Resolved! New ignite tv box
Please could you send me a new ignite tv box for my sons room ***Added Labels***
Forum Posts
Resolved! Getting Stingray channels
As a new user of Ignite Flex 20, I believe I should have free access to the Stingray music channels on my TVs. How do I get these? **Labels Added**
Ignite cuts out and freezes frequently
Hi Rogers my ignite cable tv keeps freezing. Please tell me the fix thanks *Added Labels*
Ignite issues.
Am new to Ignite since Aug23. Prev was Shaw Gateway customer and with merger, Shaw 'forcing' Gateway users to Ignite TV. I am in Vancouver. Unbeleivable problems with Ignite. Issues: 1. Lower channels ie 101 up to 115 cannot view. These are th...
Ignite apps
Am previous Shaw Gateway customer. Forced to merge with Rogers. Forced to 'upgrade' to Ignite.Nothing but major problems with Ignite TV. Shaw Gateway could install/load Spotify. Ignite at this point cannot install/load Spotify. Huh? Is'nt ...
Replacement of remote
One of my remotes no longer works including after replacing batteries as well as hitting setup button **Labels Added**
stingray music
I recently signed up for Rogers Ignite Total TV package. The installation went well and the technician asked me if I wanted basic internet naively I said yes. Installation went well TV channels worked. I was going through the channels and asked for S...
Resolved! IgniteTV casting to Chromecast error
Hi, is anybody else having problem casting from IgniteTV to Chromecast? I was able to do this fine 2 days ago but unable to since yesterday. I am able to cast Youtube just fine. I got the "TVAPP-00115" error. I think it must be something from Roger's...
Fox channel not available
since yesterday, Fox (ch 28 in my area) shows "The broadcaster is currently experiencing technical difficulties" All tech support want to do is reset my stbs which achieves nothing ***EDITED LABELS***
Resolved! Fox Business
I have IgniteTV Flex 20 with Sports. Fox Business is not one of the available channels on this package. How do I order this one channel? ***Edited Labels***
Cracking, Staric Audio with Rogers Ignite
Crackling, static sound started a week ago. I tried all the solutions from Rogers on line & apps. . Called & Tech re-booted it - no change, suggested a new white box might be needed. We got app’t: Technician came yesterday, he unplugged/ plugged ever...
Not very comforting
was just checking the Rogers website in preparation for my eventual (?) change to Ignite and got this: ***Added Labels***
Rogers ignite app issue - in-progress recordings error message
Suddenly I get a “in-progress recordings are only available on your in-home wifi” when using the ignite tv app to watch a show that is recording in parallel as I am attempting to watch. This was never an issue before. coincidentally, I was upgrade...
Gateway upgrade from XB6 to XB7
While resolving some Ignite issues last week, the rep informed me that I was eligible for a free upgrade of my gateway (from XB6 to XB7). This was scheduled to happen this morning. Since the tech came to swap the boxes, I no longer have any service...
Resolved! Multichannel PCM
As of a few days ago, my Onkyo AVR is reporting that its incoming audio from the Xi6-T is now Multichannel PCM, rather than Dolby Digital Plus. This is when I select Best Available on the box, selecting Expert Mode still shows DD+. What's the diffe...
Closed Captioning Pause
When closed captioning is paused, is it possible to display the words on the screen for longer than a couple of seconds? The words disappear so quickly. Thanks in advance.
Resolved! Recording Times cuts off show
When setting a program to record, the start time is 1 minute earlier and ends 1/2 hour + 1minute later. When viewing the recording, you see the ending of the previous show. Sometimes, the ending of the main show gets cuts off at the end. Can the r...
Fast-forward and Rewind Responsiveness and User Experience
In the limited amount of time that I have used the Ignite television service, something that I noticed was that the fast-forward and rewind functions are not implemented well, i.e. rather unresponsive and inaccurate, leading to a poor user experience...
Ignite is Outstanding
Rogers Ignite is an outstanding platform...and we are geezers! ***Edited Labels***
Resolved! 1 of my Ignite tv box keeps cutting out
After 2 years of no problems & no changes to my configuration/network, one of my TVs keeps giving me a black screen after only a few minutes of watching. There were no issues prior to yesterday, and there are no issues with my other TV, my internet...
