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Forum Posts

Help with Nokia Fastmile 5G Gateway modem

I'm a new Rogers customer and received my 1st Nokia Fastmile 5G Gateway modem on Monday. I followed the directions and tried connecting to the modem but it didn't accept the password or Wi-Fi key printed at the bottom of the modem. I called Rogers an...

dc67 by I've been around
  • 1778 Views
  • 4 replies
  • 1 likes

Terrible experience

Just switched to Rogers 5g home internet. Awful customer service. Terrible equipment. Had issues setting up both modems (sent wrong one at first, second one came worked for a day doesn’t work anymore) . Luckily we have the first one which still gives...

Abutler33 by I've been around
  • 194 Views
  • 1 replies
  • 0 likes

Streaming problem

Hi, did anyone of you have this problem, I live in Drummondville Quebec , just got my 5g internet, I use to be able to watch RDS on there website, now that I changed to Roger it tells me the in my region I can’t steam it !It’s like I was not in Quebe...

Parent14 by I've been here awhile
  • 659 Views
  • 6 replies
  • 0 likes

Cobra 5G Xtream strict NAT UPnP unsuccessful

Hey folks.Hoping someone has a guide or has solved the strict NAT issue on Xbox.NAT = Strict, UPnP unsuccessful.Cobra 5G settings have UPnP and NAT enabled. I've restarted everything several times. No change NAT stays strict.Home still has other inte...

Echo23 by I'm here a lot
  • 1174 Views
  • 5 replies
  • 0 likes

Received Cobra 5G but no SIM Card?

Hi,I am a new Rogers customer and today we received in the mail our 5G modem but it did not come with a SIM card? I was not informed about this. If it is going to be required to pick up the SIM card at a Rogers store I will need to add an authorized ...

evanmumford by I've been here awhile
  • 490 Views
  • 3 replies
  • 0 likes

ZTE Rockethub MF279T not connecting to internet

Hi. I inherited a ZTE Rockethub MF279T today, I went into rogers and got the 5G home internet plan but it doesn't seem to want to connect to the internet. I am getting 4 bars and blue lights indicating a strong 4G connection, but in the Rockethub set...

Woj by I've been here awhile
  • 2693 Views
  • 4 replies
  • 0 likes

5G Home Internet for RV clarification

Hi there, With recent events, we are considering switching our RV internet service to Rogers from Starlink this season. We had a few questions (we are planning to sign up in the spring when we start the season again).   Can we use the Nokia FastMile ...

dwightpro by I've been here awhile
  • 514 Views
  • 4 replies
  • 0 likes

Poor Mobile Data Speed

Rogers continues to provide very inconsistent and slow internet over their 5G service. I pay for a 250 mb/s service. I rarely get over 1 mb/s. Occasionally I may get 50 mb/s so it’s not the location I’m at. When speeds drop to below 1mb/s data is bas...

Gumbey by I plan to stick around
  • 6252 Views
  • 20 replies
  • 2 likes

Wireless

In 2024 I had delays with receiving voice messages on time as well as text messages. Once I got a note I had voice mail after 3 whole days! Simply shocking! I also had 3 to 5 hours delays getting notes about text messages. Otherwise upon receiving co...

horazio by I'm here a lot
  • 814 Views
  • 5 replies
  • 0 likes

Help connecting wireless hp printer

Recently got the Cobra 5g xtream and I can't connect my Hp officejet pro 8610 printer to it This is frustrating as I am losing business....I have a good connection with other devices but the printer just won't connect. Please help!I can't even get th...

Grace-07 by I've been around
  • 356 Views
  • 2 replies
  • 0 likes