Ignite TV™
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Resolved! Powering On Problem With Ignite Remote That Is Paired to A/V and TV

Hi. I'm not sure if my problem is unique to other posts about pairing Ignite, I did read a few and couldn't see it. I just got converted from digital to the Ignite bundle yesterday, a professional install where he did the pairing. There's a lot to ab...

dougjp by I plan to stick around
  • 4113 Views
  • 4 replies
  • 0 likes

Resolved! XR15v2-RQ Ignite TV external device input issues

Hi everyone, I am having difficulty to get my external devices to passthrough hdmi signal using the rogers box.   My setup is, rogers ignite box is directly connected to the only HDMI port I have on my screen and is able to stream TV channels OK. My ...

vulture by I plan to stick around
  • 2436 Views
  • 3 replies
  • 0 likes

Resolved! Change channels without voice or search?

Is it possible to change the channel without using your voice or that little search box coming up? I know it’s such a little thing to complain about but I hate when I try to change the channel and instead of just changing, that search box pops up and...

Lolly52 by I've been around
  • 3785 Views
  • 12 replies
  • 1 likes

Misc Troubleshooting Tips

For those of you who are experiencing issues with Ignite TV, and have run through the regular troubleshooting tips (reboot, check cables, etc), have a look at the settings on your TV.  I have a new Samsung TV and have found a few things that were not...

jjjjy7 by I'm a reliable contributor
  • 776 Views
  • 1 replies
  • 1 likes

Resolved! TVAPP-00200 error, Ignite TV app no longer plays shows on iPhone

I have signed out, restarted the app, reinstalled the app, restarted my phone, restarted my Ignite gateway and even tried moving my device from one grouping to another in the Ignite Wifi app (only suggestion I could find on internet). Nothing fixes t...

Fineous by I've been here awhile
  • 8977 Views
  • 18 replies
  • 0 likes

Resolved! Youtube - FF

Is there anyway to fast forward / rewind on Youtube, other than in 10 second intervals?  Its a real battery drain if you want to skip forward.     ***Edited Labels***

jjjjy7 by I'm a reliable contributor
  • 1863 Views
  • 5 replies
  • 0 likes

Resolved! Rogers Ignite TV on PC: "TV Go"?

Have Ignite TV running on my PC.   There is a CP24 channel available, and also a CP24 "TV Go" channel, which is the same feed.   Launching the "TV Go" warns of potential data charges, but in this context it is pulling data via my LAN anyway.   What's...

robtoe by I'm a reliable contributor
  • 5205 Views
  • 6 replies
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Ignite TV re Universal Remote

I am looking to switch to Ignite TV, to do this I am buying a new TV and AVR to replace my aging units. If I also get a Universal Remote to control these two and my DVD, is it accurate to say I still require the Ignite remote to get its features ( ...

wolverine99 by I plan to stick around
  • 1357 Views
  • 2 replies
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Resolved! Ignite Remote / Go to live after rewind

Scenario: I’ve rewinded to a show in progress a few minutes. I’ve decided I now want to go the ‘live’ view (what’s actually airing in real time). The Nextbox remotes had a button called “live”. Thanks,       ***Added Labels***

ceeeeeeeee by I've been here awhile
  • 1126 Views
  • 2 replies
  • 0 likes

Resolved! Re-connecting paired Bluetooth headphones.

I’ve already paired a set of Bluetooth headphones and they work fine. The problem is when I shut the tv off and turn the tv on the next day, the headphones do not automatically connect. I have to go back to audio settings and forget them and pair the...

Mafia-Mom by I've been here awhile
  • 2051 Views
  • 5 replies
  • 0 likes

Resolved! Only my 4K channels are working--what happened?

Hi,   I was wondering if someone could help me. I woke up and somehow only my 4k channels work on my Xi6-T box. I can see the guide, the three dots when the picture loads, but ultimately get a XRE-03090 error code on all non-4k channels.   Has anyone...

Adomo25 by I've been here awhile
  • 3425 Views
  • 6 replies
  • 0 likes

Resolved! How to Connect STB to new SSID?

I want to change my SSID. Everything is installed and working great, but now I want to change my SSID.  Is there a way to tell the TV boxes the new SSID?... do they find it automatically the next time the come out of sleep? Or the next time they are ...

ColdGranite by I'm a senior contributor
  • 21074 Views
  • 37 replies
  • 0 likes

Resolved! Ignite TV Box Set-Up Settings

I got 1 receiver with my package yesterday, was supposed to be 2. The second one will be here next week. My question is, if I unplug the receiver and hook it up to the tv in my bedroom, when I hook it back up to the tv in the living room, will I have...

warped77 by I plan to stick around
  • 1416 Views
  • 1 replies
  • 1 likes

Old time shift channels

Hello   I recently upgraded to Ignite and Im looking for the time shift channels. No one at Rogers seem to be able to even tell me which channels they are,   For example I used to record channel 114 at 7:00 pm est for shows that were on at 10:00 pm e...

sbacc by I've been here awhile
  • 4214 Views
  • 4 replies
  • 0 likes

Problems with Ignite Remote

I just got Ignite installed in my home. The Rogers box (TX061AEI) is connected to my Samsung UN50NUthrough a Denon AVR 5750 receiver.   When I try to switch to verbal commands on the Remote, it more often than not will not work, unless it is pointed ...

abcweir by I've been around
  • 13816 Views
  • 35 replies
  • 0 likes

Resolved! XR15 voice remote not pairing for voice

I am not able to pair the XR15 voice remote for voice commands to the Ignite TV stb.  The remote works as expected but for voice pairing. The instructions are followed as posted by at the Rogers online support page: Press and hold the Rogers and Info...

WPDK by I've been here awhile
  • 3865 Views
  • 3 replies
  • 0 likes

Rogers Ignite TV & Internet constantly disconnecting

Ever since late March our internet has been on the fritz. All wi-fi related activities (cable, TV streaming, internet browsing & gaming) are put to a screeching halt and is forced to reconnect more than several times a day. There are periods where th...

GregSim by I've been here awhile
  • 7486 Views
  • 23 replies
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Resolved! Help with XR15 programming

I've never any luck with anything from Rogers.. Just switched to Ignite and more problems.. yay me... Not that I expected anything different... I should mention that none of the 'auto' programming works and when it troubleshoots connection it spins f...

bigdee2015 by I plan to stick around
  • 1724 Views
  • 3 replies
  • 0 likes

Resolved! Disney+ App

hi everyone   Does anyone know if Rogers will have an App to view Disney+, the same way is have a Netflix App?       ***Edited Labels***

TRD2300GT by I've been around
  • 89139 Views
  • 58 replies
  • 6 likes