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Resolved! Crave promo code

I’ve got a Crave promo code (not from Rogers). Is there any way of accessing Crave on my Ignite TV by using this promo code or is this only good for use on apps on other devices?     ***Edited Labels***

dad3 by I've Been Around
  • 625 Views
  • 1 replies
  • 1 likes

Do PODs get firmware updates?

I see that there are firmware updates from the manufacturer, does Rogers ever update these?     https://support.plume.com/hc/en-us/articles/115001797928-Pod-Device-Release-Notes   Thank you,   *** Edited Labels ***

Don_Ca by I'm a Reliable Contributor
  • 1333 Views
  • 7 replies
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By-Passing Signing in for SN!

I am having an issue with my rogers stream box. everytime i open the SN app i have to scan the code and sign in which is kind of frustrating. is there a way to by pass that.    thanks    ***Edited Labels***

Missing episodes on Crave and Starz

I am not seeing that all released episodes of Wakefield on Crave and Hightown on Starz are appearing on my TV.  Is there a way that Rogers can check to see if uploads have been done.      ***Edited Labels***

123esp by I've Been Around
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Sonia Bravia and ignite TV

In late December we purchased a new Sony Bravia TV (4K HDR LED Smart) - we are now having lots of issues with ignite ... 1.  We could not pair the remote and after hours of trying different things and speaking to Rogers, we were told we had a faulty ...

JenAre64 by I've Been Here Awhile
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Resolved! Amazon Music Unlimited

For all of you audiophiles...  Does the Rogers Ignite TV Box output Amazon Music Unlimited in Ultra HD format (e.g. is a high resolution file such as 24 bit/192 kHz available on Amazon Music Unlimited output by the Rogers Ignite TV Box in its native ...

gnkauff by I've Been Around
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Unknown account number attached to my email

So I have a weird account number attached to my email. Seems like a mistake on rigers end.changes they make affects my television service but I am only billed for my own service... very odd.Got an email today from the wrong account # which says I add...

cameronp by I've Been Around
  • 426 Views
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IgniteTV box connection issues

Hi,   I have been pretty much unhappy with the service since being lied into it. I have t least 3 or 4 ignite boxes that constantly freeze and disconnect from the internet causing a black screen freeze. I have been dealing with this for months now. R...

Bizo1 by I've Been Here Awhile
  • 2244 Views
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Sharing Ignite TV

We are a family of 5 and I just got Ignite TV.  I have my account registered with MyRogers and can use the Ignite TV app easily.  My question is how do others in my family login to the Ignite TV app on their devices?  Surely I do not have to share my...

DwayneP by I've Been Around
  • 790 Views
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Fire log channel

So I’m strange I find the fire log very relaxing to have on especially while reading Is this on all year round or only during winter ?   ***EDITED LABELS***

phantom1976 by I've Been Here Awhile
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Resolved! Feedback for Technical Support and Dispatch

I moved to a new location. Got an appointment for technician to reach here between 4 to 6 for installation. They showed up at 10 in the morning. Technician left without doing anything. Called them again, after holding for 2 hours on the line, got ano...

Shaz2 by I've Been Here Awhile
  • 670 Views
  • 5 replies
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How to Install Ignite TV with no Smartphone.

I do not have a smartphone, nor a smart tv, my old computer will not allow me to download the Wifi Hub app. How am I supposed to be able to even start to set up anything? I apologize as I have no computer skills, I am at a loss on how to even begin t...

tm52 by I've Been Around
  • 629 Views
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Intermittent sound issues with one of my two TVs

I have Ignite TV. I have two tvs with set top boxes One of them (Panasonic) has no problems so far. The second TV  (Samsung) is hooked up the same way as the Panasonic. However there is a problem with the sound that happens intermittently. The sound ...

rickpurdy by I've Been Around
  • 740 Views
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Reliability using Ethernet

I am not an IgniteTV subscriber, but I have a question about the IgniteTV set top boxes. I assume it is possible to connect them to the home network via ethernet. I have also noted on these forums about concerning issues requiring reboots and about W...

chank by I Plan to Stick Around
  • 386 Views
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Ignite Tower Modem electrical connection

I used the online support chat to inquire about exchanging my Gen 1 WiFi Pods for Gen 2. Unfortunately the cost is $5/m, no thanks. The agent then asked if the Tower modem was plugged into a wall socket or powerbar. He went on to say something that I...

Bplayer by I'm a Trusted Contributor
  • 430 Views
  • 1 replies
  • 1 likes

Locking recordings in ignite

Hi. My grandma and I share cable and no matter how much I ask her not to she keeps deleting my recordings. The cable is in my name and it is very frustrating. Is there any way that I can lock my recordings so that she cannot delete them? My receiver ...

Victactoria by I've Been Here Awhile
  • 198 Views
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XB7 in New Brunswick?

Is the XB7 standard in NB for Internet/TV bundles?  I have multiple devices in 2 rooms and would need 4 Ethernet ports (along with my existing switch) to get everything connected... if I get a modem with only 2 ports, I'd need to buy an additional sw...

pjrettin by I've Been Here Awhile
  • 262 Views
  • 2 replies
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Resolved! IGNITE TV- POOR QUALITY

I am experiencing continued poor quality image and many screen freezes with Rogers Ignite TV. Do not change from your Nextbox platform. The quality of the image, in particular a hockey game, is of very poor quality and far from 1080p. I have experien...

brenteden by I've Been Here Awhile
  • 1632 Views
  • 2 replies
  • 1 likes