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Forum Posts

Saved Recordings Disappearing

I was on my ignite TV app earlier today marking some recordings as "save until expiry". I had just marked a film as such when the app refreshed and the recording disappeared. I still had 2% space left on my PVR before the recording disappeared and af...

RSS92 by I'm here a lot
  • 3720 Views
  • 9 replies
  • 1 likes

Emergency Alerts on Ignite TV

Okay, this is kinda annoying.  @CommunityHelps  , do you know if there are any plans to fix Emergency Alerts on Ignite TV?  There is no way to stop or cancel the Alert Ready message that is being displayed (and read aloud at full volume) and it also ...

-G- by Resident Expert
  • 6498 Views
  • 17 replies
  • 0 likes

ToonAVision added as an app only

Rogers quietly seems to have added ToonAVision, but the channel is not on the guide, cannot be recorded, paused, rewind, etc. It is found in the Apps section under Entertainment.   I really disapprove of channels being replaced with apps. This should...

james039 by I plan to stick around
  • 1671 Views
  • 4 replies
  • 0 likes

No soundrrect my sound it did not

I had an issue with the sound on one of my sets and called support and they had sent me a new modem for that particular TV. After connecting the new modem as I thought would solve the issue it did not. So this tv was about 10 yrs old and thought it w...

Donhere1953 by I've been here awhile
  • 751 Views
  • 1 replies
  • 2 likes

More Stingray Music Changes??

Back in October, 2020, Rogers rejigged their Stingray music channels (they removed a ton of channels and added some) and reassigned channel numbers, filling channels 370 - 409, inclusive.  Looks like things may be changing again.  When I look at my s...

-G- by Resident Expert
  • 15379 Views
  • 20 replies
  • 1 likes

Really confused about channel counts

I think I'm now at the point where I might have to say goodbye to Digital TV. I'm reviewing the packages. Besides losing channels,  I'm confused about the number of channels.  Rogers Flex 20 says 52 channels, with 31 basic, and 29 Flex included for a...

geddo by I plan to stick around
  • 9305 Views
  • 22 replies
  • 0 likes

Fox Sports Racing Schedule

Can someone get a hold of these turkeys that package this channel for Canada and have them update their schedule on the Rogers Ignite...no way of getting a hold of them.   **Labels Added**    

danno100 by I plan to stick around
  • 1222 Views
  • 1 replies
  • 0 likes

Does Rogers send out refurbished equipment?

We just signed up for the Ignite Flex 20 with 1.5Gbps internet. This is part of their migration to the Ignite system from the legacy cable. Anyways I started opening up gateway first and it looks brand new, no issues. Then I opened up the two tv boxe...

firestick

I cannot get ignite tv app to stream video content when using Firestick.  The app functions right up to choosing program to watch.  I get a message to disconnect HDMI, but the Firestick is using HDMI. How do I get this to function properly ken     **...

kenunny by I've been around
  • 14252 Views
  • 10 replies
  • 1 likes

Flex Channels 4K Error Message

    I DON'T EVEN HAVE 4K CHANNELS I had to call once before to do the exchange, but now I want to do it again. By myself. what causes this error?       ***Edited Labels***

4K error.jpg

WATCHED show not displaying as watched

Recent change to Ignite. We have 2 tvs and like to watch some of same shows but separately. Some shows will display the blue WATCHED banner after one of has watched the show and sometimes it doesn't. It appears to be random. Seems like something smal...

Mer1 by I've been around
  • 866 Views
  • 1 replies
  • 0 likes

Resolved! blue screen

 We are experiencing blue screen or no start up on one tv, have to reset constantly. Also have picture drop out still , as experienced earlier. Wifi router is also having problems with band steering function not being reliable.   ***EDITED LABELS*** ...

Resolved! Add my TSN subscription to my STB?

I have a typical Rogers ignite setup at home using a Xi6 STB. I also have a separate yearly TSN subscription. To view TSN channels I have to switch to my computer and watch via a web browser. Is there any way of adding that same subscription into the...

markfink777 by I plan to stick around
  • 3887 Views
  • 4 replies
  • 0 likes

Sound bar does not work with Ignite TV

With Bell Fibe. I was able to use my optical cable connection from my RCA Lcd TV to my Samsung sound bar along with my DVD player. my AppleTV+ box and the fibeTV sound. With Ignite connected to TV with an HDMI connection. I still get proper sound bar...

Lui1444 by I've been here awhile
  • 5340 Views
  • 6 replies
  • 0 likes

Ignite TV Casting Error

Hi,Every time I try to cast ignite tv using chromecast I get the same error for the last few days (TVAPP-00115) Does anyone have a fix for this?

Mary26 by I've been around
  • 3226 Views
  • 11 replies
  • 0 likes

Resolved! A, B, C, D, buttons on ignite remote

I noticed that the A, B, C, buttons are shortcuts to help menu, accessibility and sports app while D doesn't seem to be associated with anything.  My question is: is there a way to program different things for those shortcuts?  Right now I find those...

TV not showing as a service that I have

Unable to customize my flex channels as TV does not appear under services in My Rogers. Install of Ignite Flex 20 was April 5 and I have TV but no on line access to change. As to the channel lists on line, they are all different and do equate with I ...