Ignite TV™
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"EHD" Samsung TV - Ignite TV Compatibility Issue

So I have a TV that was stuck in the middle of the HD revolution.  To be clear, this samsung has HDMI inputs and worked fine with our last cable box.     Also to clear other possibilities, I have a 4k TV directly beside it that I tested and it works,...

fatman by I'm Here A Lot
  • 1803 Views
  • 19 replies
  • 0 likes

Commercials during on-demand

I'm getting Ford commercials injected into scenes in on-demand shows; not during breaks, but during actual scenes, usually in the middle of a line of dialogue. It cuts back where if left off but whatever they were saying is lost. Is this actually del...

Resolved! XB6 Modem blocking Apple downloads and updates on my iPad

I came across an interesting issue with the XB6 this morning.  I tried to update some apps and do an Apple update on my iPad and when I click the update, it just sits there at requesting.  I am able to browse the web so I know I am connected.   Looki...

Alex4161 by I'm a Reliable Contributor
  • 1070 Views
  • 3 replies
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Resolved! Hiding SSID on Ignite TV modem/router

Is it possible to hide SSID on Rogers Ignite modem? As per my knowledge, the only way to hide it is by putting it in bridge mode which disables it.   *Added Labels*

rookie8155 by I Plan to Stick Around
  • 4978 Views
  • 12 replies
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XB6 Battery Backup

Hey guys, I know the XB6 supports battery backup, is Rogers planning on giving us a backup battery? I ask because my house alarm still uses the phone line and if there is a power disruption the phone line will go down with the XB6. With my previous D...

gp-se by I'm an Advisor
  • 1911 Views
  • 1 replies
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Disable Arris XB6 Ethernet Ports?

I was wondering if there was a way to disable the Ethernet ports on the Arris XB6 modem? Trying to make it as “secure” as possible to ensure internet can’t be accessed when it’s not allowed to be I already disabled the WPS and I think the Ethernet p...

How to Manually Engage Screen Saver

When ignite is turned on there is a screen that displays time and weather and nice scenery. Is there a way to manually get back to that screen or do you have to wait for ignite to time out?   ***Edited Labels/Title ***  

Robbell by I Plan to Stick Around
  • 1544 Views
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Resolved! Remote controls TV and sound bar at same time.

My remote is synced with my TV and sound bar which is ideal for changing channels and turning off the TV. However, I would like to keep the TV speakers off and use my sound system on its own. Is there a way to program the remote to stop controlling t...

tlourenco by I've Been Here Awhile
  • 17128 Views
  • 3 replies
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Episodes screen changed, now messed up.

Hello, When I go to my Ignite Recordings and pick Episodes, it will bring up my old episodes, but when I click on that date it takes me to a random episode, not the oldest or original one I picked.       ***Edited Labels***

Square by I'm a Reliable Contributor
  • 1062 Views
  • 6 replies
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Resolved! Can you use a NextBox with Ignite TV service?

Ignite Premier - Is there any reason I cannot continue to use my Nextbox 3.0 for TVor does this new ignite TV box mean I have to remove it. I own that box and would like if possible to keep it on the main TV. My wife is not good with change and she i...

ptatherton by I've Been Here Awhile
  • 8920 Views
  • 5 replies
  • 0 likes

Recording will not play

I have a recording from March 10, Late Night with Seth Myers, that will not play.  It will pause, rewind, fast forward, but when play is pressed it stays in the slowest fast forward speed with no sound.  All other recordings from previous and new one...

bruinfn4lf by I Plan to Stick Around
  • 895 Views
  • 3 replies
  • 0 likes

Resolved! TV Notifications

I had to messages on my notification settings on my TV but when I click on it nothing happens. How would you access your notifications on the tv?   *** Edited Labels *** 

Ignite TV box connected to wrong modem

Had my Rogers guy at my house a few days ago to connect an ignite TV box in an upstairs bedroom. He accidentally connected it to the main gateway in my basement instead of our upstairs hallway pod. So I’m getting basically no service to that TV. Any ...

W_MacNutt by I've Been Around
  • 982 Views
  • 4 replies
  • 0 likes

Pairing Issue with TCL sound bar

Hi everyoneHaving issue with pairing the remote to an TCL sound bar ALTO 7 model. Is there way to roll though the codes until one works with the device. The device is not even on the list for section.     **Labels Added**

Power Down Option No longer available in Power Preferences!

Power Down Option GoneHello,I noticed that with the recent software update rogers did to the ignite TV box; my model: AX061-AEI or simply known as: Xi6-A), You have removed the option for us to "Power Down" The TV box under the power preferences.I'm ...

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K0K0 by I've Been Around
  • 1445 Views
  • 2 replies
  • 1 likes

Bitstream vs. PCM? Low Dialogue Volume

Setup LG OLED ARC HDMI input connected to Samsung Harmon Kardon Surround Bar ARC input Rogers Ignite TV Xi6-A HDMI connected  directly to LG TV Apple TV HDMI connected  directly to LG TV   Sound issue with my Rogers Ignite TV Xi6-A. The default setti...

fabio78 by I've Been Here Awhile
  • 1048 Views
  • 3 replies
  • 0 likes

Weather Network Wackiness

Recently switched to Ignite TV, and for reference we have the package with the most channels possible.   Noticed that The Weather Network is offered on CH17 (which seems fairly standard, going back years), but is an SD feed, and looks terrible.   How...

robtoe by I'm a Reliable Contributor
  • 1987 Views
  • 8 replies
  • 0 likes