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I keep lagging during gaming

Hey ive been lagging for past month on warzone when i game and my latency is very high now between 80-130ms. It used to be 30-50ms. I am 1gbps and 50mbps package. The tech changed the modem to xb8 today and still having issues but he cant figure out ...

bazaar by I've been here awhile
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March 2023 Outage Peel Brampton Area

Do we have and ETA when will the Brampton Internet, Candle land line Outage will be resolved?Will Rogers send a notification when service is back on??       ***Edited Labels***

ruben_i by I've been around
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  • 2 replies
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Prime time pack

I switched to ignite tv last weekend and subscribed to the prime time pack. My services agreement lists it as part of my service. I’ve spoken with support practically every day this week yet I am still unable to access those channels. Has anyone else...

htrohatos by I've been here awhile
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  • 8 replies
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Resolved! Questions about Ignite TV entertainment box connectivity

Hi,   I've upgraded to Ignite TV today /w 1.5 Gb internet and will be receiving my new equipment tomorrow. My house is pre-wired with CAT5E ethernet and all those cables exit in a cabinet in the basement.    My current config is 1Gb with a CODA-4582U...

Sigildark1 by I've been here awhile
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Resolved! Using the Ignite TV Modem/Gateway in Bridge Mode

There have been many questions in the Rogers Community Forums lately from users who have switched to Ignite TV and now wish to enable Bridge Mode on the Ignite modem/gateway and use Ignite TV with their own routers and Wi-Fi access points.  The Ignit...

-G- by Resident Expert
  • 137711 Views
  • 280 replies
  • 10 likes

Digital cable vs Ignite

My condo is switching from digital cable (Netbox etc) to Ignite TV May 1st.  Is Ignite ALL delivered over the internet?  At least now when Rogers (frequent) internet down episodes occur and my Smart TV no longer gives me Netflix, I can go to cable TV...

dcdanko by I plan to stick around
  • 8785 Views
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Resolved! Anyone Miss the Old P-I-P (Picture-in-Picture) Feature?

Although the IGNITE TV experience is far superior to the Nextbox, I do miss the P-I-P (Picture-in-Picture) feature the old Nextbox PVR provided. Sometimes, it's nice to keep tabs on 2 shows at once, e.g. keeping tabs on a sporting event. Wonder if P-...

SpeedyC by I'm a reliable contributor
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Resolved! Flex Equivalent to Digital Plus

I have Digital plus cable package and am trying to figure out the flex equivalent.  I haven't  found the info available on the Roger's site of any use.       ***Edited Labels***

Colleen76 by I've been here awhile
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Sportsnet 4K 507 recorded shows are stuttering

I tried to record the Leafs game lastnight and I go to watch it and it was stuttering you could't watch it.. I tried again today same thing when watching something recorded, I tried on SN14K 509 and reorded shiws are fine.... So its channel specific....

Ignite TV - VOIP

After switching from Digital cable to Ignite I've found that my voip client no longer works (this is my work phone).   I'm assuming I need to adjust the port forwarding to fix this; does anyone have any odea which ports should be forwarded? (I tried ...

Tedman by I've been here awhile
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  • 35 replies
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Steaming Services

I have rogers ignite its pretty pricey. Does anyone have steaming services like netflicks crave stacktv or a sports one? How does it work do you like the steaming services are you still able to tape things on your pvr       ***Edited Labels***

Rogers Ignite Premier offer ??

Trying to figure out the "personalized offer just for you" message that seems to be displayed on any Rogers screen I go to.  Seems unusual because I already have the Premier package which Rogers is trying to reoffer to me.  Only problem is that the n...

reed935 by I plan to stick around
  • 1870 Views
  • 5 replies
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Resolved! Xi6 power on issuses

Every time I turn on the Xi6 it does three possibility. 1) Power on and show the last channel. 2) Power on and show screen saver. 3) The worst case is a blue screen on power-on. In 3th case, I had to unplug the power cord and plug it back in. Or turn...

Don2023 by I'm here a lot
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Please add BritBox and ACORN Direct

With respect the APPS on Rogers Ignite TV, could we have direct access to BritBox and ACORN please. Going through Amazon Prime makes it difficult to explore and communicate directly with these streaming services.       ***Edited Labels***

Philip144 by I plan to stick around
  • 2598 Views
  • 1 replies
  • 2 likes

Resolved! Delete Recently Watched

How can I get rid of seeing that section called Recently Watched under Saved > For You?       ***Edited Labels***

ceeeeeeeee by I've been here awhile
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  • 2 replies
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Resolved! Ignite TV Remote Controls Ceiling Fan

My Rogers Ignite remote turns on the ceiling fan light and the fan itself depending on which button is being pressed. Is there a way to program the remote so it does not control the fan?       ***Edited Labels***

pedersen by I've been here awhile
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Resolved! Rogers Ignite and LG NanoCell 75" 8K UHD HDR LED

I get a black screen after 10 secs, then blips like on/off images.  I turned the TV off and the same thing happens.  The set top box works fine with my other  TV.  Anyone can help?   *Added Labels*

fl4637 by I've been here awhile
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Ignite TV Box Wont Power Up/Boot Up

followed the usual issues check list reset modem unplugged ignite tv box.  When plug in white light comes on and then usually the box will boot up.  Have 3 boxes and the 2 are fine and today the one box when unplugged and plugged in light comes on an...

Hansfre by I've been here awhile
  • 12760 Views
  • 12 replies
  • 0 likes