I was on the phone with customer service for over an hour on Wednesday and though she was very thorough at troubleshooting, the problem did not get fixed so we had to make an appt with a technician - to visit the house. Noone really gave me an answer...
Same here today. Previous box died and new one will give me channel guide but no channels. Cannot play prime video either as just get an error. Called Roger’s as md had the worst custservice. Told it was a work order issue and that I would have to wa...