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Forum Posts

Considering Ignite Service with a Complicated Setup

I am considering getting Ignite service with bundle costs on my digital service going up. I have one TV on the top floor, one on the main floor, and one in the basement. Putting the system on the main floor would work in this scenario. What makes thi...

geddo by I plan to stick around
  • 2179 Views
  • 5 replies
  • 0 likes

Automatic deletion of recordings

This may not be obvious and will be surprise to those people converting to Ignite from a PVR with local HDD storage. When a recording is being setup on Ignite there are two options for saving the recording: 1. Keep until space needed, i.e., if you ru...

Bplayer by I'm a trusted contributor
  • 7827 Views
  • 20 replies
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Problems With Internet Since Installation

I bought a Ignite Internet 150-Unlimited on 27th July and until now (after 10 days) I don't have access to the internet. I work from home and over the last week I used either my data or McDonald's and Tim Hortons Internet. It's becoming a never-endin...

Omid1991 by I've been around
  • 624 Views
  • 1 replies
  • 0 likes

Skip Channels When Browsing

I just upgraded to Ignite today and I love that the guide now has the option to hide channels I don't have. I didn't have that feature before.   What I'm wondering though is there a way to make the remote skip the channels I don't have when browsing ...

ironandivy by I've been here awhile
  • 5400 Views
  • 11 replies
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Programs stuck on device after down load sync issue

When I download a recorded  tv program onto my device and return it, the system still shows it as on the device under recordings but it is not there. I am stuck until the download expires.      **Added Labels**

burtons by I've been around
  • 740 Views
  • 1 replies
  • 0 likes

Ignite box connection

My ignite box wont stay connected. Works for about  5-10 mins and disconnects.    *Added Labels*

Junior8154 by I've been here awhile
  • 2151 Views
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Sunday, Still Experiencing Issues

Sunday, is Rogers ever going to be up & running again?Nice note from their CEO some form of general apology & they will credit us for Friday. What about Saturday & now Sunday??Picture freezes up every 30 seconds, no access to saved programs what a jo...

Royster62 by I plan to stick around
  • 5213 Views
  • 20 replies
  • 2 likes

Favorite channels Not showing on Guide

I added channels to favorites. Just noticed this morning its missing channels, even though they are marked as favorites. I am on my favorites listing, it shows on all channels marked as favorite but not on favorites view?   *** Edited Labels ***

jodimack by I've been around
  • 1456 Views
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Flex Channels - Feedback

Why does it take at least 24 hours to change 1 Flex Channel? I was told it would basically be instantaneous. Very disappointing.       ***Edited Labels***

Blue Jays - 4K

Yesterday while watching the Blue Jays game in 4K, I lost audio for a period of time - video was fine.  I changed over to the HD channels airing the game and there were no audio issues.  Throughout the game there were several instances of video and a...

jjjjy7 by I'm a reliable contributor
  • 1307 Views
  • 5 replies
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Ignite TV App Unable to Cast

I can chromecast YouTube and other streaming to my TV but Ignite won't cast. It used to but now I just get error message. Very discouraged.     ***Edited Labels***

MIKE935 by I've been around
  • 1065 Views
  • 2 replies
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Soundbar HDMI ARC pass through has choppy audio and no video

I have an LG TV and LG soundbar. The soundbar has Dolby so I want to be able to hook up my Ignite box to the HDMI IN on the Soundbar and pass it through to the TV w. HDMI ARC.I have it set, but I get choppy audio and no picture. The screen is blank s...

Jables324 by I've been around
  • 1479 Views
  • 2 replies
  • 0 likes

Cancelled service - what do I return?

I recently switched from Rogers. Got an asking for their Ignite TV box to be sent back, but no mention of their modem or remote control unit. Do they not want it all back? Don't know whether to throw this othewr stuff out or mail it back. Anyone know...

dfm by I've been around
  • 7194 Views
  • 5 replies
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Video/Audio Sync on Ignite

Picture and sound synchronization became important to the motion picture industry in 1927.   Picture and sound synchronization became important to the television industry in 1936.   When will it become important to Rogers Internet/streaming services?...

Missing Paramount TV

I was watching Blood and Treasure Series 1 on cbc. The series has moved to Paramount. Will Rogers bring back Paramount TV?  Good shows there.     ***Edited Labels***

Jen-47 by I've been around
  • 2016 Views
  • 2 replies
  • 0 likes

disable purchases AirBNB

Hi, I don't want people to buy things when I AirBNB my place but I do want to be able to buy them myself when I'm there. How do I do this?      ***Edited Labels***

adeymaggs by I've been here awhile
  • 838 Views
  • 3 replies
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Remove Rogers and service ads from guide

Hi, recently I noticed that Rogers has started putting help tips and ads in the ignite TV guide? How do I disable this. It is annoying and I don’t want it.

jj59 by I plan to stick around
  • 4317 Views
  • 9 replies
  • 1 likes

Cannot see list of available theme packs

Using MyRogers. I have the starter package with several additional theme packs. Canadian news, Hollywood Suite, etc.There used to be a link for viewing theme pack contents so that you could add or change your choices. Since that link is gone what is ...

Ignite tv ethernet port.

What would happen if I connected my PC to my set top box with an ethernet cable? My tv only has 1 hdmi port.   *** Edited Labels ***

Markt2 by I've been around
  • 7435 Views
  • 3 replies
  • 0 likes