Mobile Internet & Other Devices
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Nokia 5G gateway 12

My new Nokia 5G gateway 12 won’t connect to internet no matter where I put it. Upstairs, downstairs, window, just goes to red. I’ve tried resetting. I’m in Prescott Ontario   **Labels Updated**  

jadeite by I've been around
  • 72 Views
  • 1 replies
  • 0 likes

Wireless

In 2024 I had delays with receiving voice messages on time as well as text messages. Once I got a note I had voice mail after 3 whole days! Simply shocking! I also had 3 to 5 hours delays getting notes about text messages. Otherwise upon receiving co...

horazio by I've been here awhile
  • 89 Views
  • 1 replies
  • 0 likes

Better pricing for new customers

I am frustrated that the pricing offers for existing clients is triple those offered to "new" customers.A friend left Rogers, only to be offered a "win back offer" that is a third of the price for ONE of my phones, for FIVE TIMES the amoun of GB.Afte...

SidK by I've been around
  • 90 Views
  • 2 replies
  • 0 likes

International calling

Having troubles trying to get data services to work, I have ext coverage and roam like home but I don’t seem to get any signal to use it. In Dominican with a bunch of friends, they are also with Roger’s and there phone is working without issues. I ha...

Poor Mobile Data Speed

Rogers continues to provide very inconsistent and slow internet over their 5G service. I pay for a 250 mb/s service. I rarely get over 1 mb/s. Occasionally I may get 50 mb/s so it’s not the location I’m at. When speeds drop to below 1mb/s data is bas...

Gumbey by I plan to stick around
  • 4323 Views
  • 17 replies
  • 2 likes

Resolved! Fastmile 5g 3.2 upgrade to Fastmile 5g 7

Is Rogers deploying the newer model version 7 of the Fastmile 5G Gateway? It appears to have a higher gain antenna and I'm 10km from the nearest tower. How could I go about trading my version 5,2 for version 7?   *Added Labels*

Jayzz by I plan to stick around
  • 350 Views
  • 5 replies
  • 0 likes

Chatr SIM Card Issues

I am writing to seek assistance with issues I am currently experiencing with my Chatr SIM card while living abroad in Amsterdam, the Netherlands.To provide some context, my phone number, was previously part of my mother's Rogers family plan. I moved ...

tajrina by I'm here a lot
  • 1810 Views
  • 9 replies
  • 0 likes

Help with Nokia Fastmile 5G Gateway modem

I'm a new Rogers customer and received my 1st Nokia Fastmile 5G Gateway modem on Monday. I followed the directions and tried connecting to the modem but it didn't accept the password or Wi-Fi key printed at the bottom of the modem. I called Rogers an...

dc67 by I've been around
  • 1099 Views
  • 3 replies
  • 0 likes

Resolved! Windows WiFi settings Nokia Fastmile 5G

I moved my devices from my fixed wireless with my own router to Rogers 5G with Nokia Fastmile gateway. All my devices connected easily EXCEPT one laptop running Win10 with built in Intel WiFi adapter. Can't get it to connect after triple checking cre...

Jayzz by I plan to stick around
  • 696 Views
  • 4 replies
  • 0 likes