09-09-2020 05:05 PM
I got an email this afternoon saying Thank you for registering to the Community Forum and another that says:
You just earned a new badge!
Im not even a Rogers customer, and this account cannot be deleted or deactivated.
Did Rogers fraudulently sign me up? Are they trying to get me back as a customer?
NO ONE CAN HELP ME
09-09-2020 05:06 PM
This is what Customer Service tells me:
Creating a profile of this nature is initiated by the user. I don't have a way here to deactivate it - You will need to contact social media.
But I DID NOT create this account
09-09-2020 05:33 PM
Thank you for posting your concern in the Community; I can imagine how baffling it can be to see such an email. This account was registered on 10-21-2013 10:18 AM. Were you a Rogers' customer back in 2013?
I see you have also sent us a private message; we can continue our conversation there and sort out this issue.
09-10-2020 08:11 AM
That I don't remember, however why do i get email notifications that I have signed up and received badges and made posts now when i'm no longer a Rogers customer?
09-10-2020 09:26 AM
Thank you for bringing this matter to our attention! The email badge notification(s) may have been sent in error and you may ignore them. Your request for deactivation of your Rogers Community Forums profile has now been actioned.
Please take care and stay safe!!
09-11-2020 10:34 AM