue to get a 403 error code     **Labels Added**      

Martin154 by I've been around
  • 1018 Views
  • 2 replies
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Ignite TV and the Leafs

Great to be a le to watch the game when I. Not at home, but the audio is line 5 seconds ahead of the video. So I hear the go before I see it.     ***Edited Labels***

hfreel by I've been around
  • 589 Views
  • 1 replies
  • 0 likes

Choppy picture - SNONE 4K

For a while now, SNOne 4k (996) has had a choppy picture and sound.I have done the following:-Rebooted the modem-Rebooted the box- checked the wifi strength (box has reported weak AND very strong signals at times)- switched to wired connectionNone of...

Polaris URC1090 remote interferes with neighbor's TV

Remote:  Polaris URC1090 – URC SupportMy parent lives in a senior home sharing a room with another person.  Both have Ignite TV.   If we use the default IgniteTV remote control, everything works fine.    We recently received a Polaris URC1090 remote ...

ianh227 by I've been around
  • 1188 Views
  • 3 replies
  • 0 likes

Unable to login into Amazon Prime Video

I have been trying to login into my amazon prime video account but as soon as I add Ignite TV to my account, the app shows there's an error while loading my profile. When I click on retry, the error screen keeps on coming up again and again.   I have...

chinu by I've been here awhile
  • 3603 Views
  • 11 replies
  • 0 likes

BIG 10 Network - video freezing

For those of you who have BTN - the Big Ten Network, have you had any issues with the video freezing?  Audio plays fine without interruption.  Its been happening for about a week on all my tvs.  No issues with any other channels.

jjjjy7 by I'm a reliable contributor
  • 2613 Views
  • 10 replies
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Resolved! Ignite screensaver no longer landscapes and ads?

Suddenly my ignore screen saver is no longer lovely landscapes and instead advertisements for Rogers features and channels. I hate it and I’d like it changed back. I’ve tried the screensaver options in settings and it’s still landscapes?   ***Added L...

Stalkel by I've been here awhile
  • 9181 Views
  • 23 replies
  • 4 likes