Rogers Xfinity TV
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Amazon Prime App Issues?

Anyone else have issues using the Prime video app?I find at least 50-75% of the time when I choose a show  and select it when a preview comes on and I select skip I quite often  Iose video to a black or frozen screen . Or I get a sound but no video a...

yyz64 by I plan to stick around
  • 9725 Views
  • 24 replies
  • 0 likes

Xi6 HDMI to Component

Does anyone know of a HDMI to Component (Y Ps Pr L R) conversation box that will work with the Rogers Xi6 boxes to provide a high definition signal, as opposed to the Y LR (Video, Audio L R) RCA converter Rogers provided which changes Hi def to an ex...

Sports package cricket

I was interested in Willow cricket. It is on Rgoers 430, which is the Sports Package. When I checked channel 430 and the other channels in the package to see what matches were carried all I got was Sports Package but nothing about what was being broa...

oxcart by I've been here awhile
  • 7491 Views
  • 4 replies
  • 0 likes

Resolved! Ignite TV Power Saver Settings

Hello, @wand612.   Thank you so much for sharing your problem and resolution with the Community. Keep authoring more solutions!   Cheers,RogersMoin

simplex icon

how do i get rid of simplex icon flashing every 10 seconds on the screen   **Labels Added**    

mike975 by I've been around
  • 761 Views
  • 1 replies
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Xi6 Colorspace

Does anyone know how to change the Technicolor Xi6 Colorspace? On my Samsung TV using the Xi6 the color is very RED, so I suspect the TV isn't detecting the color space properly. I never had this issue with the old 4K boxes or Nextbox 3 PVR.        *...

gp-se by I'm an advisor
  • 4145 Views
  • 8 replies
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Resolved! Questions about the Ignite TV Bundle

Can I add a channel to a Flex bundle? The bundle I am interested in does not include CNN; however, it is available on the Rogers network (as part of a larger, more expensive bundle). Can I choose to add this single channel to an existing Flex bundle ...

gdpetr by I've been around
  • 1324 Views
  • 1 replies
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Resolved! Access USB drive despite Rogers Ignite

I have a Sony Bravia and have not been able to access my music or photos on an external drive connected by USB since Ignite was installed. The access options come in screen, but neither the TV remote nor the Sony remote work on this page.   *** Edite...

31MB by I've been here awhile
  • 9664 Views
  • 18 replies
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Resolved! Rogers Ignite Remote--whi

Hello, I have my rogers ignite remote set up to control my Samsung UN55JS7000 TV. It controls the power on/off and the volume of the TV and the av receiver it is linked to.    What I would like to do is use the rogers remote to access more of the tv ...

davet1 by I've been here awhile
  • 2173 Views
  • 1 replies
  • 0 likes

Mediaset Not Working Properly

Hi; My father-in-law is complaining that every day for the past couple of weeks, Mediaset starts the show titled "Distretto di Polizia" at 1:35 PM EST. After about 10 minutes, the show stops and displays (in Italian langauge) that they are having tec...

cclarky92 by I've been around
  • 925 Views
  • 1 replies
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Resolved! 64 WPBS (PBS) “technical difficulties”

Sunday evening this channel was broadcasting a black screen. Since yesterday it now shows a “We are experiencing technical difficulties and are working to restore the service as quickly as possible” message. This is in the Ottawa area. Don’t know if ...

JG24 by I plan to stick around
  • 1476 Views
  • 2 replies
  • 0 likes

Resolved! Cannot access TSN or Sportsnet online

Hi, I have the Flex 20+sports package.  Don't have any issue accessing all the TSN or Sportsnet channels on my TV or ignite website/app.  However, when I login to TSN or SN app/website, it indicates that my subscription is expired or Not subscribed. ...

Belau by I've been here awhile
  • 14694 Views
  • 24 replies
  • 1 likes

Download & Go shows in app not working

The iOS ignite tv app allows me to download a show. It says it’s downloaded, but when going to play I get Connection Error TVAPP-00351. Some work, some don’t. I’m on my home wifi.   ***Edited Labels***

dmortson by I'm here a lot
  • 3405 Views
  • 5 replies
  • 0 likes

BritBox

I have subscribed to BritBox. Is there anyway I can add it as an entertainment app? At present I have exit from Ignite TV and watch it as an app on the smart TV. If it were includes as one of Ignite TV's entertainment apps them I could search it and ...

Trevor4Now by I've been around
  • 6950 Views
  • 2 replies
  • 0 likes

Unable to pick Flex Channels... This is Nuts!!

New to ignite etc. Way too much work/time/frustration!!!!Can't even find a channel list to pick 20channels or whatever the . I’m to get for $145/mth.Could this be any more of a huge time investment. Rogers dropped the ball with this chaos   *** Edite...

cam007 by I've been around
  • 900 Views
  • 1 replies
  • 0 likes