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Forum Posts

Disabling Rogers Pop Up Adds and Power Saving feature

My wife has Dementia and lives in a Long Term Care Home. She cannot communicate or use her hands to control the TV remote. After so many hours, Rogers has pop up adds that cannot be removed, and or a question "are you still watching" Of course she is...

Jeremy12 by I've been here awhile
  • 4103 Views
  • 15 replies
  • 0 likes

Netflix app expanding 4:3 programs to full-screen

A Netflix 4:3 program watched on the app through Ignite expands to full-screen. If I watch Netflix through the Smart TV app, it does not do this, so I don't believe it's any setting for the TV, but rather the Ignite box. (Yes I know, I could just wat...

Jeremy_K by I plan to stick around
  • 10326 Views
  • 29 replies
  • 3 likes

Question about Ignite and Mesh routers

I currently have a setup where I have digital cable, three cable boxes, Home Phone, and cable modem in bridge mode that is connected to a Mesh router.    I am being offered Rogers Ignite with three Entertainment boxes for each of the TVs.     I am th...

geddo by I plan to stick around
  • 1532 Views
  • 2 replies
  • 0 likes

ignite channel Info

k been trying for days now to get nfo on the ignate bundles with internet and all i keep getting when i try is https://www.rogers.com/bundles/offers Technical ErrorSorry theres a problem on our end. Thanks for your patience while we work to fix it. P...

hiho by I'm a regular
  • 850 Views
  • 6 replies
  • 0 likes

Resolved! Netflix

My Netflix will not open on Roger’s app today, getting error code NW-8-19 I have rebooted the modem, also reset Netflix and refresh system and still not working     ***Edited Labels***

Evestef1 by I've been here awhile
  • 1248 Views
  • 2 replies
  • 0 likes

Resolved! ignite tv webpage

all of a sudden it wont load, just sits here forever:       ***Edited Labels***

Screenshot 2023-10-20 173622.png
aharkies by I plan to stick around
  • 1290 Views
  • 2 replies
  • 0 likes

Best wireless headphones/earphones for ignite tv

I’ve had trouble with the stability of connection with my Bose SoundSport wireless earphones. Wondering if the community has suggestions about a better experience with another brand.       ***Added Labels***

Cjpjah by I've been around
  • 843 Views
  • 5 replies
  • 0 likes

Loyalty Promotion

My parents have been a loyal customer for 50+ years and when contacted today for a new promotion after their previous promotion expired 6 months ago they were told they could not even match what Bell was offering them. They have multiple services wit...

Super71 by I've been here awhile
  • 989 Views
  • 4 replies
  • 0 likes

Ignite TV - Stingray Country Classic Charge

I was recently forced by Rogers to upgrade to Ignite Tv.  My dog likes to listen to Stingray Country Classic which was on channel 731 and free on our former TV package.  Now I have to pay $3 to get it.  I see in the community that others on Ignite TV...

Alex318 by I've been here awhile
  • 974 Views
  • 4 replies
  • 0 likes

Ignite Box Boots then shows black screen.

3 days ago when i turned on my TV I had just a black screen with a blue screen occasional for 1 sec. reboot the box, it came on to say "Welcome...." but went black. Checked the hdmi cables and no change. Didn't have much time so I left it. Next morni...

PatonB by I'm here a lot
  • 2317 Views
  • 6 replies
  • 0 likes

Resolved! New ignite tv box

Please could you send me a new ignite tv box for my sons room       ***Added Labels***

Bevl911 by I've been around
  • 708 Views
  • 1 replies
  • 0 likes

Resolved! Getting Stingray channels

As a new user of Ignite Flex 20, I believe I should have free access to the Stingray music channels on my TVs. How do I get these?   **Labels Added**    

KeithMcG by I've been around
  • 661 Views
  • 1 replies
  • 0 likes

Ignite issues.

Am new to Ignite since Aug23. Prev was Shaw Gateway customer and with merger, Shaw 'forcing' Gateway users to Ignite TV.  I am in Vancouver.  Unbeleivable  problems with Ignite.    Issues:  1. Lower channels ie 101 up to 115 cannot view. These are th...

BarryC604 by I plan to stick around
  • 696 Views
  • 2 replies
  • 0 likes

Ignite apps

Am previous Shaw Gateway customer.  Forced to merge with Rogers.  Forced to  'upgrade' to Ignite.Nothing but major problems with Ignite TV.    Shaw Gateway could install/load Spotify.  Ignite at this point cannot install/load Spotify.   Huh?  Is'nt  ...

BarryC604 by I plan to stick around
  • 667 Views
  • 5 replies
  • 0 likes

Replacement of remote

One of my remotes no longer works including after replacing batteries as well as hitting setup button   **Labels Added**    

Jilth by I've been here awhile
  • 2258 Views
  • 3 replies
  • 0 likes