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Wifi cameras need up address

I just installed the ignite gateway.and.im trying to set.up my wifi security cameras, I need the up address to install but all I'm seeing is 10.0.0.5 wereas before it was 192.168.0.xxx:80How do I find the proper IP address so I can install these came...

gordow by I Plan to Stick Around
  • 345 Views
  • 1 replies
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Resolved! Insigna TV will not pair with Ignite Remotes

I just purchased an Insignia 43" 1080p HD LED TV (NS-43D420NA20) from Bestbuy and the remote will not pair to it. I tried all 3 remotes I have. It seems the Ignite box/remote firmware will require an update to support it. Can Rogers support please pa...

Woodsie1 by I'm Here A Lot
  • 2692 Views
  • 3 replies
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Ignite TV web login showing old discontinued addresses

Does anyone else have an issue when they login to the Ignite TV web portal (ignitetv.Rogers.com) using their MyRogers sign in, it lists and asks you to select an account and lists an old discontinued address as well as the current service address? It...

WSih by I've Been Here Awhile
  • 533 Views
  • 1 replies
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Ignite Remote and Yamaha Amplifier

I'm looking to control a Yamaha HTR-6160 with my Rogers Ignite Remote.  The Yamaha is in a cupboard behind a door.  The TV is connected via HDMI cable to the Yamaha HTR-6160 and the volume is controlled by the Yamaha.  I want to be able to turn on th...

dgreensp by I've Been Around
  • 969 Views
  • 1 replies
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Switching to Ignite TV while Paying for Magazine Subscriptions

Just a heads-up for those who have magazine subscriptions on your Digital Bill (Maclean's, etc.) ... and are considering... or being forced... to go to IGNITE.   Make sure that you get them to transfer that subscription to your new account.   They wi...

ColdGranite by I'm a Reliable Contributor
  • 712 Views
  • 1 replies
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Ignite TV box with old standard TV

I'm thinking of upgrading to Ignite TV. I have one HD TV and 3 older models of TV that do not have HDMI ports. I know I need a box for each TV, but can an Ignite box even be connected to these old TVs?   ***Added Labels***

Scousegirl by I've Been Here Awhile
  • 3487 Views
  • 5 replies
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Resolved! Ignite TV Flickering

Unplugged tv and box to move everything and now nothing just black and white flickering. Ive tried unplugging everything and using ignite site to reboot and still flickering.   *Added Labels*

Guy111 by I've Been Here Awhile
  • 2582 Views
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IP Control of Rogers Ignite boxes?

What manufacturer and model number is Rogers using for STBs for Ignite TV customers?  Is anyone aware if you can enable IP control of channel tuning to facilitate the use of Home Automation systems and/or PC based DVRs? For example, here is a Github ...

wayner92 by I'm a Reliable Contributor
  • 3631 Views
  • 2 replies
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Ignite not recording 1 specific show why?

The show catfishhas an beside the recording, why is that? I have tried 4 times and it won't record. Sometimes I thought maybe I forgot to record but I haven't. Why is this????   ***EDITED LABELS***

Bzezinski by I'm Here A Lot
  • 3539 Views
  • 8 replies
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Issues with connecting to VPN since switching to Ignite

Please help!!The issue with connecting to VPNs on Ignite seems to be known and nothing seems to be done to fix this.Everything was absolutely fine connecting to my work VPN prior to switching to Ignite.I need this resolved so I can connect to my work...

Ollie79 by I'm Here A Lot
  • 7012 Views
  • 18 replies
  • 0 likes

Voice Commands on Ignite TV Remote not Working

Have been using Ignite TV for a few months. Since starting with it usually have to press buttons on remote several times to get any response. Voice option works about 5% of the time. Will press and hold down voice command button and it will just give...

Jeffq by I've Been Here Awhile
  • 8179 Views
  • 11 replies
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Resolved! Splitting output from modem?

Can I use a simple managed switch to split the signal from my Ignite WiFi Gateway (XB6) to send to two computers? Any conceivable problems doing so? They'd rarely be used at the same time.    Tnks   ***EDITED LABELS***

markfink777 by I Plan to Stick Around
  • 913 Views
  • 3 replies
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Measuring internet connection quality of devices

Is there a way via the Ignite app or through the admin portal to determine what the quality of the connection of each device is? Support people appear to be able to do this, but could not find anything on the app or the portal that would allow you se...

Ignite remote Input button Dynex tv

Hello.I have had Rogers ignite for a while and my remote worked great. It even switched the inputs. Yesterday I unplugged an HDMI cable from one device (DVD player haha) and plugged it into another device. I have reset my remote using the dynex brand...

JodyKW by I'm Here A Lot
  • 2237 Views
  • 9 replies
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Ignite HDMI handshake issues

I have my Ignite cable box > Sony AV Receiver > Samsung Plasma TV all through HDMI and I'm not getting a signal with the tv on, if I turn off the tv audio will go through my receiver but turning back on TV will give me no video or audio.   Ignite > T...

Ignite TV channel grid - display day instead of date

HiWhen using the fast forward button to advance days on the channel grid - it displays a date instead of day ie 12/28 instead of Monday. How can I get it to display the day - I’m certain I did that recently but not sure how I got it to display     **...

Dean604 by I Plan to Stick Around
  • 1608 Views
  • 4 replies
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Ignite TV Mini Guide

This is a piddling kind of question but may as well ask since I am learning all kinds of features I never knew were there on my new Ignite setup. Just discovered that the right-arrow brings up the mini-guide, and see that there is an option to have i...

DrMike by I'm a Trusted Contributor
  • 2314 Views
  • 8 replies
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Maine PBS (WMEM) STILL not HD

I have had some communication with Rogers and Maine PBS about the fact that Rogers (unlike Bell Aliant) don't carry this channel in HD. I'm shocked and dismayed. When will this be fixed? I suggest yesterday.   *** Edited Labels ***

kingsclear by I Plan to Stick Around
  • 533 Views
  • 2 replies
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One remote turns on 2 TV’s

When I start my gazebo TV it also turns on my living room TV, both are LG tv’s. Any idea how to stop this?   *** Edited Labels ***

graemem71 by I've Been Here Awhile
  • 1075 Views
  • 4 replies
  • 0 likes