Rogers Xfinity TV
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Ignite TV - Netflix & Crave

I have subscriptions to Netflix and crave, not through Rogers, but both apps won't work through my tv box. They work through my smart tv apps and my phone apps. I'm finding this extremely frustrating and am wondering if there is a work around for thi...

Watch Ignite TV at 2x Speed

Hi,   I would like to watch some saved videos at 2X speed rather than the normal speed.  Am I able to do this through the IgniteTV site on my PC, or even on the television using my remote?  I am able to do this on my DVD player.  I think they call it...

Vorlaufer by I've been here awhile
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  • 2 replies
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Rewind Live TV

For the last two days I have been unable to rewind live TV.  For example, if I had been watching a channel for 15 mins, I was able to rewind at least 15 mins.  That is no longer the case, as it appears that it is no longer buffering the program more ...

jjjjy7 by I'm a reliable contributor
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Cannot log in to TSN onlone

I cannot log into TSN online. When attempt to log in, the page cycles, then asks for log in again. I have cleared browser cache and tried multiple browsers. Access to SportsNet is OK. I have the Ignite TV Popular package   *** Edited Labels ***

IAmTeeter by I've been here awhile
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IGNITE TV - CONS

I got Ignite TV installed 5 days ago.  MyRogers account still doesn't reflect the changes.  Technician said changes would show in 24 hours.  24 hours later, Rogers chat technician says sometimes 72 hours.  Big CONS I've noticed so far:  1.  The Flex ...

Flexit by I've been here awhile
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Resolved! Golf fans: Watch The Match on Headline News today

Each year, Canadians get to watch The Match (and pregame) on Cnn Headline News.I'm not a golf fan, but Charles Barkley, Shaq and Ernie are on the pregame show, so I'm watching it now (on channel 543 Digital Legacy).No need to have TNT, since it's air...

mebe by I'm an advisor
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Resolved! WNED (PBS) not available in Ignite TV?

In trying to select an Ignite Bundle, I looked at the channel lineups but couldn't find WNED or PBS, even on the most expensive package, even as a "Flex" channel. Is this true? Or, is it just an error in the website?   Rogers keeps hyping Ignite, wan...

jc277 by I plan to stick around
  • 8861 Views
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Resolved! Curious about purchased movies.

So... I have 15 movies I've *bought* at about $25 each (much like buying a DVD) over the past year or so, but may be moving outside Rogers territory for a job and likely won't be able to access them through streaming on a Rogers service.  Do I get to...

No Service

Everything is down except my cell phone. Tv, phone, internet since 5ish. Used that useless Anna and said I was getting connected to a live agent. Fell asleep, went to bed for a nap. Still no live agent. Then my mom told me she got a text around 5 say...

AnnHammond by I've been here awhile
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  • 2 replies
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Does Rogers plan to get rid of On Demand service?

Just wondering if Rogers is planning on not having it anymore . Was disappointed n the summer I like to watch shows on demand example will Trent you need Disney for that I taped the first 2 episodes I’m wondering all show going on that direction.You ...

Ignite tv and internet dropping

My ignite tv just stops at random times for several minutes up to half an hour, sometimes it is because the internet has gone off again and sometimes it’s just the tv. I never had any issues with my old internet and next box only since the so called ...

faifley by I've been here awhile
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  • 1 replies
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Reminders Not Always Working

I have two reminders set up for CTV National News at 11PM.  There is one reminder for weekdays and one for weekends since the title is slightly different due to different newscasters.   I can view them under my "scheduled recordings - reminders" and ...

57 by Resident Expert
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Ignite Account Issues

Good morning. So since June 4, 2023 we have contacted rogers at least once a day.  The account is Non locked and we are not able to do anything with it except pay our bill.  We have been told over and over again that the problem can be solved by an a...

shirlhoward by I've been here awhile
  • 1174 Views
  • 3 replies
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Rogers Cable TV: Most programs are repeats!

Why are there no relevant programs on Rogers cable tv?  Nothing good is on and what is on are repeat shows from the past that we already paid Rogers for.  Rogers insists they are not responsible for this yet they are the company taking our money.  Yo...

Fibre Optic Installation and Customer service

Here is my complaint Rogers Communications and I hope the CRTC - Canadian Radio-television and Telecommunications Commission - Canadian Radio-television and Telecommunications Commission is paying attention Rogers (333 Bloor St East, Toronto, ON) has...

DF62 by I've been around
  • 3285 Views
  • 1 replies
  • 1 likes

Resolved! Remote turns tv on but not off

Rogers remote will turn Samsung TV on but not off. Have TV connected to older Yamaha receiver with optical cable (no HDMI a port available). Remote successfully controls volume.    **Labels Added**

Benny12 by I've been around
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  • 1 replies
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Held hostage for 3weeks without service and no solve!!

We have been without service for 3 weeks since failed fiber ops install. At day 11 they did get us connected and then by mistake cancelled our account. I have spent over 30 hours on the phone.. They now say we are 10 more days for a potential tech to...

Heldhostage by I've been here awhile
  • 1043 Views
  • 2 replies
  • 0 likes