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Ignite: Is There any Privacy?

I've resisted switching to Ignite because unlike cable, Rogers keeps a record of what you watch on Ignite. I've called Rogers several times to find out what the privacy policy is - what they do with that information and whether they sell it to third ...

doughty by I'm here a lot
  • 2271 Views
  • 7 replies
  • 1 likes

Resolved! Set up questions for Ignite package with TV and Internet (going from old Grand-father VIP packages)

Hi - I am considering moving from the grand-father VIP TV package plus 500D Internet), I am hoping someone can help here as I have a couple of on-line chats with tech support and I do not receive clear answers- more of sales pitch. Here is my set up:...

Ignite tv scheduled recordings

My list of scheduled recordings mysteriously disappears. I call in for tech-support, they refresh all my boxes, and maybe a half an hour to an hour later they mysteriously show up. They keep saying it’s a Tech glitch but it’s happened a few times alr...

Bonnie1234 by I plan to stick around
  • 1087 Views
  • 2 replies
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Indicator light on Ignite TV

there is a white light on the Ignite TV WiFi Box. Sometimes it is on, Other times it is off.  Cannot find an explanation of what this means.       ***Added Labels***

Resolved! Ignite TV Box connect to an AORUS Monitor?

I was trying to connect an Ignite TV box to an AORUS FI32U gaming monitor via the HDMI cable.  The welcome screen displays then its followed by a snowy picture not allowing me to setup the box.   Has anyone ever connected an Ignite TV box to a gaming...

hector316 by I plan to stick around
  • 1671 Views
  • 4 replies
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Resolved! Installing Plex on Ignite TV

I just got the ignite TV box and was looking to install plex as it is my primary streaming app. Anyone know how to do that? I didn't see it on the list.       ***Edited Labels***

Kenkara by I've been around
  • 5007 Views
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Requirements for HDMI switch and cables

I have Ignite box connected to my Denon receiver and currently get 4K HDR, through the whole chain.  Have the receiver set up so that Ignite connection is passed through when the Denon is turned off.  We got a record player for Xmas, but when listeni...

reed935 by I plan to stick around
  • 2511 Views
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Resolved! IgniteTV no longer working on my Chromebooks

Hi, I previously had IgniteTV working fine on 2 Chromebooks (differents brands). Recently, it stopped working on both. I get an error message indicating "Your system isn't compatible with Ignite TV", Error TVAPP-00140. Given that at least one of my C...

slydude by I've been here awhile
  • 1924 Views
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Resolved! CHCH TV Hamilton Missing from Rogers Ignite TV?

Not sure what has happened. The channel appears to have been replaced at midnight last night?    No longer exists? Was channel 153/12.   Station now shows CHCO TV? I have to assume this is an error of some sort?   ***EDITED LABELS***

ignite TV youtube app cannot display Chinese characters

i am trying to use youtube app in ignite tv, but there is problem to display chinese in youtube. i have no problem in displaying chinese if i use the same youtube account in the web browser or the smart tv youtube app. i only have problem using the i...

cwong by I plan to stick around
  • 3427 Views
  • 12 replies
  • 1 likes

Resolved! Crave promo code

I’ve got a Crave promo code (not from Rogers). Is there any way of accessing Crave on my Ignite TV by using this promo code or is this only good for use on apps on other devices?     ***Edited Labels***

dad3 by I've been around
  • 1119 Views
  • 1 replies
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Do PODs get firmware updates?

I see that there are firmware updates from the manufacturer, does Rogers ever update these?     https://support.plume.com/hc/en-us/articles/115001797928-Pod-Device-Release-Notes   Thank you,   *** Edited Labels ***

Don_Ca by I'm a senior contributor
  • 2479 Views
  • 7 replies
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By-Passing Signing in for SN!

I am having an issue with my rogers stream box. everytime i open the SN app i have to scan the code and sign in which is kind of frustrating. is there a way to by pass that.    thanks    ***Edited Labels***

Resolved! Sonia Bravia and ignite TV

In late December we purchased a new Sony Bravia TV (4K HDR LED Smart) - we are now having lots of issues with ignite ... 1.  We could not pair the remote and after hours of trying different things and speaking to Rogers, we were told we had a faulty ...

JenAre64 by I've been here awhile
  • 3079 Views
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Resolved! Amazon Music Unlimited

For all of you audiophiles...  Does the Rogers Ignite TV Box output Amazon Music Unlimited in Ultra HD format (e.g. is a high resolution file such as 24 bit/192 kHz available on Amazon Music Unlimited output by the Rogers Ignite TV Box in its native ...

gnkauff by I've been around
  • 998 Views
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Resolved! Fire log channel

So I’m strange I find the fire log very relaxing to have on especially while reading Is this on all year round or only during winter ?   ***EDITED LABELS***

phantom1976 by I've been here awhile
  • 6108 Views
  • 1 replies
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Resolved! Lost Ignite TV Voice Remote

We have lost our ignite tv converter. Can we get a replacement?     ***Edited Labels***

Gobar by I've been here awhile
  • 3673 Views
  • 3 replies
  • 0 likes