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Sony XR-65X90J remote to control Ignite TV box?

Hi there.   I have a Sony XR-65X90J TV that I've been using with the legacy Rogers Digital TV 4K STB. Using the supplied Sony remote (RMFTX621U) I was able to control most of the features of the Rogers Digital TV 4K STB, such as power on/off, volume,...

Radar2000 by I plan to stick around
  • 2191 Views
  • 3 replies
  • 0 likes

4K Channels do not show on IgniteTV App or Browser

I do not see my 4K channels in the IgniteTV app or browser.  Why would I want these there?   1. Because a couple of the Channels like Stingray Videos and Stingray Now4K are only available in 4K and I might like to view them or set recordings. 2. Beca...

57 by Resident Expert
  • 2826 Views
  • 9 replies
  • 1 likes

Onkyo TX-NR 7100 and Ignite TV Box

I have Rogers Ignite TV box connected to my Onkyo TX-NR7100 AV Receiver via the CBL/SAT HDMI port. The TV Remote will be working fine but when I change to another source on the Receiver and return to the CBL/SAT the Ignite TV remote will not respond....

AC62 by I've been around
  • 901 Views
  • 3 replies
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Resolved! How to use my DVD Player with Ignite

Hello, this is my second day with Ignite TV and internet. Questions: How do I play a DVD using my DVD player, which is not smart and not connected to the internet and doesn't have a HDMI outlet, ditto for my VCR. The sound on my TV is awful. Before I...

chdiamo1 by I'm a reliable contributor
  • 3380 Views
  • 3 replies
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[Not] Connecting Amazon Fire TV Cube (3rd gen) to Ignite Xi6 Box

The 3rd gen Cube has an HDMI input, which is supposed to enable it to control more cable boxes. Amazon expressly lists Roger’s Ignite boxes as compatible, but I cannot manage to connect them for the life of me. I’ve tried to connect using the HDMI co...

griwei by I've been here awhile
  • 2861 Views
  • 12 replies
  • 0 likes

Ignite remote issue

I knocked my remote off the arm of the chair. When I went to pick it up, the remote was extremely hot, like needed oven mitts hot. The batteries had been jostled but were still connected mostly to the terminals. I removed the batteries with silicone ...

Sharrin by I've been around
  • 1040 Views
  • 3 replies
  • 0 likes

Does anyone ever answer the phone!

Been trying for 2 days in a row…a wasted effort as I have spent 3 hours…I need my head checked but Rogers you have to do better…this Anna thing is the biggest waste of time to deflect people as to your” ROGERS” we hear you thingy!   *** Edited Labels...

cbdbgb by I've been around
  • 372 Views
  • 1 replies
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Aliens invaded my audio

My TV sounds like aliens are talking. My audio is screwed up, restarted TV box and my network. Nothing    *** Edited Labels ***

wbouchard by I've been around
  • 554 Views
  • 1 replies
  • 0 likes

Resolved! Can’t Watch Recorded Programs - ERROR TVAPP-00481

I go to saved programs on my computer then recordings, then watch.. Then the problem begins I get a message, You can still watch this On Demand Unfortunately there's  a problem with  PVR playback. The good news ? program is available on demand. Keep ...

chayisun by I've been here awhile
  • 6141 Views
  • 6 replies
  • 0 likes

Waterloo outages

We have had periodic outages with our Ignite for 2 days. This seems to be a continuing theme.   ***Edited Labels***

Switch to Ignite

My wife talked to a rep and had an appointment set up for Monday . Waited all day and nothing. Tried to contact Rogers but was put on hold for 2.5 hours and finally gave up, Got a message saying they were here but couldn't finish the job?  Keep getti...

jts1666 by I've been here awhile
  • 562 Views
  • 1 replies
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Resolved! "Crave" is now on the Ignite TV "Apps" page

"Crave" is now on the Ignite TV "Apps" page!   @CommunityHelps : I subscribe to Crave, so I can access it like I always did through the "On Demand" screen.  Can Ignite TV and Ignite SmartStream customers, who subscribe to the Crave streaming service ...

-G- by Resident Expert
  • 8806 Views
  • 5 replies
  • 1 likes

Active Audio but No Video

Atrocious service after 9-10 visits and equipment replacement or upgrades:   Our system continues to falter everyday. When the TV systems are activated the screen is either black, blue or a message of NO SIGNAL is shown EVERY TIME we try to watch our...

BobTom by I'm here a lot
  • 940 Views
  • 2 replies
  • 0 likes

Resolved! Ignite TV flips back to guide sporadically

While watching a channel on ignite tv it switches back to the guide on its own then i have to select the channel again. This happens quite often   **Labels Added**    

iroc01 by I'm here a lot
  • 897 Views
  • 3 replies
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Can you disable low battery warning for Ignite remote?

The frequent nags to change the batteries are getting on my nerves. Is there a way to disable these pesky reminders? If I changed the batteries as soon as these nags began I would have wasted a lot of perfectly good battery life. I will change the ba...

james039 by I plan to stick around
  • 3066 Views
  • 15 replies
  • 0 likes

TSN4 Choppy and Laggy

Has anyone else has issues with watching leaf games on TSN4? At some point during the game it starts getting choppy, freezes, sometimes looses audio and is super frustrating. I’ll note that the commercials are totally fine and the issue is only with ...

ctafts by I plan to stick around
  • 10750 Views
  • 50 replies
  • 4 likes