Mobile Internet & Other Devices
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Generac generator and mobile link

I recently had a generac generator installed and the app mobile link is used to monitor its status. The first week after installation no problems mobile link was talking to my generac generator. For the past week and a half the app has not been talki...

GARYGK by I've been here awhile
  • 757 Views
  • 4 replies
  • 1 likes

Rogers Rocket Hub DNS Not Working

I have a ZTE MF271CA modem. Several days ago, when other providers were having network issues, my Rocket Hub stop being able to resolve names. I could ping an IP address like 8.8.8.8 but ping failed on a name like www.ibm.com.   I overcame this probl...

DS256 by I plan to stick around
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  • 5 replies
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LTE Home Internet unusably slow

Has anyone else experiencing extremely slow LTE internet the last few days? Over the last few days I have had 81% uptime on my internet, support reports nothing wrong and to reboot my router with no effect. I'm really hoping a Rogers mod or employee ...

Screenshot 2023-08-11 185200.png Screenshot 2023-08-11 185443.png

Resolved! Adding Rogers e-mail to Microsoft Surface Tablet

Hello:   I am trying to add my rogers.com email to my Microsoft Surface Tablet.  It's an older one so only has Windows 10.  I added my email account so it shows up in the left panel of the screen.  When I try to sync, I get a message asking me to che...

mjlittle by I've been here awhile
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  • 3 replies
  • 0 likes

Cell service booster recommendations.

My wife is a realtor and the cottage we are going to this summer has poor cell reception as well as no WiFi.I'm wondering if anyone has had any experience with boosters and which ones you would recommend. It would just be needed for emails/phone call...

Sszabo15 by I've been around
  • 802 Views
  • 1 replies
  • 0 likes

Mobile Hotspots

Running an AC763S hotspot here, and works fine. But it is 7 years old, and now the Rogers device seems to be the Novatel MiFi 7000. Question: is there any benefit to upgrading to the newer device?    *** Edited Labels ***

dcjack by I plan to stick around
  • 4017 Views
  • 5 replies
  • 0 likes

Terrible mobile data speeds!

Over the last month the data speeds have been hit or miss. This is happening in Blenheim, near Rondeau and also my son is having the same issue up near Wallaceburg ON. I have been with Rogers for almost 20 years and have never had this issues in thes...

Does my ZTE279T Rocket Hub need Replacing?

After several years of good performance I am now getting very slow download (0.5 MBPS) . Rogers tell me there are no problems in my area and are suggesting the ZTE is gradually failing and needs to be replaced. They claim this is a common problem. I ...

suew3026 by I plan to stick around
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  • 6 replies
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Resolved! Doro cell phone

A few years ago I bought a Dora cell phone from Rogers ... it was aimed at seniors, had larger buttons, a brighter screen and slightly louder sound. Sadly Rogers no longer sells nor supports this fine cell phone ... any suggestons about any other pho...

danbi1 by I've been here awhile
  • 2941 Views
  • 6 replies
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Wireless internet down?

Wireless internet seems to be down, and when I try and call the 1-844-256-0052 number it's either a busy signal or the call audio is all scrambled. Anyone getting something similar?     ***Added Labels***

Wireless data overage charge

I used over my 12GB Data by 0.14GB so far with only 5 more days to my billing cycle. I already turn off my data. Just want to know how much extra am I getting charged? If so, is it by every GB? Thank you for a solid answer coz I can’t find any.   ***...

Nk12 by I've been around
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  • 1 replies
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ltepublic.apn data usage

When I set my APN to ltepublic.apn I notice that any data usage is no longer tracked in MyRogers.  Using lteinternet.apn properly tracks usage.  Is there any way to fix this issue since I need a public IP to port forward?   *Added Labels*

blah23225 by I've been here awhile
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  • 2 replies
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How do I set up a hotspot with my tablet?

Can't find my old message,so I have a mobile chip in the tablet.My question is am I able to link my tablet to a laptop to be on mobile internet.One can link a cell phone to laptop,but a tablet to laptop.I tried plugging them together,but all that did...

chinook1 by I plan to stick around
  • 1228 Views
  • 5 replies
  • 0 likes

Resolved! Rogers Connection Manager for Rocket Stick

I was having problems with it, so I uninstalled it, but now when I plug my rocket stick in, the option to re-install the program is not there....does anyone have an EXE. file I can download?  using windows 10...rocket stick zte mr636       ***Edited ...

dozertank by I'm here a lot
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Resolved! Rocket Hub vs Rural 25

Has anyone done a conversion from one of the Rocket Hub plans to the Rural 25 plans?  I am currently on the Rocket Hub and with work at home my bills are unspeakable.  Has anyone switched and can comment on the speed and availability comparisons? It ...

Doubtfire by I've been here awhile
  • 4361 Views
  • 7 replies
  • 0 likes