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Forum Posts

International calling

Having troubles trying to get data services to work, I have ext coverage and roam like home but I don’t seem to get any signal to use it. In Dominican with a bunch of friends, they are also with Roger’s and there phone is working without issues. I ha...

Poor Mobile Data Speed

Rogers continues to provide very inconsistent and slow internet over their 5G service. I pay for a 250 mb/s service. I rarely get over 1 mb/s. Occasionally I may get 50 mb/s so it’s not the location I’m at. When speeds drop to below 1mb/s data is bas...

Gumbey by I plan to stick around
  • 3743 Views
  • 17 replies
  • 2 likes

Resolved! Fastmile 5g 3.2 upgrade to Fastmile 5g 7

Is Rogers deploying the newer model version 7 of the Fastmile 5G Gateway? It appears to have a higher gain antenna and I'm 10km from the nearest tower. How could I go about trading my version 5,2 for version 7?   *Added Labels*

Jayzz by I plan to stick around
  • 216 Views
  • 5 replies
  • 0 likes

Chatr SIM Card Issues

I am writing to seek assistance with issues I am currently experiencing with my Chatr SIM card while living abroad in Amsterdam, the Netherlands.To provide some context, my phone number, was previously part of my mother's Rogers family plan. I moved ...

tajrina by I'm here a lot
  • 1607 Views
  • 9 replies
  • 0 likes

Help with Nokia Fastmile 5G Gateway modem

I'm a new Rogers customer and received my 1st Nokia Fastmile 5G Gateway modem on Monday. I followed the directions and tried connecting to the modem but it didn't accept the password or Wi-Fi key printed at the bottom of the modem. I called Rogers an...

dc67 by I've been around
  • 967 Views
  • 3 replies
  • 0 likes

Resolved! Windows WiFi settings Nokia Fastmile 5G

I moved my devices from my fixed wireless with my own router to Rogers 5G with Nokia Fastmile gateway. All my devices connected easily EXCEPT one laptop running Win10 with built in Intel WiFi adapter. Can't get it to connect after triple checking cre...

Jayzz by I plan to stick around
  • 585 Views
  • 4 replies
  • 0 likes

Resolved! Mobile plans

What does the bold line actually include?   All Rogers 5G Infinite plans include Text messaging: Unlimited (includes text, picture and videos)1All 5G Infinite Essential, Extra, and Premium plans include international text Features: 5G Infinit...

fwd1955 by I plan to stick around
  • 957 Views
  • 5 replies
  • 0 likes

Nokia FastMile 5G - Server error 0x800cc0e

I recently got the Rogers 5g Nokia internet hub and it worked great for a week or two then last week I could not connect to my emails on outlet for home and work. I work from home and this error message comes up 0x800cc0e or d and then i try to conne...

Patioo by I've been here awhile
  • 526 Views
  • 3 replies
  • 0 likes