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Help with Nokia Fastmile 5G Gateway modem

I'm a new Rogers customer and received my 1st Nokia Fastmile 5G Gateway modem on Monday. I followed the directions and tried connecting to the modem but it didn't accept the password or Wi-Fi key printed at the bottom of the modem. I called Rogers an...

dc67 by I've been around
  • 789 Views
  • 3 replies
  • 0 likes

Returned 2 Devices

Hi, I am a user who returned 2 devices via the official Rogers store. However, I received an invoice to show up to pay one of the device amounts of $230 CAD.I can provide recipt what I got from Rogers store.

Lee15 by I've been around
  • 138 Views
  • 1 replies
  • 0 likes

Nokia Fastmile 3.2 USB - NAS

My 5G Internet home service is a big improvement over the rural wireless "radio" I used to have. I set up the Nokia recently to use its USB -c port as a NAS via samba protocol. Works great but I found that two of my devices (printer and laptop) at th...

Jayzz by I plan to stick around
  • 228 Views
  • 2 replies
  • 0 likes

Mobile plans

What does the bold line actually include?   All Rogers 5G Infinite plans include Text messaging: Unlimited (includes text, picture and videos)1All 5G Infinite Essential, Extra, and Premium plans include international text Features: 5G Infinit...

fwd1955 by I plan to stick around
  • 632 Views
  • 5 replies
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Localisze a phone number in same province

Hello, I have my phone number area code 825 and localised in different City in Alberta. I moved to Calgary, and still use this phone number. AFAIK, the area code of Calgary also includes 825.However, if someone lives in Calgary call my phone number, ...

mcalgary by I've been around
  • 239 Views
  • 2 replies
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Nokia FastMile 5G - Server error 0x800cc0e

I recently got the Rogers 5g Nokia internet hub and it worked great for a week or two then last week I could not connect to my emails on outlet for home and work. I work from home and this error message comes up 0x800cc0e or d and then i try to conne...

Patioo by I've been here awhile
  • 443 Views
  • 3 replies
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Poor Mobile Data Speed

Rogers continues to provide very inconsistent and slow internet over their 5G service. I pay for a 250 mb/s service. I rarely get over 1 mb/s. Occasionally I may get 50 mb/s so it’s not the location I’m at. When speeds drop to below 1mb/s data is bas...

Gumbey by I plan to stick around
  • 3037 Views
  • 12 replies
  • 1 likes

Nokia Fastmile 5G WPA2/WPA3

FWIW - I recently got the Fastmile 5G gateway and had trouble connecting some older devices to Wi-Fi. The default protocol setting on the Fastmile is WPA2/WPA3. I changed the settings to WPA/WPA2 and all devices connected right away. I had to "forget...

Jayzz by I plan to stick around
  • 322 Views
  • 1 replies
  • 2 likes

Chatr SIM Card Issues

I am writing to seek assistance with issues I am currently experiencing with my Chatr SIM card while living abroad in Amsterdam, the Netherlands.To provide some context, my phone number, was previously part of my mother's Rogers family plan. I moved ...

tajrina by I'm here a lot
  • 1253 Views
  • 9 replies
  • 0 likes